DAVID DEXT OTIENO
Nairobi
Summary
I am a motivated professional with hands-on experience in sales, community work, and digital projects. I've led field teams, supported user growth, and helped communities access better opportunities through education and financial services. I enjoy using digital tools to solve everyday challenges, support team success, and make a positive impact.
Overview
6
6
years of professional experience
Work History
Marketing Business Developer
Socrates Global
07.2023 - 12.2023
Community Manager & Growth Strategist
ABYA University
05.2022 - Current
- Company Overview: Web3 EdTech Platform
- Executed Web3-focused marketing strategies, onboarding 2,000+ active users within 30 days.
- Partnered with product teams to integrate platform features into campaigns, driving a 25% increase in user retention.
- Achieved 25% user retention increase through campaign design and platform integration.
- Assist with social media management, including content creation, scheduling, and analytics.
- Conduct in-depth research on various topics and compile comprehensive reports.
- Create and maintain databases and spreadsheets for client projects.
- Led community growth initiatives, educating 1,500+ university students on blockchain adoption across Kenya.
- Collaborated with stakeholders to design Web3 literacy programs, increasing community engagement by 40%.
- Recruited, trained, and mentored ambassadors to lead educational outreach in universities across Kenya.
- Managed cross-functional teams to align content strategy with organizational goals.
- Organized monthly digital meetups and handled backend reporting on campaign impact and retention metrics.
- Web3 EdTech Platform
Customer relationship management assistance
Hariox Media
06.2019 - 12.2020
- Maintained and updated the CRM database for accurate customer information.
- Responded to customer inquiries and provide solutions to enhance satisfaction.
- Generated reports on customer interactions to identify trends and improvements.
- Drafted and proofread communications and prepared reports for management.
- Developed and deployed Facebook/Instagram ad campaigns to attract leads across multiple regions.
- Support sales and marketing efforts and train new staff on CRM tools.
Education
Bachelor's degree - Information Technology
Multimedia university of kenya
01.2020
Certification - Introduction To Digital Currencies , Blockchain Technology
University of Nicosia
01.2023
Diploma - Microsoft Excel
Alison
Skills
- Customer relationship management
Strengths And Expertise
- Training & Mentorship
- Business Development
- Strategic Planning
- Sales Strategy & Execution
- Negotiation Skills
- Client Relationship Management
- Team Leadership
- Communication
- Data Tracking & Reporting (Excel, Google Sheets)
Personal Information
Title: Sales Executive
Timeline
Marketing Business Developer
Socrates Global
07.2023 - 12.2023
Community Manager & Growth Strategist
ABYA University
05.2022 - Current
Customer relationship management assistance
Hariox Media
06.2019 - 12.2020
Bachelor's degree - Information Technology
Multimedia university of kenya
Certification - Introduction To Digital Currencies , Blockchain Technology
University of Nicosia
Diploma - Microsoft Excel
Alison