David Obwocha

· Primary corporate coordinator during initial Incident Response and Disaster Recovery operations.

· Schedule and facilitate open communications between network operations center, field operations team and Airtel personnel directed at network management activities.

· Oversee the management of processes, staffing and communication supporting BSS network management.

· On Call 24 hours for guidance and issue escalation and incidence management.

· Implement stated resolution procedures and track regional response to ensure total compliance Airtel policies and procedures.

· Develop management reports for Network Director.

· Maintain NOC knowledgebase, procedures and documentation.

· Co-ordinate with OSS Application platform vendors and Service Integrators to understand and analyze overall tools features and integration framework and understanding of how to leverage their capabilities

· Identification of Business requirement & inputs to Customer for Tools and OSS Practice in Organization.

· Engaged in full time projects involving recoveries, installations and relocation of Power RBS and Transmission Equipment for mobile network operators in Kenya.

· Owning Management of Consultants, Installers, sub-contractors, Scope, Schedule and cost control.

· Assigned, trained and monitored work of technical personnel, providing support and interpretation of instructions/objectives and Customer change requests.

· Directed the activities of project support staff and sub-contractors and was responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of projects.

· Oversaw the development, proof of concept, High Level designs, demonstration, negotiation, pricing, and Project fulfillment of Network Management Solutions (OSS)

· Analyzed com plex custom er requirements and proposed technical solutions based on consultative approach securing technical solution fitting customer requirements and budget.

· Perform ed Product Life-cycle management, third Party Products Management, Service level agreement fulfillment, B ill of Quantities preparations and Project Management.

· managed teams of Solution architects and Service Engineers in Engagements and Customer Projects to ensure high quality of our deliveries.

· Established strong relationships with the local, regional and global groups associated with the various solutions offerings.

· Designed (Low Level) and Implemented network management System s including OSS-R C , Ericsson network IQ Events, Ericsson network IQ Statistics, Ericsson Inventory Management and Ericsson network Manager(ENM).

· Implemented (Installation, Upgrade, Configuration and/or Integration) of Operational Support Systems (OSS) solutions in GSM /3G /LT E operators' existing and new networks, for the centralized management of Radio, Transmission and/or Core sub-network nodes.

· Performed onsite, offsite and remote support including corrective measures and handling of custom er queries and escalations.

· Planned the configuration and integration of proposed solutions, including preparation of activity plans and method of procedure documents for an upgrade of existing or deployment of new systems.

· Led a team of Engineers in performing Microwave line of site Survey, radio planning and L ink design, Turnkey site surveys and site acquisition, Project planning and Implementation management.

· Successfully surveyed, designed and acquired over 300 sites for Airtel G SM expansion and 3G maiden installations in Kenya.

· Performed Hardware and Software Installation, Operation and system Maintenance. Multi-system and Multi-vendor System Integration and Commissioning of Mobile Billing and Charging system s and affiliated nodes.

· Delivered services within one or m any of the following services (site engineering, configuration, integration, customized software adaptation and support of products and networks in accordance with a custom er service contract.

· Performed Base Transceiver Stations Power systems Installation, maintenance and general site maintenance. This Included Servicing Generators air conditioning, rectifiers inverters, batteries and Electric Fences.

· Performed Installation and Integration of Solar and Wind Power into pow er systems for Safaricom remote Sites.