David Mukomah
Mombasa,Mombasa District
Summary
My experience as a results-oriented leader dedicated to resolving challenges in project and vendor management, network performance and business development as well as my complimentary skills in training, sales and marketing, is what would be brought to the table in order to enhance the organizational mission, strategies and goals.
Overview
21
21
years of professional experience
9
9
years of post-secondary education
Work History
Project and Operations Manager
ADOMILAN DEALERS AND SUPPLIERS LTD
Nairobi, Nairobi Province
09.2019 - Current
- Analysed and streamlined processes to improve and optimise office operations
- Spearheaded expansion strategies to increase business market share, drive growth and increase customer base.
- Helped develop and implement 5-year strategic plan informing future business expectations and direction.
- Translated CxO management directives into actionable front-line policies and implemented changes with staff
- Designed and implemented training to further develop staff based on business goals
- Organised financial and operational data to help with yearly budgeting and planning
- Represented the organisation at seminars, conferences and business events
- Strengthened valuable industry partnerships to drive engagement and revenue streams.
- Surveying, implementing and commissioning of projects
IT Project Manager
VECTOR GROUP OF COMPANIES
Nairobi, Nairobi Province
12.2016 - 09.2019
- Responsible for managing Data Centre build and refurbishment projects, such as the Safaricom Thika Data Centre, ICPAC Data Centre and Safaricom Athi River Data Centre, including power, cooling, data storage and electrical works
- Planning, developing, implementing and maintaining an enterprise-wide business recovery plan for Data Centers, to ensure timely and effective restoration of IT services in the event of a disaster
- Promoting Data Centre solutions from Huawei Technologies and Schneider Electric through presentations and demonstrations and determine upgrade necessity of solutions, in order to provide viable alternatives and ensure return business
- Responsible for market research to determine viability of projects in compliance with organizational practices, and presentation of the same to executive management
- Interface with both internal and external partners to develop, revise, and maintain SOPs and working instructions related to IT Infrastructure and Security
Consultant - Project Manager
MAXIMIZED LIFE PRODUCTS LTD
Nairobi, Nairobi Province
02.2015 - 11.2016
- Served as a lead consultant focused on sales and finance
- Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals
- Formulated and implemented sales and marketing strategies and activities to achieve market share and increase value
- Oversaw the preparation and revision of purchasing and sourcing contracts to ensure effective governance of contracting activities
- Produced, implemented and reviewed financial statements, sales reports, purchase reports and other data
- Embedded lean governance operating models, valuing ownership, predictability and transparent delivery over pre-prepared project reporting
- Used project management tools and techniques for positive, successful outcomes
Project Management - Network Performance
VERIZON WIRELESS
Southlake, Dallas/Fort Worth
05.2011 - 08.2014
- Worked with equipment vendors such as Ericsson, ALU, Starent and Qualcomm to design, test and determine network management tools needed to monitor Voice Over LTE (VoLTE), ahead of market launch
- Responsible for Network Operations Center (NOC) monitoring and troubleshooting teams for data platforms correlating alarms to ensure VZW Network performs at optimal levels
- Re-designed the corporate internal network and production Data Center network to NSA based policies to assure confidentiality, integrity and availability of corporate IT assets
- In conjunction with three other engineers, we designed and implemented a network monitoring system for premium customers to proactively determine points of failure on the LTE network
- Conducted network vulnerability and Threat Risk Assessments on both 3G and 4G LTE networks focusing mainly on the EPC and IMS cores as well as the Network to Network Interface (NNI)
- Enhanced sales of Value Added Services (VAS) through promoting network reliability during company summits
- Created and implemented MOPs for upgrades and/or emergency fixes on the data network
- Network repair resource, creating training documentation, as well as providing access to the right network management tools (Both VzW proprietary and Vendor owned) such as eHealth, OSS, BRIX, Agilent and SIM OTA, to ensure efficiency in trouble resolution
Network Switch Technician/ Lead Trainer
VERIZON WIRELESS
Southlake, Dallas/ Fort Worth
06.2005 - 05.2011
- Assisted in the Wireless Data/Network Repair Bureau organizational merger
- Part of original core team that launched 4G LTE on Verizon Wireless backbone in 2010, as the first Telecom company to do so in the USA
- Spearheaded training, project timelines and critical path efficiency with Apple and Verizon Wireless internal groups to reduce deployment time for the Iphone on Verizon Wireless’ network
- Project management team that designed, analyzed and implemented an IT system that enabled survivors affected by Hurricane Katrina to get aide donated by VzW and subscribers
- Configured and administered the Starent ASR 5000 PDSN/FA and HA services for complete end to end EVDO calls
- Supported HRPD Service Gateway (HSGW), Packet Data Network Gateway (PGW) to assure reliability in connectivity to the eHRPD network as well as correlate alarms to actual issue, using pre-determined KPIs
- Primary data trainer for the Southlake Network Repair Bureau
Network Support Engineer
VARTEC TELECOM
Addison, Dallas/ Fort Worth
02.2002 - 06.2005
- Provided second-tier technical support to the Wireless Data Technical Support groups, and investigated customer complaints that have been worked at a Support Center level needing further investigation
- Provided training on new products for other network groups for quick resolution of trouble tickets submitted
- Supported several network user accounts' hardware and software configuration and upgrades via Telnet and FTP
- Also provided hands on desktop support when issue failed to be resolved over the phone
- Nationwide network monitoring and troubleshooting bandwidth and other network issues
- Set up a LAN/WAN scheme using Cisco low and high-end routers (2600, 3700, 7600 series) and both set- based and IOS-based switches
Education
Bachelor's Degree - Technical Management
DeVry University
Irving, Tx USA 08.2005 - 06.2007
Associates Degree - Computer Information Technology Microsoft
Richland College
Dallas Tx USA 03.2003 - 08.2005
Kenya Certificate of Secondary Education -
Allidina Visram High School
Mombasa, Kenya 01.1994 - 11.1998
Skills
- Department management
- Facility management
- Strategic planning
- Business process re-engineering
- Project planning and development
- Project Management
- Staff Management
- Contract Management
- Budget administration
Languages
English
Native
Swahili
Native
kikuyu
Elementary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Project and Operations Manager
ADOMILAN DEALERS AND SUPPLIERS LTD
09.2019 - Current
IT Project Manager
VECTOR GROUP OF COMPANIES
12.2016 - 09.2019
Consultant - Project Manager
MAXIMIZED LIFE PRODUCTS LTD
02.2015 - 11.2016
Project Management - Network Performance
VERIZON WIRELESS
05.2011 - 08.2014
Bachelor's Degree - Technical Management
DeVry University
08.2005 - 06.2007
Network Switch Technician/ Lead Trainer
VERIZON WIRELESS
06.2005 - 05.2011
Associates Degree - Computer Information Technology Microsoft
Richland College
03.2003 - 08.2005
Network Support Engineer
VARTEC TELECOM
02.2002 - 06.2005
Kenya Certificate of Secondary Education -
Allidina Visram High School
01.1994 - 11.1998
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