David Adungu
Team Player
Nairobi,47
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Good at recruitment, creation of check off markets, Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
14
14
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Head of Sales
D & G Insurance Brokers Limited
Nairobi, Kenya
06.2021 - Current
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Organized promotional events and interacted with community to increase sales volume.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Produced contracts, reports, letters, and proposals for clients.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Branch Manager
Sanlam Life Insurance Company
Nairobi, Kenya
01.2019 - 05.2021
- Boosted branch sales by developing and deepening customer loyalty through incentive programs.
- Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
- Gathered and reviewed customer feedback to improve operations.
- Managed branch with average of ksh. 2,100,000 API in monthly deposits.
- Developed prospects for new premiums with more than 120 cold calls weekly.
- Increased overall annual sales 95 % by incorporating several quality process improvements within branch.
- Held sales coaching sessions.
- Met deadlines by proactively managing individual and team tasks and implementing new business processes.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Motivated staff to exceed quotas consistently through market storms and field activities.
- Engaged employees in business processes with positive motivational technology
- Led team of over 38 active Agents.
Team Leader Manager
ICEALION Life Insurance Company Limited.
Nairobi, Kenya
04.2015 - 12.2018
- Recruitment of Tied Life Agents- minimum 10 at any given time.
- Training, coaching and mentorship.
- Identifying check off markets for your team
- conducting field assistance and market activations
- Meeting company set targets 600,000 API and 24 cases/Apps Monthly.
- Reporting to Head of Agency
- Booking and underwriting cases
- Organizing for weekly team meeting
Retail Affluent Sales Manager
Old Mutual Kenya
Nairobi, Kenya
01.2012 - 03.2015
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Exceeded goals through effective task prioritization and great work ethic.
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Developed and maintained courteous and effective working relationships.
- Managed team of over 30 active tied Agents, overseeing hiring, training, and professional growth of employees.
Direct Sales Representative
Standard Chartered Bank
Nairobi, Kenya
08.2007 - 12.2011
- Met customers in homes and businesses to discuss and demonstrate products.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Put together sales proposals and contracts.
- Managed all field sales and service promotions for mortgage and lending business.
- Achieved aggressive monthly quota of ksh.3,000,000 consistently.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
Bachelor Of Commerce - Selling Skills And Sales Operations
Technical University Of Kenya
Nairobi 04.2018 - Current
Diploma In Sales And Marketing - Sales And Marketing Education
Technical University Of Kenya
Nairobi 01.2003 - 11.2003
Certificate In Sales And Marketing - Sales, Merchandising, And Marketing
Technical University Of Kenya
Nairobi 06.2001 - 06.2002
KCSE -
Nyamninia High School
Yala 02.1992 - 12.1996
Skills
Sales professional
Critical thinking
Excellent work ethic
Teamwork
Business prospecting
Coaching and mentoring
Analytical problem solver
Solution selling
Affiliations
- Marketing society of Kenya MSK
- BNI - Infinity
- Nyanza Golf Club
Referees
- Patrick Macharia
Standard Chartered Bank, patrick.macharia@sc.com, +254722103559
- Rufus Ntongai
D & G Insurance Brokers Limited, rufus.ntongai@dngib.com, +254725238633
Timeline
Head of Sales
D & G Insurance Brokers Limited
06.2021 - Current
Branch Manager
Sanlam Life Insurance Company
01.2019 - 05.2021
Bachelor Of Commerce - Selling Skills And Sales Operations
Technical University Of Kenya
04.2018 - Current
Team Leader Manager
ICEALION Life Insurance Company Limited.
04.2015 - 12.2018
Retail Affluent Sales Manager
Old Mutual Kenya
01.2012 - 03.2015
Direct Sales Representative
Standard Chartered Bank
08.2007 - 12.2011
Diploma In Sales And Marketing - Sales And Marketing Education
Technical University Of Kenya
01.2003 - 11.2003
Certificate In Sales And Marketing - Sales, Merchandising, And Marketing
Technical University Of Kenya
06.2001 - 06.2002
KCSE -
Nyamninia High School
02.1992 - 12.1996