Summary
Overview
Work History
Education
Skills
Accomplishments
Workshops
Interests
Languages
Timeline
Generic

Daphine Kirimi

Nairobi

Summary

  • High-performing marketing professional with over 5 years of experience in Trade marketing, sales& distribution management & channel management.
  • Customer-oriented professional with experience in building relationships and growing retail sales channels.
  • Persuasive sales expert with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.
  • Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.

Overview

5
5
years of professional experience

Work History

Trade Marketing Manager

KOKO Networks
Nairobi
06.2023 - Current
  • Develop Trade Marketing Strategy:Collaborate with the brand-building department to integrate brand messaging and positioning into trade marketing strategies.
  • Utilize the 7 Ps of trade marketing to develop comprehensive strategies tailored to target markets and channels.
  • Conduct market research to identify consumer insights, competitor activities, and industry trends to inform strategy development.
  • Develop and execute trade marketing campaigns and promotions that effectively communicate product benefits and drive sales in retail outlets.
  • Coordinate the production and distribution of marketing materials, including point-of-sale displays, signage, and promotional collateral.
  • Monitor campaign performance and analyze results to optimize future initiatives and enhance ROI.
  • Provide support and training to channel partners on product features, benefits, and selling techniques to drive product adoption and sales.
  • Collaborate with channel partners to develop joint marketing initiatives and promotional activities that drive foot traffic and increase sales.
  • Implement point-of-sale materials and displays to enhance product visibility and drive purchase intent at the point of sale.
  • Monitor in-store execution and compliance with merchandising guidelines to maintain brand consistency and maximize impact.
  • Monitor project progress, identify risks and issues, and implement corrective actions as needed to ensure project success.

Team Leader - Koko Retail

KOKO Networks
Nairobi
08.2022 - 05.2023

Responsibilities

  • Managing a team of over 25 merchandizers effectiveness to trade & a team of over 30 KOKO club agent shops.
  • Managing productivity of merchandizers in territory through : routine engagements, gate meetings, training, route planning & managing completion rates.
  • Driving compliance to EDGE standards by merchandizers by driving 100% adoption of standards relating to Merchandizing, plannograming ,stock taking, accurate data entry into CRM
  • Mitigating agent led variances through ensuring optimal stock count, inventory management & consistent use of POS/CRM.
  • Driving Revenue growth for agents by ensuring stock availability, visibility & driving initiatives to ensure better shelf offtake
  • Driving acquisition of new KOKO club member acquisiotion by existing agents as per assigned targets for better sales volume and value.
  • Driving customer retention for registered members through initiatives on increasing memeber engagements -promotional messages, whatsapp groups
  • Implementing of Inventory managemnt ideas ensuring agents sell using POS to mitigate stock loss and expiries.

Agent Relationship Representative

Koko Networks Ltd
Nairobi
11.2021 - 07.2022

Responsibilities

  • Overseeing performance & relationship management of KOKO agents in assigned territory manageing a team of 42 commision sales agents
  • Driving customer acquisition through JBPs with KOKO agents & trade marketing initiatives
  • Execution of activation plans in territory toe ensure optimal sales of Cookers
  • Market intelligence collection on competitor, pricing, and opportunities for optimal growth and market penetration
  • Driving agent adoption to KOKO Picture of success & required processes.
  • Training of sales agents within assigned territory for optimal execution in Trade & sales target achievement.
  • Implementing direct sales initiatives for optimal customer acquisition & sales revenue growth for KOKO Agents
  • Leading sales initiatives across designated regions for optimal agent sales.
  • Building relationships with clients and acting as trusted advisor for key decision makers.
  • Directing, owning and executing KOKO business strategy for agent accounts for optimal weighted distribution.

Accomplishments

  • Exceeded sales target by 152% in Q1 of 2022.
  • Grew the number of Agents on trade marketing in high, medium and low penetration neighborhoods significantly in H1 2022 from 16% in January to 38% of agents (13 out of 34 agents) in June.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Timely Escalated customer concerns, issues and requirements to supervisors for immediate rectification improving agent retention.

Trade Marketing Associate

British American Tobacco
Nairobi
04.2021 - 09.2021
  • Full portfolio Listing of for BAT products - Sportsman, Dunhill SM
  • Implementing picture of success at retail outlets in terms of product display , visibility and shelf share.
  • Implementation of trade marketing checklist for BAT in retail outlets.
  • RRP push for retailers and stockiest for BAT products.

Key successes

  • Optimized point-of-sale campaigns to engage consumers for traffic-generation and sales conversion leading to sportsman distribution growth by 24% within 3 months.
  • Gathered competitor data, analyzing pricing, product sales and marketing strategies leading to better placement & sales.
  • Assessed consumer needs and buying habits to identify potential markets and product demand variables increasing numeric distribution by 32% for full portfolio within 3 months.
  • Achieved 70% compliance to RRP amongst general trade outlets for Sportsman and dunhill.

Sales Promoter

KWAL (Kenya wines agency Ltd)
Eldoret
11.2018 - 07.2019
  • Sales activation for Scottish Leader and Caprice wine brands in Bars and Pubs.
  • Driving HORECA penetration and awareness for KWAL products.
  • Visibility and shelf share negotiation for KWAL products

Key take outs

  • Identified interested customers and engaged in conversation to explain product benefits.
  • Increased brand awareness and strengthened relationships with distribution dealers through proactive communication and follow-up.
  • Directed customer attention to products subject to discounts and specials, proactively bolstering sales of target products.

Project Assistant

Kenya Power and Lighting Company, KPLC
05.2019 - 07.2019

Key takeouts

  • Met schedule and deadlines by ensuring that work was completed efficiently.
  • Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
  • Worked with senior project leaders to create project scopes and implement roadmaps.

Education

Bachelor of Science - Project Management: Project Planning and Management

Moi University
01.2020

Information Technology and Computer Packages -

Jordan College
03.2017

Kenya Certificate of Secondary Education -

Lugulu Girls High School
01.2016

Kenya Certificate of Primary Education -

St Paul’s Minimax
01.2012

(CIM) Diploma in Professional Marketing - Marketing And Digital Strategy

Chartered Institute of Marketing

Skills

  • Sales and distribution
  • Trade marketing
  • Retail marketing
  • Market penetration
  • Performance management
  • Customer relationship management
  • Project management
  • Negotiation & direct sales
  • People management

Accomplishments

  • Recognized as the 2nd best Employee in KOKO retail business in Q2 2023 for driving agent revenue growth & optimizing FIFO & merchandising excellence during the quarter.
  • Rewarded for best team performance in retail sales & marketing
  • Promoted to Team leader from Agent representative due to growing cooker sales in territory attaining 120% vs target within 2022.
  • Rewarded as best Agent representative in Q1 2022 for Highest sales growth in cooker sales in territory.

Workshops

  • Every day Great Execution (EDGE) - Training by KOKO networks on best sales practices & effective steps of a sales call.
  • Agent relationship management - KOKO networks.
  • Trade marketing excellence - Everyday training by British American Tobacco

Interests

  • Networking
  • Travel
  • Reading

Languages

Fluent in both English and Kiswahili

Timeline

Trade Marketing Manager

KOKO Networks
06.2023 - Current

Team Leader - Koko Retail

KOKO Networks
08.2022 - 05.2023

Agent Relationship Representative

Koko Networks Ltd
11.2021 - 07.2022

Trade Marketing Associate

British American Tobacco
04.2021 - 09.2021

Project Assistant

Kenya Power and Lighting Company, KPLC
05.2019 - 07.2019

Sales Promoter

KWAL (Kenya wines agency Ltd)
11.2018 - 07.2019

Bachelor of Science - Project Management: Project Planning and Management

Moi University

Information Technology and Computer Packages -

Jordan College

Kenya Certificate of Secondary Education -

Lugulu Girls High School

Kenya Certificate of Primary Education -

St Paul’s Minimax

(CIM) Diploma in Professional Marketing - Marketing And Digital Strategy

Chartered Institute of Marketing
Daphine Kirimi