High-performing marketing professional with over 5 years of experience in Trade marketing, sales& distribution management & channel management.
Customer-oriented professional with experience in building relationships and growing retail sales channels.
Persuasive sales expert with expertise in expanding network connections. Adept at introducing products and implementing pricing strategies.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.
Overview
5
5
years of professional experience
Work History
Trade Marketing Manager
KOKO Networks
Nairobi
06.2023 - Current
Develop Trade Marketing Strategy:Collaborate with the brand-building department to integrate brand messaging and positioning into trade marketing strategies.
Utilize the 7 Ps of trade marketing to develop comprehensive strategies tailored to target markets and channels.
Conduct market research to identify consumer insights, competitor activities, and industry trends to inform strategy development.
Develop and execute trade marketing campaigns and promotions that effectively communicate product benefits and drive sales in retail outlets.
Coordinate the production and distribution of marketing materials, including point-of-sale displays, signage, and promotional collateral.
Monitor campaign performance and analyze results to optimize future initiatives and enhance ROI.
Provide support and training to channel partners on product features, benefits, and selling techniques to drive product adoption and sales.
Collaborate with channel partners to develop joint marketing initiatives and promotional activities that drive foot traffic and increase sales.
Implement point-of-sale materials and displays to enhance product visibility and drive purchase intent at the point of sale.
Monitor in-store execution and compliance with merchandising guidelines to maintain brand consistency and maximize impact.
Monitor project progress, identify risks and issues, and implement corrective actions as needed to ensure project success.
Team Leader - Koko Retail
KOKO Networks
Nairobi
08.2022 - 05.2023
Responsibilities
Managing a team of over 25 merchandizers effectiveness to trade & a team of over 30 KOKO club agent shops.
Managing productivity of merchandizers in territory through : routine engagements, gate meetings, training, route planning & managing completion rates.
Driving compliance to EDGE standards by merchandizers by driving 100% adoption of standards relating to Merchandizing, plannograming ,stock taking, accurate data entry into CRM
Mitigating agent led variances through ensuring optimal stock count, inventory management & consistent use of POS/CRM.
Driving Revenue growth for agents by ensuring stock availability, visibility & driving initiatives to ensure better shelf offtake
Driving acquisition of new KOKO club member acquisiotion by existing agents as per assigned targets for better sales volume and value.
Driving customer retention for registered members through initiatives on increasing memeber engagements -promotional messages, whatsapp groups
Implementing of Inventory managemnt ideas ensuring agents sell using POS to mitigate stock loss and expiries.
Agent Relationship Representative
Koko Networks Ltd
Nairobi
11.2021 - 07.2022
Responsibilities
Overseeing performance & relationship management of KOKO agents in assigned territory manageing a team of 42 commision sales agents
Driving customer acquisition through JBPs with KOKO agents & trade marketing initiatives
Execution of activation plans in territory toe ensure optimal sales of Cookers
Market intelligence collection on competitor, pricing, and opportunities for optimal growth and market penetration
Driving agent adoption to KOKO Picture of success & required processes.
Training of sales agents within assigned territory for optimal execution in Trade & sales target achievement.
Implementing direct sales initiatives for optimal customer acquisition & sales revenue growth for KOKO Agents
Leading sales initiatives across designated regions for optimal agent sales.
Building relationships with clients and acting as trusted advisor for key decision makers.
Directing, owning and executing KOKO business strategy for agent accounts for optimal weighted distribution.
Accomplishments
Exceeded sales target by 152% in Q1 of 2022.
Grew the number of Agents on trade marketing in high, medium and low penetration neighborhoods significantly in H1 2022 from 16% in January to 38% of agents (13 out of 34 agents) in June.
Upheld quality control policies and procedures to increase customer satisfaction.
Timely Escalated customer concerns, issues and requirements to supervisors for immediate rectification improving agent retention.
Trade Marketing Associate
British American Tobacco
Nairobi
04.2021 - 09.2021
Full portfolio Listing of for BAT products - Sportsman, Dunhill SM
Implementing picture of success at retail outlets in terms of product display , visibility and shelf share.
Implementation of trade marketing checklist for BAT in retail outlets.
RRP push for retailers and stockiest for BAT products.
Key successes
Optimized point-of-sale campaigns to engage consumers for traffic-generation and sales conversion leading to sportsman distribution growth by 24% within 3 months.
Gathered competitor data, analyzing pricing, product sales and marketing strategies leading to better placement & sales.
Assessed consumer needs and buying habits to identify potential markets and product demand variables increasing numeric distribution by 32% for full portfolio within 3 months.
Achieved 70% compliance to RRP amongst general trade outlets for Sportsman and dunhill.
Sales Promoter
KWAL (Kenya wines agency Ltd)
Eldoret
11.2018 - 07.2019
Sales activation for Scottish Leader and Caprice wine brands in Bars and Pubs.
Driving HORECA penetration and awareness for KWAL products.
Visibility and shelf share negotiation for KWAL products
Key take outs
Identified interested customers and engaged in conversation to explain product benefits.
Increased brand awareness and strengthened relationships with distribution dealers through proactive communication and follow-up.
Directed customer attention to products subject to discounts and specials, proactively bolstering sales of target products.
Project Assistant
Kenya Power and Lighting Company, KPLC
05.2019 - 07.2019
Key takeouts
Met schedule and deadlines by ensuring that work was completed efficiently.
Set up and maintained physical and electronic filing systems to maintain organizational efficiency.
Worked with senior project leaders to create project scopes and implement roadmaps.
Education
Bachelor of Science - Project Management: Project Planning and Management
Moi University
01.2020
Information Technology and Computer Packages -
Jordan College
03.2017
Kenya Certificate of Secondary Education -
Lugulu Girls High School
01.2016
Kenya Certificate of Primary Education -
St Paul’s Minimax
01.2012
(CIM) Diploma in Professional Marketing - Marketing And Digital Strategy
Chartered Institute of Marketing
Skills
Sales and distribution
Trade marketing
Retail marketing
Market penetration
Performance management
Customer relationship management
Project management
Negotiation & direct sales
People management
Accomplishments
Recognized as the 2nd best Employee in KOKO retail business in Q2 2023 for driving agent revenue growth & optimizing FIFO & merchandising excellence during the quarter.
Rewarded for best team performance in retail sales & marketing
Promoted to Team leader from Agent representative due to growing cooker sales in territory attaining 120% vs target within 2022.
Rewarded as best Agent representative in Q1 2022 for Highest sales growth in cooker sales in territory.
Workshops
Every day Great Execution (EDGE) - Training by KOKO networks on best sales practices & effective steps of a sales call.
Agent relationship management - KOKO networks.
Trade marketing excellence - Everyday training by British American Tobacco
Interests
Networking
Travel
Reading
Languages
Fluent in both English and Kiswahili
Timeline
Trade Marketing Manager
KOKO Networks
06.2023 - Current
Team Leader - Koko Retail
KOKO Networks
08.2022 - 05.2023
Agent Relationship Representative
Koko Networks Ltd
11.2021 - 07.2022
Trade Marketing Associate
British American Tobacco
04.2021 - 09.2021
Project Assistant
Kenya Power and Lighting Company, KPLC
05.2019 - 07.2019
Sales Promoter
KWAL (Kenya wines agency Ltd)
11.2018 - 07.2019
Bachelor of Science - Project Management: Project Planning and Management
Moi University
Information Technology and Computer Packages -
Jordan College
Kenya Certificate of Secondary Education -
Lugulu Girls High School
Kenya Certificate of Primary Education -
St Paul’s Minimax
(CIM) Diploma in Professional Marketing - Marketing And Digital Strategy
Chartered Institute of Marketing
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