Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
DANIEL MAYEGE  MULIRO

DANIEL MAYEGE MULIRO

CUSTOMER CARE EXPERT
Nairobi,NAIROBI

Summary

Methodical Director with 2 years of comprehensive experience overseeing daily operations of 2 company or organization. Hardworking and versatile professional well-versed in executing business strategies, preparing and implementing business plans and overseeing financial performance. Thorough knowledge of market changes and trends paired with strong grasp of corporate finance and performance measures.

Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.

Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.

Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

4
4
years of professional experience

Work History

Director

LUCHADA INTERNATIONAL LIMITED
Nairobi
09.2023 - Current
  • Founder,Owner and CEO of the Company
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Recruited, trained, supervised, evaluated and mentored staff members.
  • Managed budgeting and financial planning processes for the organization.
  • Identified opportunities for improvement in operational performance metrics.

Customer Service Cashier

KENYA RAILWAYS CORPERATION
Nairobi
02.2020 - 05.2022
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Prepared sales slips or sales contracts as needed to complete customer purchases.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.

Education

DIPLOMA - Information Technology

JOMO KENYATA INTERNATIONAL UNIVERSITY
NAIROBI KENYA
05-2019

CERTIFICATE IN COMPUTER STUDIES - Information Technology

ST.MARYS PROPAEDEUTIC SEMINARY-MOLO
MOLO,KENYA
05-2019

High School Diploma -

ST.PETERS SEMINARY MUKUMU
MUKUMU,KAKAMEGA,KENYA
11-2016

Skills

  • Corporate Social Responsibility
  • E-commerce strategy
  • Partnerships and Alliances
  • Project Coordination
  • Operations Management
  • Project Management
  • Business Administration
  • Business Development
  • Budget Control
  • Staff Development
  • Staff Management
  • Business Planning

Languages

English, Swahili
First Language
Italian
Beginner
A1
Latin
Beginner
A1

Timeline

Director

LUCHADA INTERNATIONAL LIMITED
09.2023 - Current

Customer Service Cashier

KENYA RAILWAYS CORPERATION
02.2020 - 05.2022

DIPLOMA - Information Technology

JOMO KENYATA INTERNATIONAL UNIVERSITY

CERTIFICATE IN COMPUTER STUDIES - Information Technology

ST.MARYS PROPAEDEUTIC SEMINARY-MOLO

High School Diploma -

ST.PETERS SEMINARY MUKUMU
DANIEL MAYEGE MULIROCUSTOMER CARE EXPERT