DANIELLA ACHIZA MUHANDI
Nairobi,Kenya
Summary
Dynamic club hostess with proven expertise at Kikao Chill and Vibe, excelling in customer engagement and event coordination. Recognized for enhancing customer satisfaction through creative problem-solving and effective communication. Skilled in order management and cash handling, consistently delivering exceptional service in fast-paced environments.
Overview
2
2
years of professional experience
2023
2023
years of post-secondary education
Work History
Club hostess
Kikao chill and vibe
Nairobi, KE
08.2023 - 06.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and service
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Waitress
Salsa longe muthaiga square
Nairobi, KE
12.2022 - 01.2023
- Prepared checks accurately and processed payments promptly.
- Greeted customers and provided menus.
- Organized take-out orders efficiently according to customer requests.
Education
Gladys Girl's High School
Nairobi, KenyaSkills
- Order management
- Customer engagement
- Cash handling
- Menu organization
- Customer service
- Team collaboration
- Effective communication
- Event coordination
- Verbal communication
- Flexible and adaptable
Languages
English
First Language
Swahili
Advanced (C1)
C1
References
References available upon request.
Timeline
Club hostess
Kikao chill and vibe
08.2023 - 06.2024
Waitress
Salsa longe muthaiga square
12.2022 - 01.2023
Gladys Girl's High School