DANIEL KINYUA MBOGO
Summary
Customer-focused Real estate manager, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilizes excellent organizational skill to enhance efficiency and lead teams to achieve outstanding sales.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Project Assistant
Ruiru villas Estate
03.2019 - Current
- Created and maintained client base by meeting needs and providing exceptional customer service.
- Management of the company's social media pages and website
- Maintaining client relationship
- Provided technical support to project stakeholders to help meet project objectives.
- Management of the sales pattern in order to maintain maximum profitability and returns
- Resolving customer complains by investigating problems;developing solutions,preparing reports and making recommendations to the management
- Monitoring competition by gathering current marketplace information
- Identifying new market trends and putting them into action in cooperation with the management
- Completed multiple tasks simultaneously to optimize project completion.
- Promoted property sales through adverts, open houses and participation in multiple listing services.
- Managed client expectations with professional, considered approach to projects.
- Following up on new leads and referrals resulting from field activity
- Identifying business opportunities and pinpointing problem areas to further increase sales volume, market share and profitability
- Performing any related duties and special projects as requested by the top management
- Identified future capacity and capability needs for successful project planning
ICT Consultant (Public Service Internship Program)
Ministry of ICT (ICT Authority)
Juja
04.2022 - 04.2023
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Training of youths under the Ajira digital program
- Digital literacy survey to people around Ruiru constituency
- Maintenance of gadgets in the CIH
- Demonstrated outstanding fault-finding and problem-solving skills, providing swift solutions to network and infrastructure issues.
- Executed system upgrades with patches, service packs and new configurations in the constituent's gadgets( smartphones, tablets and laptops) to meet technical requirements.
- Maintained advanced security measures to protect user assets, safeguarding integrity of confidential data.
- champion successful implementation of youth ICT programmes at constituency level.
- Digital literacy training to students in Upper primary school, High school and TVETs
- internet maintenance at the CIHs
- Acted as central reference and information source, providing guidance and assistance in system decision-making process.
- Completed regular audits and maintained accurate inventory database of hardware and software applications, ensuring all devices remained up-to-date.
Human resources advisor
Hometown timbers limited
Ruiru
06.2020 - 02.2023
- Identified and solved complex strategy problems impacting management and business direction.
- Advising the directors on the marketing strategies to be used in order to bring in new clients
- Managed conflict resolutions to help teams foster relationships and improve teamworking capabilities.
- Advising the director on how to grow the company through market niche ( bringing new products that the competitors don't offer)
- Research and recommending performance evaluation methods
- Assisting in ongoing marketing campaigns
Strategic Marketing Consultant
Caby cabs
Nairobi
01.2020 - 09.2020
- Managing budgets
- Managing Key performance indicators( KPIs) and calculating the return on investment(ROI) for all marketing efforts
- Identifying target audiences and conducting market research
- Offering support and advice to the other consultants and the company management
- Communicating with various departments in the company such as product management and sales to ensure everyone is working towards the same goals
- Working with other high level managers to develop specific goals to ensure business success and customer satisfaction
- Managing of digital campaigns and social media presence
- Generating innovative ideas to promote the company's brand and services
- Addressing advertising needs
- Use customer feedback to generate new ideas to ensure client satisfaction
- Liaising with the internal teams and other consultants to ensure brand consistency and bring out great results
- Bringing up new ideas to make the company a re known ride hailing app/company
- Establish networks for the company
- Creating and implementing marketing strategies
Marketing Consultant
Fyndaa.com
Ruaka
08.2019 - 09.2019
- Execution of strategic tasks and monitoring outcomes
- Developing and implementing a marketing strategy according to objectives and budget
- Conducting of market research to identify industry trends and commercial opportunities
- Generating new ideas that will help with the marketing
- Working closely with the organization's marketing team to create solutions in order to close the market gap
- Offering advice to the marketing manager on ways to penetrate the market
- Advising on the best marketing modes and the best places to place the advertisements/ billboards
- Helping monitor results and tweak campaigns as they go to ensure that the company gets the best results from our marketing efforts;
Real Estate Agent
Ruiru Greens real estate development
Ruiru
10.2018 - 01.2019
- Negotiating of prices or other sales terms
- Maintained connections with clients to encourage repeat business and referrals.
- Prepared documents such as sale agreements, certificates, title deeds and leases for search and transfer purposes
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Acted as an intermediary in negotiations between buyers and sellers, generally representing one or the other
- Appraising of property values
- Took clients through the purchase procedure
- Handled clients enquiries and complaints
- Followed up on clients after purchases for quality purposes
- Receiving of the payment slips
Personal Assistant to the Project Manager
imani estate
Ruiru
01.2018 - 08.2018
- Acted as a first hand to the project manager
- Accompanied the project manager to meetings
- Handled all customer complaints on behalf of the project manager
- Running personal errands of the project manager
- Organizing and planning office meetings
- Conducted administrative duties
- Handled calls on behalf of the project manager
- Handled the project manager's mails and letters
- Prepared documents for the project manager
- Ensured documents to be used in meetings are ready
- Filled important documents in the office
- Made office purchases
- delegated tasks on behalf of the project manager
sales person
Imani estate Ruiru
10.2017 - 12.2017
- Looking for new land buyers
- Handling enquiries from the customers
- Handling new clients
- Taking clients through the purchase procedure
- Showing buyers the available plots on the ground
- Convincing buyers to buy plots
- Giving information about the land
- Handling any issues that may have arisen during purchase
- Providing any necessary documents that are needed before and after land purchasing
office assistant
Imani estate Ruiru
05.2017 - 10.2017
- Handled all calls and messages from clients
- Handling social media accounts and affairs on the office's behalf
- Handling Title processing procedures
- Ran office errands
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
Education
Bachelor - information communication technology
Kenyatta University
skills for Africa ( fundamentals of digital marketing - undefined
Kenya Certificate of secondary Education -
Membley High School
05.2014 - 01.2016
St. Stephen's High School Kavutiri
Embu, Kenya 01.2012 - 01.2013
Kenya Certificate of Primary - undefined
K St. Philips Primary School
C.K St Andrews Computer College
Skills
Client Relationships
undefinedReferences
REFEREES ;
1. John Mungai
Ruiru villas estate Limited
Co director
+254 711 232 448
2. Daniel Mungai
Imani Estate -Ruiru
Project manager
+254 723 544 226
Mungaiwakimani @yahoo.com
3. HON Simon Ng'ang'a king'ara
Current Member of National Assembly
Ruiru constituency
+254722415723
4. Ephantus Maina
Ruiru greens real estate Development
Sales Manager
+254 713 231 874
5. Patrick Kihumba Ngumo
Hometown timbers limited
Director
+254 794 607 020
6. Vincent Wangechi
ICT Authority
PSIP coordinator
+254 702 180 098
Timeline
ICT Consultant (Public Service Internship Program)
Ministry of ICT (ICT Authority)
04.2022 - 04.2023
Human resources advisor
Hometown timbers limited
06.2020 - 02.2023
Strategic Marketing Consultant
Caby cabs
01.2020 - 09.2020
Marketing Consultant
Fyndaa.com
08.2019 - 09.2019
Project Assistant
Ruiru villas Estate
03.2019 - Current
Real Estate Agent
Ruiru Greens real estate development
10.2018 - 01.2019
Personal Assistant to the Project Manager
imani estate
01.2018 - 08.2018
sales person
Imani estate Ruiru
10.2017 - 12.2017
office assistant
Imani estate Ruiru
05.2017 - 10.2017
Kenya Certificate of secondary Education -
Membley High School
05.2014 - 01.2016
St. Stephen's High School Kavutiri
01.2012 - 01.2013
Bachelor - information communication technology
Kenyatta University
skills for Africa ( fundamentals of digital marketing - undefined
Kenya Certificate of Primary - undefined
K St. Philips Primary School
C.K St Andrews Computer College
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