Detail-oriented and dependable Store Supervisor with over 5 years of experience in overseeing inventory control, staff management, procurement coordination, and supply chain operations within high-paced hospitality environments. Skilled in supervising store operations, reducing stock variances, and ensuring timely availability of supplies. Demonstrated ability to manage teams, streamline processes, and maintain accurate records. Passionate about achieving efficiency and cost-effectiveness in inventory and stock control systems.
Overview
7
7
years of professional experience
Work History
Store Supervisor
Sankara Hotel Nairobi
01.2022 - Current
Supervise and monitor day-to-day store operations and staff performance
Maintain accurate records of all stock movements and inventory updates
Coordinate supply chain activities with procurement and finance departments
Conduct regular stock-taking and monthly reconciliations
Ensure proper storage and labeling of items to prevent spoilage or misplacement
Monitor consumption trends and forecast supply needs
Educated and trained staff to equip with knowledge about products, customer service and store policies.
Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
Conducted inventory analysis to determine optimal stock levels.
Hotel Manager And Supervisor
Alhamad Hotel, Nairobi
01.2019 - 01.2022
Managed inventory levels to support uninterrupted hotel operations
Received and inspected incoming deliveries for quality and accuracy
Led a team of store assistants and conducted on-the-job training
Prepared weekly and monthly inventory reports for management
Implemented efficient storage systems to optimize space and stock retrieval
Handled escalated customer complaints professionally, offering appropriate resolutions to ensure satisfaction and maintain positive brand reputation.
Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Education
Bachelor of Arts - Political Science and Sociology
University of Nairobi
01.2024
Diploma - Supply Chain Management
University of Nairobi
01.2019
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Chogoria Boys High School
01.2015
Skills
Inventory & Stock Management
Procurement & Vendor Relations
Supply Chain Coordination
Team Supervision & Training
Recordkeeping & Reporting
FIFO/LIFO Stocking Systems
Microsoft Excel & Inventory Software
Loss Prevention & Stock Auditing
Time Management & Organization
Communication & Interpersonal Skills
Problem-solving
References
Upon request
Timeline
Store Supervisor
Sankara Hotel Nairobi
01.2022 - Current
Hotel Manager And Supervisor
Alhamad Hotel, Nairobi
01.2019 - 01.2022
Diploma - Supply Chain Management
University of Nairobi
Kenya Certificate of Secondary Education (K.C.S.E) - undefined
Chogoria Boys High School
Bachelor of Arts - Political Science and Sociology