DANIEL NDUNGU
Nairobi,Kenya
Summary
Experienced housekeeping professional recognized for strong attention to detail and compliance adherence. Skilled in effective communication and team collaboration to ensure guest satisfaction and uphold cleanliness standards.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work History
Housekeeping Cleaner
Tsavo Apartments
Nairobi
01.2023 - Current
- Cleaned and sanitized guest rooms following established protocols.
- Maintained cleanliness in common areas and hallways daily.
- Operated cleaning equipment, including vacuums and floor scrubbers efficiently.
- Restocked cleaning supplies to ensure availability for daily tasks.
- Reported maintenance issues to management for prompt resolution.
- Collaborated with team members to complete cleaning assignments efficiently.
- Conducted deep cleaning tasks during scheduled maintenance periods.
- Ensured compliance with health and safety standards in all cleaning practices.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
- Checked all equipment to ensure proper functioning prior to use.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Responded promptly to special requests from guests for extra supplies or other items as needed.
- Replaced light bulbs in lamps and other fixtures as required.
- Assisted with setting up meeting rooms for events or conferences according to instructions.
- Performed deep cleaning tasks such as shampooing carpets or steam cleaning upholstery.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Used cleaning chemicals following proper guidelines.
Housekeeping Attendant
Double Tree By Hilton Doha Al Sadd
Doha
12.2021 - 12.2022
- Ensuring all rooms are up to standard and maintaining cleanliness
- Clearing check out rooms and forwarding to front office
- Training new staff to ensure they follow the laid down standards.
- Maintaining inventory on room supplies, linens and guest amenities.
- Shampooing and vacuuming all carpets and curtains in rooms and public areas.
- Attending to guest requests and complaints.
- Emptied and cleaned waste bins and replacing garbage bags.
- Deep cleaning surfaces and removing stains.
- Window cleaning
- Housekeeping and laundry inventory.
- Maintained cleanliness and orderliness in guest rooms and public areas.
- Replenished supplies such as towels, toiletries, and linens efficiently.
- Reported maintenance issues to ensure prompt resolution for guest comfort.
- Adhered to safety protocols while handling cleaning chemicals and equipment.
- Organized storage areas for cleaning supplies and equipment accessibility.
- Cleaned, vacuumed, and dusted all rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and other work areas.
- Assisted other hotel attendants with cleaning and room setup tasks during peak periods and holidays.
- Completed daily checklists accurately documenting completion of tasks assigned.
Housekeeping Attendant
Steigenberger Hotel Doha Qatar
09.2020 - 10.2021
- Maintained cleanliness of designated areas including offices, restaurants and public areas.
- Maintaining inventory on room supplies and linens.
- Reporting maintenance.
- Shampooing and vacuuming all carpets, hallways and guest rooms.
- Replenishing all supplies unit.
- Providing towels, amenities and trash exchange daily.
- Cleaning up to 40 to 50 rooms per shift including occupied and check out rooms.
- Making beds, changing sheets and cleaning all areas of guest rooms
Education
Hospitality -
NITA
ICT -
CFSK
Nairobi , Kenya 01.2017 - 10.2017
Certificate Of Secondary Education -
Njoro Victory Boys High School
Nakuru, Kenya 01.2013 - 01/2016
Certificate Of Primary Education -
Immaculate Primary School
Nairobi , Kenya 01.2003 - 11.2012
Skills
- Cleaning techniques
- Equipment operation
- Inventory management
- Deep cleaning
- Housekeeping standards
- Customer service
- Time management
- Room preparation
- Team collaboration
- Attention to detail
- Compliance adherence
- Problem solving
- Effective communication
- Polishing surfaces
- Bathroom cleaning
- Odor control
- Proper chemical usage
- Laundry expertise
- Restocking supplies
Personal Information
- Date of Birth: 08/06/98
- Gender: Male
- Nationality: Kenya
- Marital Status: Single
Languages
- English
- Swahili
Hobbies and Interests
- Cooking
- Reading novels
- Travelling
- Swimming
Referees
Upon request
Field Of Interest
Detail-oriented and reliable cleaner with over 3 years experience in maintaining cleanliness, laundry and sanitation in both residential and commercial settings. Skilled in performing a variety of cleaning duties efficiently, ensuring environments are well kept and hygienic. Familiar with all cleaning machine equipments and chemicals, following all safety procedures and always keeping a positive attitude and dedicated to delivering high-quality service and maintaining client satisfaction.
Languages
English
Upper Intermediate
B2
Timeline
Housekeeping Cleaner
Tsavo Apartments
01.2023 - Current
Housekeeping Attendant
Double Tree By Hilton Doha Al Sadd
12.2021 - 12.2022
Housekeeping Attendant
Steigenberger Hotel Doha Qatar
09.2020 - 10.2021
ICT -
CFSK
01.2017 - 10.2017
Certificate Of Secondary Education -
Njoro Victory Boys High School
01.2013 - 01/2016
Certificate Of Primary Education -
Immaculate Primary School
01.2003 - 11.2012
Hospitality -
NITA