Summary
Overview
Work History
Education
Skills
Timeline
Generic
Daniel Malala

Daniel Malala

Chef/steward/Housekeeper/cashier/ restaurant waiter
Nairobi

Summary

Dynamic professional with extensive experience in hospitality and transportation, including a successful tenure as a Hotel Chef at SAAPE Restaurant. Proven expertise in conflict resolution and safety regulations, ensuring exceptional service and guest satisfaction. Adept at problem-solving and managing schedules, contributing to efficient operations and a clean driving record.

Overview

7
7
years of professional experience

Work History

Cashier

Saape Restaurant
02.2020 - Current

Facilitated smoother operations by leveraging proficiency and experience as a cashier.

Hotel Chef

SAAPE RESTAURANT
05.2022 - 01.2025

Began career in hotel industry after earning cooking certification.

Hotel Steward

SAAPE Restaurant/ Mark Fries
10.2018 - 02.2022
  • Trained, coached and evaluated subordinates to raise performance to company standard.
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Served as leader of FOH team by assigning duties, work stations and responsibilities.
  • Maintained sanitary and organized work environment by implementing and executing safe food handling, food service and cleaning procedures.

Housekeeper

Boma International Hospitality College
10.2018 - 08.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Restaurant Waiter

Mark Fries
12.2017 - 04.2018
  • Cultivated friendly relationships during customer encounters.
  • Acquired extensive knowledge of menu offerings to assist guests efficiently.
  • Streamlined information flow between diners and culinary team.

Education

Graduate Certificate - Housekeeping/ Cookery

Boma International Hospitality College
Nairobi
08.2022

Skills

Cash register systems

Product knowledge

Retail merchandising

Order taking

Identification checks

Coaching and mentoring

Cleaning and sanitizing

Receipt and refund issuance

Cash drawer management

Refund handling

Money handling

Till counting

Sales expertise

Time management skills

Product restocking

Stocking and replenishing

Staff Training

Security Monitoring

Timeline

Hotel Chef

SAAPE RESTAURANT
05.2022 - 01.2025

Cashier

Saape Restaurant
02.2020 - Current

Hotel Steward

SAAPE Restaurant/ Mark Fries
10.2018 - 02.2022

Housekeeper

Boma International Hospitality College
10.2018 - 08.2019

Restaurant Waiter

Mark Fries
12.2017 - 04.2018

Graduate Certificate - Housekeeping/ Cookery

Boma International Hospitality College
Daniel MalalaChef/steward/Housekeeper/cashier/ restaurant waiter