daniel Kamau
Nairobi
Summary
Versatile ICT Technician with a strong background in technical problem-solving and customer service. Experienced in conducting maintenance checks and training, ensuring optimal performance of ICT equipment and systems. Industrious Salesperson with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.
Overview
22
22
years of professional experience
Work History
Salesperson
dukamoja traders
Nairobi, Nairobi
01.2017 - 03.2022
- Achieved sales targets through effective collaboration with team members and enhancement of service quality.
- Organized promotional events to attract new customers and increase sales.
- Engaged customers to understand their needs and recommend suitable products.
- Demonstrated product features and benefits to enhance customer experience.
- Managed inventory levels and restocked merchandise to ensure availability.
ICT Technician
kaimosi collage
kaimosi, vihiga
09.2000 - 07.2015
- Conducted regular maintenance checks on all ICT equipment to ensure optimal performance.
- Installed and configured network hardware, enhancing campus connectivity.
- Provided training sessions for students and staff on new technologies.
- Maintained and repaired computer systems and software for Kaimosi College.
- Configured firewalls, routers, and other networking equipment per best practice standards.
- Installed new computer hardware and software to support academic needs.
- Troubleshot existing ICT equipment and networks to resolve issues efficiently.
Education
Bachelor of Computer Science - Computer And Information Sciences
Catholic University
Eldoret09-2010
Skills
- Customer engagement
- Sales strategies
- Product demonstration
- Inventory management
- Promotional event planning
- Customer relationship management
Languages
English
Beginner
A1
Kiswahili
Beginner
A1
Timeline
Salesperson
dukamoja traders
01.2017 - 03.2022
ICT Technician
kaimosi collage
09.2000 - 07.2015
Bachelor of Computer Science - Computer And Information Sciences
Catholic University