Daniel Ireri
Logistics Manager
P. O. Box 680 Embu
Summary
Performance-driven Logistics Manager; supervised and managed over ten personnel in the logistics, transportation and distribution departments. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
14
14
years of professional experience
16
16
years of post-secondary education
Work History
Logistics Manager
Leyton Trading Limited
Nairobi
01.2017 - Current
- Coordinated dispatching of drivers to accomplish daily delivery requirements.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Delivered substantial cost savings by securing discounts from third-party logistics services providers.
Cashier
Nakumatt Holdings Limited
Nairobi
02.2015 - 12.2016
- Operated cash register to record transactions accurately and efficiently.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Customer Care Representative
Nakumatt Holdings Limited
Eldoret
01.2013 - 01.2015
- Responded to customer needs through competent customer service and prompt problem-solving.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Resolved concerns with products or services to help with retention and drive sales.
- Eliminated inefficiencies by educating and training new employees on best practices and customer care procedures.
- Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
Storekeeper
Nakumatt Holdings Limited
Nairobi
03.2008 - 05.2013
- Received, merchandised and arranged all shop items for visual display.
- Updated records daily to ensure ordering of goods from various vendors in order to maintain store merchandise levels is done in a timely manner.
- Trained, coached and scheduled employees to improve store upkeep and operations.
Education
Stage One - Automotive Engineering Technology
Rwika Technical Institute
01.2006 - 12.2007
K.C.S.E. -
Kangaru High School
01.2001 - 12.2004
K. C. P. E. -
Nthambo Primary School
01.1991 - 12.2000
Skills
Logistics Management
Operational management
Staff supervision
Excellent Communication
Exceptional interpersonal communication
Excellent time management skills
Refferees
Antony Kariuki
Director: Leyton Trading Limited
P. O. Box 4117 - 00100
Nairobi
Tel: 0720 740184
Jane Wawira
Telephone 0726 061510
Dr. Murimi
Telephone: 0710 952217
Timeline
Logistics Manager
Leyton Trading Limited
01.2017 - Current
Cashier
Nakumatt Holdings Limited
02.2015 - 12.2016
Customer Care Representative
Nakumatt Holdings Limited
01.2013 - 01.2015
Storekeeper
Nakumatt Holdings Limited
03.2008 - 05.2013
Stage One - Automotive Engineering Technology
Rwika Technical Institute
01.2006 - 12.2007
K.C.S.E. -
Kangaru High School
01.2001 - 12.2004
K. C. P. E. -
Nthambo Primary School
01.1991 - 12.2000