Javascript
Hi, I’m
Daniel Fundi
IT Support Personel
Thika
Summary
Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
years of professional experience
3
years of post-secondary education
3
Languages
Work History
Freelancer.comThika
Freelancer
08.2022 - Current
Job overview
- Monitored and maintained websites and applications to track security vulnerabilities.
- Designed and implemented new features and enhancements to improve existing applications.
- Utilized HTML, CSS and JavaScript programs to create customized websites, enhancing features and aesthetics.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Collaborated with clients to define project requirements and deliverables.
Stephen MainaNakuru
Mobile Phone Technician
11.2019 - 08.2022
Job overview
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Adhered to repair and maintenance guidelines set down for [Type] devices.
- Safely disposed of decommissioned devices, directing electronic waste to appropriate recycling facilities.
- Offered guidance to consumers on purchasing mobile phone accessories.
- Provided advice to consumers on safety and reliability of third-party replacement parts.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Applied external accessories such as screen protectors, skins and more.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
- Decommissioned unwanted consumer devices, safeguarding remaining data through reliable destruction methods.
Education
Mount Kenya UniversityThika, Kiambu
Bachelor of Science from Information Technology
09.2020 - Current
Skills
Problem-Solving
Dependable and Responsible
Excellent Communication
Good Telephone Etiquette
Teamwork and Collaboration
Flexible and Adaptable
Interpersonal Communication
MS Office
Multitasking Abilities
Organization and Time Management
[Type] Software Proficiency
Software
React JS
Html/Css
Timeline
Freelancer
Freelancer.com
08.2022 - Current
Mount Kenya University
Bachelor of Science from Information Technology
09.2020 - Current
Mobile Phone Technician
Stephen Maina
11.2019 - 08.2022