Real estate, Customer care services , Marketing
DANFORD KAGAI
Customer Care Representative
NAIROBI
Summary
Seeking a challenging position within the Customer care industry in which I will able to fully utilize my skills and integrate my knowledge gained from my past job experience.
Overview
4
4
years of professional experience
47
47
years of post-secondary education
1
1
Language
Work History
Customer Service Representative
Massel Real Estate
1 2019 - 3 2020
- Good commucation skills, Able to work independently, Advised buyers, Advocated buyers through negotiations, Sales knowledge, Advised the company in marketing
Customer Care Representative
Blessed Chicks
04.2023 - 03.2024
- Assisted call-in customers with questions and orders.
- Managed high call volume with exceptional professionalism and efficiency.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
Maliland Realtors
05.2020 - 08.2021
- Coordinated Marketing, Developed good relationship with clients, Planned travel arrangements, Negotiation skills, Conviencing power
Education
Certificate of Secondary Education -
ST. LUKE KIMILILI HIGH SCHOOL
Certificate of Primary Education - undefined
JAGIET ACADEMY
Skills
Communication
Ability to Work under Pressure
Decision Making
Time Management
Self-motivation
Conflict Resolution
Leadership
Adaptability
Additional Information
I am charismatic, hardworking, self-motivated and passionate in what i do, and most important I am honest, faithful, obedient, humble and I poses a potential and ability of willingness to learn new things in a given organization and being a manager of myself
Interests
Timeline
Customer Care Representative
Blessed Chicks
04.2023 - 03.2024
Maliland Realtors
05.2020 - 08.2021
Customer Service Representative
Massel Real Estate
1 2019 - 3 2020
Certificate of Secondary Education -
ST. LUKE KIMILILI HIGH SCHOOL
Certificate of Primary Education - undefined
JAGIET ACADEMY
Languages
English and Swahili
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
- Gender: Male
- Nationality: Kenyan
- Religion: Christian
References
- Massel Real Estate, +254 720055955
- Maliland Realtors, +254 720203721
Careeraim
Focused, organized with great safety record in Real Estate. Deeply familiar with all applicable state and regulatory rules that govern Real Estate. I have good communication skills and convincing power to convience clients. I have great skills on Online Marketing which I generates leads online and get to advertise to a certain audience. Good at marketing strategies and sales at large.
Personal Information
- Gender: Male
- Nationality: Kenyan
- Religion: Christian
References
- Massel Real Estate, +254 720055955
- Maliland Realtors, +254 720203721
Careeraim
Focused, organized with great safety record in Real Estate. Deeply familiar with all applicable state and regulatory rules that govern Real Estate. I have good communication skills and convincing power to convience clients. I have great skills on Online Marketing which I generates leads online and get to advertise to a certain audience. Good at marketing strategies and sales at large.
Personal Information
- Gender: Male
- Nationality: Kenyan
- Religion: Christian
References
- Massel Real Estate, +254 720055955
- Maliland Realtors, +254 720203721