Damaris Wanjiru
Nairobi
Summary
Proactive Service Director devoted to community service and helping needy populations. Coordinates service delivery by effectively managing resources, teams and facilities. Builds successful relationships with related organizations to deliver optimal support networks for at-risk individuals. Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.
Overview
2
2
years of professional experience
Work History
Project Service Director
Rotaract club of jkuat
Nairobi, Kenya
07.2022 - Current
- Collaborated with other departments within the organization such as marketing, sales, finance, IT, to ensure smooth functioning of operations across different teams.
- Designed detailed reports outlining key performance indicators such as average response time, resolution rate, for senior management.
- Identified opportunities for cost savings through process optimization initiatives while ensuring quality levels remain high.
- Participated in industry events and conferences representing the company's brand and showcasing its offerings.
- Contacted supervisor immediately when issues required escalation to avoid lost revenue.
Education
Bachelor of Science - Renewable Energy & Environmental Physics
JKUAT
KIAMBU12-2025
Some College (No Degree) - CLIMATE CHANGE
ZOPEFUL
ONLINESkills
- Payroll and budgeting
- Database Administration
- Credit and collections
- Bookkeeping
- Project Management
- Resource Management
- Cost Control
- Sales Development
- Employee Relations
- Expense Tracking
Affiliations
- i love to read and write on my free time. I am also a business mined individual looking forward to learn and grow.
Accomplishments
- Published over 40 articles on wordpress.com
- a certificate in climate change
Languages
English
First Language
Swahili
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Project Service Director
Rotaract club of jkuat
07.2022 - Current
Bachelor of Science - Renewable Energy & Environmental Physics
JKUAT
Some College (No Degree) - CLIMATE CHANGE
ZOPEFUL
Similar Profiles
KIARRA NERIKIARRA NERI
CLUB PRESIDENT at ROTARACT CLUB OF THE ORO (Rotary Club of Cagayan de Oro)CLUB PRESIDENT at ROTARACT CLUB OF THE ORO (Rotary Club of Cagayan de Oro)
Mission RanaMission Rana
Volunteer at Rotaract ClubVolunteer at Rotaract Club
Manav MiraniManav Mirani
Director of Community Services at Rotaract Club Mumbai Lakers.Director of Community Services at Rotaract Club Mumbai Lakers.
Mark Andrew WanjauMark Andrew Wanjau
Cyber Security Specialist at Deckfirm Technologies HubCyber Security Specialist at Deckfirm Technologies Hub
Grace NgigiGrace Ngigi
Process Engineer at Tetra PakProcess Engineer at Tetra Pak