DAMARIS NJOGU
Nairobi,Kenya
Summary
Dedicated service professional with over one year of experience in customer support. Highly attentive to detail and adaptable in fast-paced environments. Seeking to transition into a Cabin Crew role to leverage communication skills, teamwork, and professionalism to enhance passenger safety and comfort during travel.
Overview
2
2
Languages
2
2
years of professional experience
Work History
BEAUTY SALON ATTENDANT
SASSY HAIR AND BEAUTY SALON
03.2025 - Current
- .communicated with clients to identify needs and preferences for personalized service
- .welcomed clients warmly and provided professional customer service
- .resolved customer questions, requests, and complaints to enhance satisfaction
- Oversaw client interactions during busy times to provide focused support.
- . managed multiple clients during peak periods while ensuring attentive service
- . maintained a clean ,organized and hygienic work environment
Education
BACHELOR OF SCIENCE - APPLIED STATISTICS
KISII UNIVERSITY
KISII, KenyaSkills
- Cosmetic application
- Customer service excellence
- Professional grooming and presentation
- Safety and emergency adherence
- Team Work and Collaboration
- Cultural awareness
- Communication skills
Personal Information
- Date of Birth: 1998-12-26
- Gender: Female
- Nationality: Kenyan
LANGUAGE SKILLS
Mother tongue(s): SWAHILI, Other language(s):, UNDERSTANDING, SPEAKING, WRITING, Listening, Reading, Spoken production, Spoken interaction, ENGLISH, C2, C2, C2, C2, C2, Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
Languages
Swahili
Professional
English
Professional
Timeline
BEAUTY SALON ATTENDANT
SASSY HAIR AND BEAUTY SALON
03.2025 - Current
BACHELOR OF SCIENCE - APPLIED STATISTICS
KISII UNIVERSITY