Summary
Overview
Work history
Education
Skills
Personal Information
REFEREES
Timeline
SeniorSoftwareEngineer
Dennis Maina Waithuki

Dennis Maina Waithuki

Nairobi

Summary

Highly-skilled IT Specialist with extensive experience managing information and communications technology for large organisations especially in the hospitality industry. Adept at assessing and implementing optimal technologies for improved operational systems. Accomplished planner with exceptional team leadership abilities to expertly direct high-performing ICT teams.

Overview

9
9
years of professional experience
12
12
years of post-secondary education

Work history

Head of IT Department

Ngong Hills Hotel
Nairobi, Nairobi Province
01.2019 - Current
  • Control department budgets by sourcing cost-effective solutions.
  • Oversee administration including for job scheduling, user account management and infrastructure replacement.
  • Negotiated cost-efficient prices with vendors for new systems and services.
  • Led information and communications strategy development.
  • Maintained system security through regular testing and servicing.
  • Recommend upgraded technologies to meet evolving business requirements.
  • Source new and emerging technologies to optimise information services.
  • Analys system and software requirements to meet operational needs.
  • Advise on Information and communications technology policy and process improvements.
  • Upgrade hardware and software regularly for optimised systems performance.
  • Liaise with service users and business managers to meet computing requirements
  • Liaise with service users to ascertain necessary system improvements.

Junior IT support

Ngong Hills Hotel
Nairobi
02.2018 - 01.2019


  • Maintained data security, monitoring and resolving networked devices for malware, spyware and viruses.
  • Reviewed existing IT systems and internal processes, collected and analysed data to identify improvement areas.
  • Installed and configured hardware and software components.
  • Drove continuous service improvement and documented procedures, policies and best practices for future reference.
  • Set up new user accounts and profiles and handled password issues.
  • Monitored LAN and WAN network systems to detect problems and performance degradation.
  • Developed and implemented system testing plans in support of deployments.

Automotive Engineering/IT Lecturer

Kenya Industrial Technical Institute
01.2016 - 01.2016
  • Covering the syllabus within the given time
  • Motivating students
  • Making administrative changes in the Mechanical department.

Education

Software Engineering - Software

Moringa Tech School
Nairobi, Nairobi Province
08.2024 -

Certified in cybersecurity - cybersecurity

Moringa Tech School
Nairobi, Nairobi Province
02.2024 - 06.2024

Bachelor Technology majoring in Automotive and Power Mechanics with IT - Technology

Moi University Main Campus
09.2012 - 07.2017

Computer Studies - undefined

Ark School of Professionals Nyeri
01.2011 - 05.2011

Kenya Certificate Of Secondary Education (Attained a grade of B 64 Points) - undefined

Kanjuri High School
01.2008 - 05.2011

Kenya Certificate of Primary Education (Attained a Grade of A-) - undefined

ST. Xavier Academy
01.2004 - 05.2007

Skills

  • Windows Registry
  • Contract hardware maintenance
  • Patch management
  • First-line IT support
  • Device management tools
  • Network troubleshooting
  • Service desk management
  • Effective communication
  • Strategic thinking
  • Adaptable

Personal Information

  • ID Number: 30043292
  • Date of birth: 07/08/1992
  • Marital status: Married

REFEREES

  • Mr. Felix Kimanthi, Group CEO Olympia Capital Holdings Ltd, 0721234013, felix@ochl.co.ke
  • Francis Ndirangu, Managing Director Kanatech Systems, 0725959830, Francis@kanatech.co.ke
  • Reuben James Muraguri, CFO/GM Ngong Hills Hotel, 0722265800, muraguri@ngonghillshotel.com

Timeline

Software Engineering - Software

Moringa Tech School
08.2024 -

Certified in cybersecurity - cybersecurity

Moringa Tech School
02.2024 - 06.2024

Head of IT Department

Ngong Hills Hotel
01.2019 - Current

Junior IT support

Ngong Hills Hotel
02.2018 - 01.2019

Automotive Engineering/IT Lecturer

Kenya Industrial Technical Institute
01.2016 - 01.2016

Bachelor Technology majoring in Automotive and Power Mechanics with IT - Technology

Moi University Main Campus
09.2012 - 07.2017

Computer Studies - undefined

Ark School of Professionals Nyeri
01.2011 - 05.2011

Kenya Certificate Of Secondary Education (Attained a grade of B 64 Points) - undefined

Kanjuri High School
01.2008 - 05.2011

Kenya Certificate of Primary Education (Attained a Grade of A-) - undefined

ST. Xavier Academy
01.2004 - 05.2007

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Dennis Maina Waithuki