Summary
Overview
Work History
Education
Skills
References
Websites, Portfolios and Profiles
Personal Information
Hobbies and Interests
Timeline
CustomerServiceRepresentative
Cyrus Waitathu

Cyrus Waitathu

Nairobi

Summary

Business development expert with extensive experience as a top sales performer. Demonstrated success in brand management, product launches, and penetrating new markets. Skilled in adapting to innovative products and thriving in start-up environments.

Overview

7
7
years of professional experience

Work History

Business Development Executive

Abno Softwares International
Nairobi, Kenya
04.2024 - 08.2024
  • Successfully acquiring new clients, expanding the company's customer base.
  • Achieving or surpassing revenue targets through new contracts, upselling, and cross-selling solutions.
  • Identifying and entering new markets or regions to grow the company's presence.
  • Establishing strategic partnerships and collaborations to enhance Abno's market offerings.
  • Contributing to the successful launch and sales of new software solutions, ensuring they meet market demands.
  • Creating compelling proposals and delivering impactful pitches that secure high-value deals.

Relationship Manager; Credit

Intercity Capital Ltd
Nairobi, Kenya
09.2021 - 04.2024
  • Assess the creditworthiness of clients through detailed financial analysis, credit history reviews, and market assessments.
  • Provide coaching and guidance to junior credit analysts, fostering a culture of knowledge sharing and professional development.
  • Prepare regular reports and presentations for management, summarizing portfolio performance, trends, and areas of concern.
  • Enhanced Customer Relations: Developed and maintained strong relationships with clients, conducting regular financial health check-ins, and providing tailored financial advice.
  • Successfully Managed Complex Cases: Effectively managed and resolved complex credit-related issues, including renegotiating terms with struggling clients, resulting in an 85% reduction in potential write-offs.
  • Used creativity, strategic thinking, and knowledge of current market trends to target and build relationships with potential customers.

Direct Sales Representative

Faulu Microfinance Bank
Nairobi, Kenya
01.2019 - 10.2021
  • Organize training sessions to enhance financial skills, empower C.B.O/S.H.G. with knowledge about financial products, and provide ongoing mentorship.
  • Collaborate with women's groups and NGOs to promote financial inclusion, engage in outreach to raise awareness of services, and enhance trust within communities.
  • Regularly assess loan performance, evaluate the impact on clients' livelihoods, and report on empowerment metrics.
  • Utilizing customer feedback to identify areas for improvement in products and services, contributing to ongoing company development.
  • Negotiating and closing deals with minimal required support from sales and finance managers.
  • Growing the customer base by acquiring new customers and identifying needs to deliver relevant products.

Business Development Officer

Sisdo Microfinance Ltd
Embu, Kenya
04.2017 - 10.2018
  • Identifying and solving client needs by offering available products according to client needs.
  • Carrying out outreach, promoting, and marketing Sisdo products and services within the assigned community/areas.
  • Receiving loan applications, facilitating loan appraisals, processing, and disbursement.
  • Providing credit education to potential clients.
  • Monitoring credit portfolio performance on a weekly basis.

Education

Some College (No Degree) - Diploma in Business Management

The Nairobi National Polytechnic
Nairobi ,Kenya
07-2017

Some College (No Degree) - Certificate in Business Administration

The Nairobi National Pollytechnic
Nairobi, Kenya
07-2013

Some College (No Degree) - Computer Application

Nairobi Enterprise Academy
Nairobi,Kenya
03-2011

High School Diploma -

Nguthuru Secondary School
Murang'a County
11-2010

Skills

  • Lead generation and client acquisition
  • Contract negotiation
  • Proposal presentation
  • B2B sales expertise
  • Consultative sales strategies
  • Client retention and loyalty
  • Business development
  • Product positioning and marketing
  • Financial analysis skills
  • Digital marketing proficiency

References

  • David Musau, Relationship officer, Faulu MFB, +254 724474670, davidmmusau@gmail.com
  • Rev. Tom Wanjama Muturi, Deliverance Church Pangani, +254 0727205330, tomuturi@gmail.com
  • Titus Waithaka Njoka, Intercity Capital Ltd, +254 0743909902, tituswaithaka@yahoo.com
  • Wilfred Kaimenyi, Faulu Microfinance Bank, +254 0720733910, anampiuwilfred@gmail.com

Websites, Portfolios and Profiles

www.linkedin.com/in/cyrus-waitathu-b01b19182

Personal Information

Date of birth: 02/03/91

Hobbies and Interests

  • Reading
  • Travelling

Timeline

Business Development Executive

Abno Softwares International
04.2024 - 08.2024

Relationship Manager; Credit

Intercity Capital Ltd
09.2021 - 04.2024

Direct Sales Representative

Faulu Microfinance Bank
01.2019 - 10.2021

Business Development Officer

Sisdo Microfinance Ltd
04.2017 - 10.2018

Some College (No Degree) - Diploma in Business Management

The Nairobi National Polytechnic

Some College (No Degree) - Certificate in Business Administration

The Nairobi National Pollytechnic

Some College (No Degree) - Computer Application

Nairobi Enterprise Academy

High School Diploma -

Nguthuru Secondary School
Cyrus Waitathu