Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code.
Hi, I’m
Cyrus Wainaina Njuguna
Information Technologist
Naivasha, Nakuru District
Summary
Overview
12
years of professional experience
24
years of post-secondary education
20
Certifications
Work History
Self
Cyber Manager
06.2024 - Current
Job overview
- Increased network visibility through continuous monitoring and log analysis, proactively identifying potential weaknesses before exploitation could occur.
- Communicated regularly with customers concerning data exchange and technology integration.
- Implemented and maintained technology and software budget.
- Coordinated secure system access of users to various department systems and platforms.
- Provided training to new staff members, sharing best practices for maintaining high standards of performance within the role.
- Contributed to a positive work atmosphere by collaborating effectively with colleagues and assisting in team efforts when needed.
- Kept up-to-date on relevant software updates and hardware upgrades to provide informed support to customers as needed.
- Implemented measures to maintain computer security, safeguarding both company assets and customer privacy during online activities.
- Adhered to all company policies, procedures, and regulations in order to maintain a professional work environment at all times.
- Managed inventory levels efficiently, ordering supplies proactively to prevent stock shortages that could impact customer experience negatively.
- Educated patrons about various features offered by the cyber cafe''s computers or applications, empowering them to maximize their usage effectively.
- Participated in regular staff meetings, contributing valuable insights and ideas for continuous improvement within the cyber cafe.
- Handled cash transactions accurately, ensuring proper accounting of funds at the end of each shift.
- Ensured a safe and comfortable environment for patrons with regular cleaning and maintenance of computer stations.
- Collaborated with management to develop strategies aimed at improving overall operational efficiency within the cafe.
- Streamlined daily operations for increased efficiency through effective time management and prioritization of tasks.
- Boosted overall sales by offering personalized recommendations for additional products or services available at the cafe.
- Enhanced customer satisfaction by providing efficient internet browsing assistance and troubleshooting technical issues.
- Resolved customer complaints professionally, addressing any concerns promptly and seeking opportunities for improvement where necessary.
- Maintained accurate records of customer transactions, resolving discrepancies promptly to ensure smooth financial operations.
- Gained repeat business from satisfied customers by delivering exceptional service consistently during their visits.
- Assisted in updating the cyber cafe''s website and social media presence, promoting the business online and attracting new customers.
- Addressed customer complaints and inquiries to verify satisfaction.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Established rapport with customers by providing friendly and attentive service.
- Set up advertising signs and displays on shelves, counters and tables.
- Processed payments for orders and provided customers with change.
- Engaged in suggestive selling and other sales techniques.
- Maintained an organized workspace, ensuring all equipment was properly stored and easily accessible when needed by customers or colleagues.
- Assisted in promoting special events or discounts available at the cyber cafe, attracting new customers and increasing overall awareness of the business offerings.
Freelance
Programmer
05.2016 - Current
Job overview
- Reduced system errors and improved reliability through rigorous debugging processes.
- Designed custom dashboards and reporting interfaces.
- Maintained detailed documentation on all projects, facilitating knowledge transfer and reducing future troubleshooting efforts.
- Coordinated with stakeholders to define project technical requirements.
- Developed web applications for deployment on platforms and sites.
- Collaborated with team to determine application requirement specifications.
- Developed continuous integration tool to streamline deployment.
- Tested server code to validate code changes.
- Incorporated database technologies into coding projects.
- Increased user satisfaction with application performance by conducting thorough analyses of end-user requirements.
- Suggested new technologies and tools for enhancing product value and increasing productivity.
- Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Identified opportunities for process improvement, leading to a more efficient development cycle.
- Enhanced software functionality by identifying and resolving complex coding issues.
- Analyzed existing codebases, recommending improvements based on industry best practices.
- Presented technical concepts in easily digestible formats for non-technical stakeholders, ensuring company-wide understanding of project objectives.
- Stayed current on emerging programming languages and technologies in order to adapt quickly to changing industry trends.
- Designed intuitive user interfaces that enhanced overall product usability and customer satisfaction levels.
- Created databases, data entry systems, web forms, and other applications for diverse uses.
- Analyzed, reviewed and revised programs to increase operating efficiency.
- Developed in-house applications designed for company needs.
- Performed code refactoring and optimization to improve performance.
- Debugged problems caused by hardware, operating systems software, application programs and network failures.
- Collaborated with other developers to refine software design and implementation.
- Created web-based dashboards and reporting tools for data visualization.
- Designed and developed analytical data structures.
- Researched information and conducted analysis for software and systems modifications and new projects.
- Worked with analysts to prepare test plans and assess test data.
- Utilized both agile and waterfall methodologies to develop software of varying complexity and business needs.
Teacher Service Commission
Teacher
10.2012 - Current
Job overview
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Developed and administered tests for students to measure academic proficiency and understanding.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
St.Paul's Seminary
Teaching Assistant
04.2012 - 10.2012
Job overview
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
- Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Evaluated student performance through regular assessments, tracking progress and adjusting instructional strategies as needed.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Taught courses under guidance of senior instructors.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Maintained laboratory safety by demonstrating equipment and techniques.
Education
Kenyatta University
Bachelor of Science from Information Science
05.2001 - 05.2013
University Overview
- 64.0 GPA
- Teacher Records management software in Java. Succefullly completed with grade B
KASNEB at Murang’a University College
CICT Section 4
01.2018 - 05.2018
University Overview
- Object Oriented Programming
- Data Communications And Networking
- Web Design and E-Commerce
KASNEB at Murang’a University College
CICT Section 3
01.2017 - 05.2017
University Overview
- Database Systems
- System Analysis And Design
- Structured Programming
KASNEB at Murang’a University College
CICT Section 2
08.2016 - 05.2016
University Overview
- Operating Systems-practical
- Principles of Accounting
- Computer Support and Maintenance
KASNEB at Murang’a University College
CICT Section 1
11.2015 - 05.2016
University Overview
- Introduction to computing
- Computer Applications-Practical
- Entrepreneurship and Communication
Kenyatta University
Bachelor of Education (science) from PhysicsMathematicsAdministration and Economics
01.2014 - 05.2018
University Overview
- 64.0 GPA
- Attended a teaching practice for 3 months at Kambara Secondary School in Nyeri.
Kagumo Teachers CollegeNyeri, Nyeri District, Kenya
Diploma in Teacher Education from Diploma in Teacher Education(Physics&Mathematics)
05.2001
University Overview
Kenya National Examination CouncilNakuru County, Kenya
Kenya Certificates of Secondary Education (KSCE) from Secondary Education
02.2004 - 05.2007
University Overview
- English B-(Minus)
- Kiswahili B(plain)
- Mathematics C+(Plus)
- Physics A-(Minus)
- Chemistry B- (Minus)
- Geography C+ (Plus)
- C.R.E B(plain)
- Business Studies B(plain)
- B (Plain) Mean Grade
Kenya National Examination Council
Kenya Certificates of Primary Education (KCPE) from Primary Education
02.2004 - 05.2007
University Overview
- English A
- Kiswahili A
- Mathematics A-
- Science A-
- Geography, History & Civics And Religion A
- A (plain) GPA
Skills
Excellent Communication
Residential
Residential
MURANG’A, CFF-Church, Murang’a, 919Maritalstatus
Maritalstatus
Single and SearchingCareer
Career
- Computer Systems Administration
- Database Development
- Software Development
- Networking
- Teaching & Training
Corevalues
Corevalues
- Integrity
- Hard work
- Faith in God
- Innovativeness
- Care for Humanity
Home
Home
NAKURU, 1017 NaivashaPersonal Information
Personal Information
- Date of Birth: 09/23/1989
- Gender: MALE
Languages
English, Kiswahili
Native language
Certification
Certified Data Enrty clerk
Interests
Computer programming
Blogging
Teaching and training
Reading
Accomplishments
Accomplishments
- Supervised team of 5 staff members.
- Achieved Better student's Data analysis by introducing Excel data analysis for manual repetitive tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Data Organization - Organized scores of over 80 students into online database for parents' immediate access.
- Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
- Curriculum Design - Designed, developed and implemented daily lessons for 150 students.
- Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on Physical Science tests from 25% average to 47% average.
- Lesson Implementation - Met all assigned learning goals through the implementation of group discussions and laboratory experiments.
- Resolved product issue through consumer testing.
- Designed a new workflow to improve overall query performance.
- Served as Lead Programmer on a society membership data using microsoft Access
Software
Interpersonal skills
Problem solving
Good planning
Good communication skills
Grate culture tolerance and intergration
Analytical mind
Patient
Team player
Reading, Debates, singing, programming
Reading, Debates, singing, programming
when am not working i will write a program just for a fun. I will take a book and read about a certain development language and then practice that. I may as well play music and start singing along. If i find a person who want to discuss or debate about a scientific or social phenomenon, i will engage enthusiastically.
Timeline
Cyber Manager
Self
06.2024 - Current
Google African Developer Training course-Google
05-2022
System security layers-African Development Bank
09-2021
Software Development Fundamentals-Afriacn Development Bank
08-2021
HTML5 Application Development
08-2021
Build a Full Website using Wordpress-coursera
05-2021
HTML5 and CSS3 Fundamentals-African Development bank
03-2021
Networking Fundamentals-African Development Bank
03-2021
Technical Support Fundamentals-Google
01-2021
Interactivity with JavaScript-coursera
12-2020
Introduction to HTML5-University of Michigan
12-2020
Getting Started with Python-University of Michigan
12-2020
System Administration and IT Infrastructure Services-google
12-2020
Inroduction to Web development-coursera
11-2020
Introduction to Data Analysis using Excel-RICE University
11-2020
HTML, CSS and Javascript for Web Developers
11-2020
Introduction to Git and GitHub-Google
11-2020
Introduction to Web Development-University of California
11-2020
Certified Data Enrty clerk
10-2018
Certified Information Communication Technologists Part II
05-2018
KASNEB at Murang’a University College
CICT Section 4
01.2018 - 05.2018
KASNEB at Murang’a University College
CICT Section 3
01.2017 - 05.2017
Certified Information Communication Technologists Part 1
11-2016
KASNEB at Murang’a University College
CICT Section 2
08.2016 - 05.2016
Programmer
Freelance
05.2016 - Current
KASNEB at Murang’a University College
CICT Section 1
11.2015 - 05.2016
Kenyatta University
Bachelor of Education (science) from PhysicsMathematicsAdministration and Economics
01.2014 - 05.2018
Teacher
Teacher Service Commission
10.2012 - Current
Teaching Assistant
St.Paul's Seminary
04.2012 - 10.2012
Kenya National Examination Council
Kenya Certificates of Secondary Education (KSCE) from Secondary Education
02.2004 - 05.2007
Kenya National Examination Council
Kenya Certificates of Primary Education (KCPE) from Primary Education
02.2004 - 05.2007
Kenyatta University
Bachelor of Science from Information Science
05.2001 - 05.2013
Kagumo Teachers College
Diploma in Teacher Education from Diploma in Teacher Education(Physics&Mathematics)
05.2001
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