Cyril Owambo

As an accomplished senior executive, I have a proven track record of leading high-performing teams and driving transformative growth for both established enterprises and innovative start-ups. With extensive expertise spanning strategic planning, operational optimization and impactful sales and marketing initiatives, I excel at identifying new opportunities, streamlining processes and delivering sustainable results. Throughout my career, I have constantly demonstrated the ability to navigate complex business environments, make data-driven decisions and foster cultures of collaboration and accountability which by leveraging my keen analytical skills, exceptional communication abilities and visionary leadership. I am positioned to make immediate and lasting impact for your organization and therefore welcome the opportunity to discuss my diverse executive experience and transformative mindset towards contribution, success and growth of your organization.

• Spearheaded a comprehensive operational transformation that improved productivity by 25% and reduced costs by 18% over 1 year - Prosperity Solutions Kenya, Advon Services LLC.
• Built and led a high performing operations team, fostering culture of continuous improvement and exceeding all key performance targets - Prosperity Solutions Kenya, Advon Services LLC.
• Restructured supply chain and logistics function, reducing lead times by 40% and improving on time delivery to 85% - Advon Services LLC.
• Launched a successful new product line that captured 30% market share within 8 months - Continental Money.
• Spearheaded company's entry into a new geographic market, establishing operations and securing over 5 million Kenya shillings in half year revenue - Continental Money.
• Implemented an account-based marketing approach resulting in 40% improvement in win rates for key strategic accounts - Continental Money.
• Reduced customer churn rate by 10% through productive account management, personalized engagement and timely issue resolution - Family Bank Limited.
• Transformed the customer support function, leading to a 30% decrease in non-response times and 40% increase in first call resolution - CITI Group Limited.
• Was part of the team that led the integration of two acquired businesses, delivering 10% year over improvement in operating margins within 10 months - Continental Money.
• Part of the negotiation team that managed complex joint venture agreements that delivered 35% year over combined revenue - Continental Money.

• Neil Swart, Project Manager, ADVON SERVICES (USA/SOMALIA) / REED INT LLC (USA), +27 65 835 5200
• Belinda Mghangha, Regional Manager Coast Province, Family Bank LTD, +254-722-734362
• Michael Muriuki, Business Partnerships Manager, Continental Money Transfer, +254-723-526203