CYRIL LESHAN
NAIROBI,KENYA
Summary
Talented individual with desire to make guests feel welcome. Energetic personality coupled with strong work ethics. Organized independent worker with strong time management skills. Dedicated waiter who learns tasks quickly and skilled at meeting needs of diverse clientele courteously by keeping calm and maintaining professionalism at all times. Ability to help customers make menu choices.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Waiter
THE NEW STANLEY HOTEL
Nairobi, KENYA
12.2022 - Current
- Managed table settings for optimal dining experience.
- Helped reduce waiting times by swiftly clearing tables after use.
- Maintained knowledge of menu items, leading to accurate order taking.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care increasing sales by 10 percent.
- Checked customer IDs to confirm age before selling age-restricted products.
- Memorized complete menu and offered guests knowledgeable suggestions, especially while dealing with wines of the month and best moving dishes on the season.
- Privileged to participate in food chain service during king and queen visit at state function.
- Privileged to serve presidents associates, ambassadors and delegates during various state functions.
COMMIS CHEF
KIMA HOTEL
Nairobi, KENYA
03.2021 - 05.2021
- Supported chef with meal preparation during busy periods for optimal service delivery.
- Assisted head chef with inventories, ensuring adequate stock levels at all times.
- Coordinated with chefs for menu planning to adhere to food safety regulations.
- Trained junior chefs to maintain consistency across menu offerings.
- Assisted chef in plating dishes beautifully for exceptional presentation.
- Assisted head chef during busy periods, ensuring smooth service flow.
Education
Certificate of Higher Education - CRAFT IN FOOD AND BEVERAGE SERVICE,PRODUCTION AND MANAGEMENT
NAIROBI TECHNICAL TRAINING INSTITUTE
PANGANI,NAIROBI 09.2019 - 12.2021
Kenya Certificate of Secondary Education - Secondary education
MUHURI MUCHIRI HIGH SCHOOL
Ruai, Nairobi Province 01.2015 - 12.2018
Skills
- Table preparation
- Customer service
- Food and beverage knowledge
- Time management
- Order taking
- Drink serving techniques
- Team coordination
- Positive attitude
- Upselling techniques
- Cocktail making
- Banqueting experience
- High-volume dining
- POS Systems
- Upbeat, outgoing and positive
- Spirits, wine and food service
Languages
English
Fluent
Swahili
Fluent
Affiliations
- Adventure
- Cooking
- Making new friends and sharing ideas
- Trying new recipes
- An athlete (running)
- Playing football
References
References available upon request.
Accomplishments
I was awarded as an employee of the month in recognition of an outstanding performance throughout the month of January 2024.
Certification
Employee of the month January
REFERENCES
Nairobi Technical Training Institute, lecturer,
Mrs. Everlyne Kilonzo
+254723343046
Senior Supervisor- Sarova Stanley,
Philip Maina-+254724797162
Banqueting Manager- Sarova Stanley Hotel
Samuel Kinyoro-+254724261260
Naftali,
Raya hotel,
+254722839033
Timeline
Waiter
THE NEW STANLEY HOTEL
12.2022 - Current
COMMIS CHEF
KIMA HOTEL
03.2021 - 05.2021
Certificate of Higher Education - CRAFT IN FOOD AND BEVERAGE SERVICE,PRODUCTION AND MANAGEMENT
NAIROBI TECHNICAL TRAINING INSTITUTE
09.2019 - 12.2021
Kenya Certificate of Secondary Education - Secondary education
MUHURI MUCHIRI HIGH SCHOOL
01.2015 - 12.2018
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