Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Volunteer

Cynthia Rotich

Customer Care Representative
NAIROBI,Nairobi

Summary

PERSONAL STATEMENT An International Relations and Security enthusiast in training and Human Resource intermediary, with significant knowledge in computer operations. Also, a passionate problem-solver, striving for a better understanding of resource acquisition and community development seeking an opportunity to enhance and build skillset. PERSONAL SKILLS Ability to work in environments with minimum supervision. Ability to work in collaborative environments. Effective communicator and can work well within multi-disciplined teams. Effective time management and problem-solving skills. Strong ability to learn new skills. Thorough and pay attention to detail. Ability to use initiative. Knowledge of computer operating systems, hardware, and software. Ability to work well with hands. Analytical thinking skills. Customer service skills.

Overview

1
1
year of professional experience
25
25
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Volunteer

Ensuring that all Community service activities were well planned for, resourced and executed to detail.

Korompoi Kajiado
06.2019 - 05.2020
  • Filling and processing of personal and official information of new teachers
  • Processing of study leave applications
  • Processing of Teacher's payroll
  • Processing of requests and requisitions made through Human Resource Landline.
  • Overall Teachers service experience at Human Resource Department
  • Processing of employee salaries
  • Preparation of essential administrative and staff documents
  • Official link between employees and employer work environment satisfaction, service and work delivery

Human Resource assistant

Teachers Service Commission, Upperhill Nairobi, Enroc Enterprises
02.2019 - 05.2019

Daily responsibilities were to ensure that teachers who seek employment were registered effectively into the system and all their required documentation is on file. Additionally, processing leave dates for teachers for various purposes.

Education

Degree -

Daystar University
Kenya
05.2020 - 05.2022

Associate of Arts - Human Resource

Kabarak University
Kenya
05.2016 - 05.2019

Kenya Certificate of Secondary Education -

Pangani Girls High School
Kenya
01.2012 - 04.2015

International Computer Drivers License International Peace Support Training Centre -

IAT Training Institute CBD, IPSTC
Kenya
01.2020 - 04.2020

Certificate in Peacekeeping and International Conflict Resolution Certificate in Preventing Violence Against Women and Promoting Gender Equality in Peacekeeping Certificate in Human Rights AFFILIATIONS AND LEADERSHIP -

Kabarak University
Kenya
05.2017 - 05.2023

Bachelor of Arts - International Relations And Affairs

Daystar University
Kenya
05.2016 - 05.2019

Bachelor of Arts - International Relations And Security Studies

Daystar University
Kenya
05.2020 - 11.2023

Bachelor of Arts - International Relations And Affairs

Daystar University
Kenya
05.2020 - 11.2023

Skills

Outstanding communication skills

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Accomplishments

  • Supervised team of 26 members.
  • Collaborated with team of 40 in the development of a Multipurpose Hall for deaf children in Kenya.
  • Achieved a child literacy campaign through effectively helping with the construction of a Library.
  • Achieved Community development by completing several community service activities with accuracy and efficiency.

Affiliations

  • Lions Club

Certification

International Computer Driving License - 2020-2020

Interests

Community Service

Cooking and Baking

Exploring

Adventure

Reading novels

Watching documentaries

Timeline

Bachelor of Arts - International Relations And Security Studies

Daystar University
05.2020 - 11.2023

Bachelor of Arts - International Relations And Affairs

Daystar University
05.2020 - 11.2023

Degree -

Daystar University
05.2020 - 05.2022

International Computer Drivers License International Peace Support Training Centre -

IAT Training Institute CBD, IPSTC
01.2020 - 04.2020

Korompoi Kajiado
06.2019 - 05.2020

Human Resource assistant

Teachers Service Commission, Upperhill Nairobi, Enroc Enterprises
02.2019 - 05.2019

Certificate in Peacekeeping and International Conflict Resolution Certificate in Preventing Violence Against Women and Promoting Gender Equality in Peacekeeping Certificate in Human Rights AFFILIATIONS AND LEADERSHIP -

Kabarak University
05.2017 - 05.2023

Associate of Arts - Human Resource

Kabarak University
05.2016 - 05.2019

Bachelor of Arts - International Relations And Affairs

Daystar University
05.2016 - 05.2019

Kenya Certificate of Secondary Education -

Pangani Girls High School
01.2012 - 04.2015

Volunteer

Cynthia RotichCustomer Care Representative