Cynthia Namachanja
Nairobi,Nairobi
Summary
Skilled at listening to customers, exceeding productivity targets and maintaining current knowledge of company offerings. Solves problems quickly to retain customers and delivers high level of service in every interaction.
Detail-oriented Transcriptionist offering 1-year background translating voice recordings, conversations or presentations to written form. Proficient in Express Scribe. Accurate and efficient professional well-versed in reviewing and editing drafts and translating legal abbreviation and jargon. In-depth knowledge of speech recognition technology coupled with familiarity of medical terminologies and diagnostic procedures.
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with a 2-year history of superior performance in remote environments.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
5
5
Languages
Work History
TYPIST
TRANSCRIPTION FOR EVERYONE
Nairobi
01.2022 - Current
- Organized and maintained precise confidential personnel files.
- Typed more than 30 legal briefs, reports and court petitions using correct legal format and design guidelines for documents.
- Checked completed work for proper spelling, grammar, punctuation and format.
EDITOR
TRANSCRIB.IO
Nairobi
10.2021 - Current
- Managed confidential projects by converting, editing and proofreading transcripts through implementation of grammatical skills, meticulousness and effective time management.
- Increased transcript accuracy by 30%.
FREELANCE WRITER
WRITERS LABS
08.2021 - Current
- Complete academic assignments within estimated deadlines, using APA, MLA, Chicago/Turabian and Harvard formats.
- Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content.
- Consulted with customers to understand project requirements and purpose.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
- Provided writing support for various projects and departments.
FINANCIAL ADVISOR
BRITAM
Nairobi
01.2020 - 10.2021
- Acquired clients for purchase of financial products through direct mailings, cold calling, online advertising, social media networking and scheduling appointments
- Created business plans and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes.
- Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
INTERN
MINISTRY OF FOREIGN AFFAIRS
Nairobi
05.2019 - 11.2019
- Interacted with Ambassadors and high-level government officials under the Foreign Service Academy department.
- Prepared a three-month Induction Programme of Newly Appointed Ambassadors and Consul Generals gaining a comprehensive overview of the Ministry’s core business.
- Performed office administrative duties such as preparation of reports, memos, notes verbales, official letters and meeting minutes.
LIAISON PROTOCOL OFFICER
UNDP, WORLD
Nairobi
11.2016 - 11.2016
- Coordinated the ushering of over 45 International delegates in preparation for the Sustainable Blue Economy Conference held in Nairobi
Education
Bachelor of Arts - International Relations and Japanese
UNITED STATES INTERNATIONAL UNIVERSITY - AFRICA
Nairobi, Kenya 05.2014 - 09.2019
High School Diploma -
Rosslyn Academy
Nairobi, Kenya 05.2010 - 05.2013
High School Diploma -
American School of Brasilia
Brasilia, Brazil 09.2006 - 05.2010
Skills
Strong people orientation
undefinedWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb
Timeline
TYPIST
TRANSCRIPTION FOR EVERYONE
01.2022 - Current
EDITOR
TRANSCRIB.IO
10.2021 - Current
FREELANCE WRITER
WRITERS LABS
08.2021 - Current
FINANCIAL ADVISOR
BRITAM
01.2020 - 10.2021
INTERN
MINISTRY OF FOREIGN AFFAIRS
05.2019 - 11.2019
LIAISON PROTOCOL OFFICER
UNDP, WORLD
11.2016 - 11.2016
Bachelor of Arts - International Relations and Japanese
UNITED STATES INTERNATIONAL UNIVERSITY - AFRICA
05.2014 - 09.2019
High School Diploma -
Rosslyn Academy
05.2010 - 05.2013
High School Diploma -
American School of Brasilia
09.2006 - 05.2010
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