Cynthia Muriuki

Key Achievements:

• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Supported executive leadership across East Africa in a highly regulated environment, ensuring operational continuity, compliance, and strategic alignment.
• Coordinated high-level engagements with banks, regulators, development partners, and international stakeholders.
• Played a central role in organizational restructuring and transition to a new operational model, ensuring structured implementation and stakeholder coordination.

Responsibilities:

• Provide comprehensive office management and administrative support to the CEO, including scheduling, correspondence, travel logistics, and confidential documentation.
• Coordinate meetings, workshops, leadership forums, and external stakeholder engagements, preparing agendas, briefing notes, and action trackers.
• Prepare executive summaries, reports, and briefing materials to support informed decision-making.
• Support budget preparation, financial tracking, and expenditure monitoring in line with internal policies and governance frameworks.
• Maintain accurate administrative, financial, and project records, ensuring audit readiness and compliance.
• Liaise with internal departments and external partners to ensure timely follow-up on operational and strategic actions.
• Handle sensitive and confidential information with a high degree of discretion and integrity.
• Support project coordination across multiple workstreams, tracking timelines, deliverables, and risks.

Key Achievements:

• Served as the primary liaison between management, employees, and client organizations, ensuring effective coordination and issue resolution.
• Managed operational records, contracts, attendance, and compliance documentation.
• Supported performance management processes and prepared operational reports for decision-making.
• Ensured compliance with labour laws, company policies, and client standards.
• Handled sensitive employee and client information with confidentiality and professionalism.

Key Achievements:

• Served as the primary liaison between management, employees, and client organisations, ensuring effective coordination and issue resolution.
• Managed operational records, contracts, attendance, and compliance documentation.
• Supported performance management processes and prepared operational reports for decision-making.
• Ensured compliance with labour laws, company policies, and client standards.
• Handled sensitive employee and client information with confidentiality and professionalism.