Cynthia Grace Murungari Wanjiku
Nairobi Municipality
Summary
Results-driven professional with a strong focus on strategy development and implementation to enhance organizational productivity and growth. Proven ability to thrive in dynamic environments, delivering measurable impacts in corporate settings. Seeking a challenging role as a Protocol Officer to leverage existing skills and drive personal and professional advancement.
Overview
6
6
years of professional experience
Work History
Protocol Officer
Ministry of Foreign Affairs
Nairobi
01.2024 - 01.2025
- Planning and coordinating events and meetings for state visits.
- Conducting training for cadets preparing for postings.
- Researching and writing letters to various directorates within the Ministry.
- Handling protocol responsibilities during state visits.
- Coordinated logistics and travel arrangements for visiting delegations.
- Assisted in drafting speeches and statements for diplomatic events.
- Facilitated communication between different government agencies for smooth operations.
- Foreign Service Academy Directorate
- Successfully organized and executed over 10 state visits with no logistical issues.
- Developed a training module for cadets that increased their preparedness for postings by 20%.
- Received commendations from senior officials for outstanding performance in protocol duties.
Direct Sales Representative
K-Unity Savings and Credit Co-operative Society Limited
01.2023 - 01.2024
- Promoted and sold financial products and services to clients.
- Met sales targets and contributed to the organization's financial growth.
- Established and maintained strong client relationships.
- Educated clients on product benefits.
- Collected deposits from clients.
- Developed marketing strategies to attract new clients.
- Organized financial literacy workshops for community members.
- Analyzed market trends to adjust sales strategies accordingly.
- Recruited over 100 new members to the Sacco, surpassing quarterly targets by 15%.
- Increased deposits by 25% within a year through effective sales and customer service strategies.
- Implemented a customer feedback system that improved service delivery and client satisfaction.
Internship Trainer
Africa and AU Directorate
Nairobi
01.2023 - 12.2023
- Updated briefs on various countries and prepared official letters.
- Attended inter-ministerial meetings for inbound state visits.
- Dispatched official communications to different directorates.
- Researched contemporary trends within countries.
- Assisted in organizing diplomatic events and conferences.
- Monitored and reported on political and economic developments in African countries.
- Supported the drafting of policy briefs and reports.
- Attachment, Foreign Affairs
- Contributed to the successful organization of three major diplomatic events.
- Developed a comprehensive database of African countries' political and economic profiles.
- Recognized for thorough research and accurate reporting by senior diplomats.
Procurement Intern
Goldsun Ventures
01.2020 - 12.2020
- Assisted in organizing exhibitions and promoting marketing activities.
- Ensured timely product delivery to customers.
- Developed catalogues and managed stock.
- Provided leadership and ideologies for task completion.
- Assisted in supplier evaluation and selection processes.
- Conducted market research to identify new procurement opportunities.
- Maintained accurate procurement records and documentation.
- Improved customer satisfaction by 30% in five months.
- Proposed and implemented a cost improvement system, resulting in significant savings.
- Enhanced inventory management processes, reducing stockouts by 25%.
Volunteer
Thika Level 5 Hospital
01.2019 - 12.2019
- Developed skills in customer service and teamwork.
- Motivated colleagues and demonstrated initiative.
- Organized and participated in outreach activities.
- Assisted in serving patient needs.
- Coordinated volunteer schedules and activities.
- Supported healthcare staff in administrative tasks.
- Participated in community health education programs.
- Improved the efficiency of outreach activities, reaching 15% more community members.
- Received positive feedback from patients and staff for excellent service.
- Played a key role in organizing successful health fairs and community events.
Education
Bachelor of Arts - International Relations and Diplomacy
Riara University
01.2023
Diploma - Procurement and Supply Chain Management
Catholic University
01.2020
Kenya Certificate of Secondary Education -
Bristar Girls High School
01.2017
Skills
- Diplomatic and Cultural Awareness
- Interpersonal skills
- Composure under pressure
- Problem Solving
- Event planning and coordination
- Effective communication and listening skills
- Tech Savvy
- Team collaboration
- Diplomatic etiquette
- Negotiation
- Relationship building
- Training and Development
- Marketing
- Administration work
- Effective Communication and Listening
- Relationship Building
- Promoting Interest
- Supply Planning
References
- Amb. Paul K. Ndung'u, Ag. Director General, Foreign Service Academy, Ndungupk2000@yahoo.com, +254 723 306 664
- Amb. George M. Orina, Director, Africa & AU Directorate, George.orina1@gmail.com, +254 702 440 423
- Eva Mbogo, Operations Manager, K-Unity Sacco LTD, embogo@k-unity.co.ke, +254 715 612 660
Languages
German
Intermediate (B1)
B1
Timeline
Protocol Officer
Ministry of Foreign Affairs
01.2024 - 01.2025
Direct Sales Representative
K-Unity Savings and Credit Co-operative Society Limited
01.2023 - 01.2024
Internship Trainer
Africa and AU Directorate
01.2023 - 12.2023
Procurement Intern
Goldsun Ventures
01.2020 - 12.2020
Volunteer
Thika Level 5 Hospital
01.2019 - 12.2019
Bachelor of Arts - International Relations and Diplomacy
Riara University
Diploma - Procurement and Supply Chain Management
Catholic University
Kenya Certificate of Secondary Education -
Bristar Girls High School