Cynthia Gathungu

• Implemented, Interpret and enforce departmental policies and procedures and managed budgets to support academic programs.
• Developed competency-based exam policies to integrate new trends and processes for organizational improvements.
• Supervising and managing the examinations team, developing the departmental workplans, overseeing hiring and training of new team members.
• Scheduled and coordinated training activities for exam stakeholders to drive mission and values of the exams department and institution at large.
• Evaluated exam related activities and monitored their compliance with University and Government regulations.
• Coordinated successful graduation for the Business school between 2018 - 2023.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

• Demonstrated strong organizational and time management skills while managing annual exams calendar for the Business Scool, of approximately 50 examinations every quarter across 8 different masters programs.
• Spearheaded a successful transition to deliver online examination in July 2020 – November 2020.
• Developed strategies for improving efficiency and accuracy in monitoring exams schedules and processes
• Uphold commitment to academic excellence and foster atmosphere of integrity in examinations processes

• Responsible for designing the delivery of the 2 years master's program and coordinating every aspect of the program successfully for 4 cohorts between 2015 - 2017.
• Coordinated 2 stakeholder engagement to support curriculum development of the Masters in Public Policy Program.
• Planning travel logistics for international faculty and annual international trips for master's students to New York University – Wagner School of Public Policy.
• Devised creative ways to boost the program's exposure. Organized public lecture and open class for the Masters program and invited appropriate guests and speakers.
• Carried out program evaluation and provided post semester feedback analysis sessions to gain insights on areas for curriculum and program review and improvement.
• Delivered top-notch administrative support to program participants, local and international faculty and the university Council promoting excellence in program delivery.

providing advisory roles to the Branch Manager on branch performance and management.

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Conducted market surveys and carried out market intelligence projects to keep the institution at per with changing academic needs and requirements.
• Mentor high school graduates and guided them through course selection and career guidance
• Analyzing branch performance and advising in planning the branch outlook in terms of forecasting enrollment of students ensuring that every branch was breaking even in its operations