Cosmas Mutuku

Responsibilities;

• Researching , planning and implementing new target market initiatives
• Developing and maintaining client relationships and Business partnerships
• Planning and preparing presentations to clients and internal executives
• Obtaining better brand recognition and financial growth
• Business case generation

Key Achievements;

• Increased sales revenue by developing and implementing strategic sales plans for technical products.
• Prospected new customers to generate sales leads and increased revenue from existing clients.
• Negotiated profitable contracts with key stakeholders, securing long-term business agreements.
• Built strong customer relationships through consistent communication and understanding of client needs.

Responsible for Network Rollout (NRO) Site Build services Sales in Customer Unit Southern and East Africa Region (Kenya, Uganda, Tanzania, Ethiopia, Djibouti, Rwanda, South Africa, Zambia, Zimbabwe, Mozambique, Malawi, Swaziland & Lesotho).

The service areas include;

Radio Network Installation, Microwave/Transport Network Installation, Fiber Network Installation, Civil Works Site Build, Energy Solutions Installation, Core Site & Datacenter Build Services.

Key Achievements;

• Exceeded targets consistently through close collaboration with the sales teams on account strategy development and execution.
• Managed a high-performing sales support team, providing guidance, mentorship and performance evaluations to drive success.
• Successful management of a CRM system that improved data accuracy, reporting capabilities and overall efficiency within the department.
• Championed the adoption of new Automation tools within the department to streamline services costing and scoping to enhance overall productivity.

Responsible for Networks Site Solutions Technical Sales and Business drive across Customer Unit South and East Africa (CU SEA).

Key Accomplishments;

• Spearheaded the migration of Customer legacy Site Energy systems to modernized solutions, reducing operational expenses while increasing overall availability and better performance management.
• Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
• Organized product demonstrations and trial installations of solutions to promote products.
• Formed strong bonds with customers' on-site technical staff to foster trust and retain business relationships.

Responsible for Networks Site Energy Solutions Management and Business drive across Market Area Middle East & Africa (MMEA).

Key Responsibilities:

• Key driver in developing and defining Ericsson Site Energy Solutions Regional Product Portfolio
• Supporting Key Accounts and Customer Units in positioning Ericsson Energy Product Portfolio to create business winning Technical Solution proposals towards customers.
• Working closely with Ericsson Global Partners to develop customized Energy Products and Solutions to complement internal portfolio

Key Achievement;

I largely contributed towards growing Market Area Middle East & Africa Energy Site Solutions Portfolio Sales by 15% to 18 % year on year during my tenure. This translated to Net sales of over 300 million SEK (28M USD+).

Key Driver for Radio Access & Core Networks Site Solution Business Area sales within Region Sub-Sahara Africa.

Driving short and long-term profitable business working closely with Pre-Sales and commercial management teams to translate customer needs and requests into detailed business winning proposals/offerings. `

Responsible for analyzing, designing and developing commercially viable end-to-end technical solutions for customers based on their specifications and business needs.

Engineer working within 'Implementation and Field Services Unit' providing Ericsson’s Network Rollout, expansion and swap out projects with technical, financial and process expertise. I focused on HUB Eastern Africa (Kenya, Rwanda, Uganda, Congo B, DRC, Tanzania, Burundi, Zambia, and Malawi).

Key Responsibilities included:

• Supporting Ericsson’s Field Service Operations project setup, delivery and closure across Market Unit Sub-Sahara Africa
• Publication of technical, specification documentation and guidance on the Ericsson Extranet for adoption of best practice.
• Providing country and customer specific input to Pre-Sales Teams for preparation of tender and contract documents for response to RFP/Qs.
• Specialist for Renewable Energy and Commercial Power engineering solutions for projects.
• Interface with material suppliers confirming standards met and technical documentation submitted. In particular: electrical systems, earthing, lighting, air conditioning, DC power, rectifiers, inverters, shelters, generators and solar systems.
• Key point of contact for site commercial power solutions.

Key Customers

La Cell (Burundi), MTN (Congo Brazzaville), Azur/Bintel (Congo B)

Rural Netco Tanzania, Airtel Tanzania, Airtel Kenya, Etisalat Benin, MTN Nigeria, Airtel Nigeria etc.

Responsible for Energy Solution delivery scope for the Orange/Telkom Kenya Mobile Network Rollout Project in Kenya.

Key Achievements;

• Timely Secured wayleave permits to facilitate grid connection to site leading to significant savings on generator runtime related costs.
• Collaborated with sourcing to negotiated favorable contract terms with vendors to secure optimal pricing arrangements for energy solutions products on behalf of the client.
• Managed subcontractors throughout project lifecycles, ensuring timely completion of tasks aligned with project objectives and budgets.

Responsible for UN OCHA South Sudan General facilities Maintenance. Scope included Energy systems, Heating Ventilation & Air conditioning Systems and Communication infrastructure .

Key Accomplishments;

• Reduced downtime through implementation of strong maintenance plans.
• Trained junior engineers on best practices in operations and maintenance management, fostering a culture of knowledge sharing within the team.
• Successfully managed budgets and allocated resources to maximize productivity.

Responsible for Power Solution Products Assembly Line Supervision, Inventory Management and reporting to Production Manager.

• Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
• Supervising the assembly of components into switch boards and control panels.
• commissioning of Assembled Products and Solutions.
• Compiling and submission of reports.