Cornelia Aloo Amunga
Summary
Results-driven professional with experience in human resources and customer relationship management. Skilled in data entry and maintaining accurate employee records, contributing to streamlined HR processes and improved workplace culture.
Overview
1
1
year of professional experience
Work History
Human Resources Intern
a) Kenya Utalii College
Nairobi
10.2025 - 12.2025
- Assisted in recruiting processes by screening resumes and scheduling interviews.
- Supported onboarding initiatives by preparing new hire documentation and orientation materials.
- Maintained employee records in the HR management system for accurate data tracking.
- Coordinated training sessions by organizing logistics and materials for staff development.
- Facilitated communication between employees and management regarding HR policies and procedures.
- Participated in employee engagement activities to promote a positive workplace culture.
- Conducted research on HR best practices to support policy development initiatives.
- Organized and stored employment forms and information.
- Organized and maintained personnel records in a secure database.
- Helped with recruitment by posting job openings, screening resumes and scheduling interviews.
- Created job descriptions for new roles within the organization.
- Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
- Participated in staff meetings to discuss company policies and procedures related to human resources management.
- Prepared onboarding documents for new hires, such as contracts and employee handbooks.
- Compiled reports on employee performance evaluations, attendance records, and training programs.
- Analyzed internal feedback surveys from employees about their workplace experience.
- Coordinated activities for onboarding new hires such as orientation sessions and tours of the facility.
- Provided administrative support to HR team members including tracking of vacation days and other employee benefits.
- Provided administrative support to the Human Resources department including filing, data entry and record keeping.
- Conducted new employee orientations and onboarding processes.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Scheduled or conducted new employee orientations.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Interpreted and explained human resources policies, procedures or regulations.
- Performed Ad Hoc activities.
- Assisted in performance and appraisal documentation.
- Handled interns and attachment students’ records.
- Wrote recommendation letters for students who had completed their own attachment at the institution.
- Helped manage employee benefits enrollment by providing information and assistance to staff members.
Credit Intern
b) NATION DT SACCO
Nairobi
02.2025 - 03.2025
- Maintained accurate records of client interactions and credit assessments.
- Participated in training sessions on credit policies and procedures.
- Conducted research on industry regulations concerning credit decisions.
- Managed customer accounts and monitored delinquency trends.
- Performed data entry into the company's database system.
- Collaborated with other teams in order to resolve any client disputes or complaints in a timely manner.
- Requested financial documents from customers.
- Assessed customer credit files regularly to review receivables.
- Collected and organized loan documents before submission to underwriting.
- Maintained proper telephone etiquette and confidentiality.
- Performed Ad Hoc activities.
- Data clean-up.
- Data entry.
Education
A) Diploma in Project Management
The Cooperative University of Kenya
Kenya-Nairobi12-2025
B) Kenya Certificate of Secondary Education
Eregi Girls High School
Kenya 11-2022
Skills
- Project management
- Project Inception Phase
- Monitoring and Evaluation
- Employee onboarding
- Human resources support
- Data entry
- Record keeping
- Customer relationship management
- Onboarding processes
- Document management
- Visitor assistance
- Administrative support
- HR policies compliance
- Reception management
- Employee relations
- File management
- Leadership development
- Team building
Timeline
Human Resources Intern
a) Kenya Utalii College
10.2025 - 12.2025
Credit Intern
b) NATION DT SACCO
02.2025 - 03.2025
A) Diploma in Project Management
The Cooperative University of Kenya
B) Kenya Certificate of Secondary Education
Eregi Girls High School