Collins Emmanuel Anzigale

• Promoted collaboration within the team environment by providing constructive feedback on others'' performance during group meetings.
• Maximized sales opportunities by organizing engaging product presentations for prospective clients.
• Reinforced long-term client loyalty by regularly checking in on customers'' needs even after initial sale completion.
• Directed sales support staff in administrative tasks to help sales reps close deals.
• Recorded accurate and efficient records in customer database.
• Expanded client base through effective networking at industry events and trade shows
• Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased client retention rates
• Target and prospect potential customers,delivering compelling business propositions that resonate with their needs and objectives
• Efficiently managed customer complaints, providing timely resolutions and ensuring high levels of satisfaction

• Assisted in the evaluation of vendor proposals by conducting thorough research before making recommendations.
• Organized company events and meetings, promoting team cohesion and positive workplace culture.
• Executed record filing system to improve document organization and management.
• Managed and properly accounted for petty cash issued to facilitate general office activities.
• Managed office supply inventory, placing orders as necessary to maintain optimal stock levels at all times.
• Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Interceded between employees during arguments and diffused tense situations.
• Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
• Edited documents to improve accuracy of language, flow and readability
• Applied advanced administrative and analytical skills in overseeing day to day operational activities
• Managed and properly accounted for petty cash issued to facilitate general office activities
• Answered multi-line phone system, routing calls,delivering messages to staff and greeting visitors.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Managed filing system, entered data and completed other clerical tasks

• Coordinated research projects to achieve overall team efficiency.
• Organised interviews to gather focus group data.
• Took part in production of collaborative research reports and publications.
• Advocated for strategies to prevent spread of harmful substances through air and water. I managed
• Created reports on environmental and occupational health improvement strategies in the project Latrine census in kilifi county.
• Enforced occupational safety and worker protection standards across different villages

Ensured the good conduct of elections in the polling station or tallying center as assigned by the Returning Officer

Conducted training on the polling station, counting and tallying process for the clerks enabling efficiency in team work

Publicized register of voters verification/ inspection activities

Diffused challenging situations using conflict management techniques.

Developing BVR KIT movement schedule for the ward in the area of jurisdiction while supervising the clerks in the exercise so as to minimize errors

• Maintaining quality standards to preserve the integrity of data and findings.
• Analyze data using various statistical methods
• Write reports to summarize data and the implications of the results
• Conducted research and analysis on Gender Based Violence (GBV) in various communities and counties in Kenya, collaborated by National Gender & Equality Commission (NGEC)
• Preparing detailed reports playing out various scenarios for research purposes including in the assisting of collected data/