COLLINS OUMA
INFORMATION SYSTEM SUPPORT
Siaya
Summary
Dynamic Sales Manager with a proven track record at Shalom Beauty & Cosmetics, driving revenue growth through strategic planning and client relationship management. Expert in market research and performance management, I fostered loyalty and retention, enhancing team efficiency and achieving quarterly targets. Passionate about developing talent and delivering exceptional customer service.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
15
15
years of professional experience
Work History
SALES MANAGER
SHALOM BEAUTY & COSMETICS
08.2019 - Current
- Led sales team to exceed quarterly targets through strategic planning and execution.
- Developed training programs to enhance product knowledge and sales techniques among staff.
- Analyzed market trends to identify new opportunities and adjust sales strategies accordingly.
- Fostered relationships with key clients, enhancing customer loyalty and retention rates.
- Conducted performance evaluations, providing feedback and guidance to improve team efficiency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
Teacher
TESTIMONY GRAMMAR ACADEMY
01.2017 - 08.2019
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented assessment strategies to evaluate student progress effectively.
- Fostered an inclusive classroom environment promoting diverse learning styles.
- Collaborated with colleagues to enhance instructional strategies and share best practices.
- Analyzed student performance data to drive curriculum adjustments and instructional improvements.
- Coordinated extracurricular activities to support student engagement and community involvement.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Teacher
SIRINDE SECONDARY SCHOOL
01.2013 - 11.2014
- Increased parental involvement in students' education by organizing regular communication and events.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Pioneered sustainability project that educated students on environmental issues and solutions.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
- Utilized data-driven instruction to tailor lessons for improved academic performance.
- Guided students through college application process, increasing number of students accepted into their first-choice institutions.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
Teacher
DIBUORO SECONDARY SCHOOL
01.2011 - 09.2012
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Enhanced literacy skills with targeted reading programs.
Education
Associate of Arts - INFORMATION SYSTEM SUPPOPRT
NAIROBI AVIATION COLLEGE
KISUMU 04.2001 -
GED -
NYAMBARE SECONDARY SCHOOL
Siaya, District, Kenya 04.2001 -
Skills
Sales planning
Client relationship management
Sales reporting
Staff management
Sales tracking
Sales operation
Business planning
Market research
New business development
Relationship building
Performance management
Account management
Strategic planning
Order management
Revenue forecasting
Motivational skills
Sales operations
Sales expertise
Verbal and written communication
Timeline
SALES MANAGER
SHALOM BEAUTY & COSMETICS
08.2019 - Current
Teacher
TESTIMONY GRAMMAR ACADEMY
01.2017 - 08.2019
Teacher
SIRINDE SECONDARY SCHOOL
01.2013 - 11.2014
Teacher
DIBUORO SECONDARY SCHOOL
01.2011 - 09.2012
Associate of Arts - INFORMATION SYSTEM SUPPOPRT
NAIROBI AVIATION COLLEGE
04.2001 -
GED -
NYAMBARE SECONDARY SCHOOL
04.2001 -