Summary
Overview
Work History
Education
Skills
References
Timeline
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Collins Okoth

Collins Okoth

Front Office Receptionist
Nairobi

Summary

I am a people, service, and structure individual currently working in the front office – working for Padel Kenya – Westlands, where I perform daily reception, client support, bookings, and admin coordination within a high-energy sports environment.
I thrive in front-line roles where energy, attention to detail, and a calm approach make a real difference.
I’m also pursuing a degree in Hospitality and Institutional Management, which complements my work and fuels my long-term vision of building a career in hospitality leadership.
My background includes experience in stores and procurement at a five-star resort, complemented by my current front office role at a busy sports club — together giving me a well-rounded operational perspective and a grounded understanding of both back-end systems and front-line service. It’s been a valuable way to see how processes flow from procurement to delivery, and ultimately to the client.
My long-term goal is to grow in the hospitality field and eventually take on leadership roles where I can make an even bigger impact

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

Front Office Administrator

Padel Kenya Westlands
Nairobi
12.2024 - Current
  • Manage front desk operations and ensure a welcoming environment for clients.
  • Assist clients with inquiries and provided information about services offered.
  • Support administrative tasks including data entry and document preparation.
  • Provide administrative support to executive team including typing memos, reports, correspondence and other documents as requested.

Procurement and stores Officer

The Majlis Manda Island Resort, Lamu.
Lamu
10.2022 - 12.2024
  • Managed inventory levels and ensured timely stock replenishment.
  • Coordinated receiving and inspection of incoming merchandise shipments.
  • Operated inventory management systems to track product availability.
  • Supported management by providing relevant reports on a weekly basis including stock levels, usage trends and variances incurred by various departments .
  • Conducted weekly cycle counts of stock items to verify accuracy of inventory records.

Education

Bachelor of Science - Hospitality And Institutional Management

Masinde Muliro University of Science And Technology
Kakamega, kenya
09.2019 - 07.2025

St Marys School, Yala
Yala, Kenya

Skills

  • Microsoft excel, Micros materials control & Outlook
  • Procurement & sourcing
  • Inventory & records management
  • Hospitality operations
  • Customer service & support
  • Supplier relations

References

References available upon request.

Timeline

Front Office Administrator

Padel Kenya Westlands
12.2024 - Current

Procurement and stores Officer

The Majlis Manda Island Resort, Lamu.
10.2022 - 12.2024

Bachelor of Science - Hospitality And Institutional Management

Masinde Muliro University of Science And Technology
09.2019 - 07.2025

St Marys School, Yala
Collins OkothFront Office Receptionist