COLLINS ODHIAMBO OTIENO
Nairobi
Summary
As an experienced Room Steward, I bring a proactive approach to maintaining cleanliness and comfort in guest accommodations. My background in hospitality has instilled in me a strong work ethic and an understanding of the significance of a well-maintained room in shaping the guest experience. I take pride in my ability to respond quickly and efficiently to guests' needs while adhering to stringent cleaning protocols. My involvement in various housekeeping roles has honed my organizational skills and my attention to detail, ensuring a consistently high-quality service that exceeds expectations and promotes guest loyalty.
Overview
7
7
years of professional experience
Work History
Guestroom Attendant
Hyatt Place and House Nairobi Westlands
11.2024 - Current
- Cleaning and tidying guest rooms and all public areas
- Vacuuming, dusting, and sweeping floors and public areas
- Sanitizing and disinfecting surfaces
- Replacing towels, toiletries, and other guest amenities.
Guestroom Attendant
Four Points by Sheraton Nairobi Airport
10.2018 - 11.2024
- Cleaning guest rooms, bathrooms, and public areas.
- Dusting, vacuuming, mopping, and polishing furniture and surfaces.
- Sanitizing bathrooms and other high-touch areas.
- Responding to guest inquiries and requests in a friendly and helpful manner
- Reporting any maintenance issues or damage to the appropriate personnel
Education
Bachelor of science - Eco tourism and Hospitality Management
Egerton University
12.2017
Kenya Certificate of Secondary Education - undefined
Sawagongo High School
12.2011
Skills
- Cleaning and Sanitization
- Team Collaboration
- Communication Skills
- Time Management
- Attention to Detail
- Problem Solving
- Health and Safety Compliance
- Eco-Friendly Practices
- Housekeeping knowledge
LANGUAGES
English
Swahili
References
Preston Gitonga
Fourpoints By Sheraton Nairobi Airport, NAIROBI
+254740031183, hk@fpourpointsnairobiairport.co.ke
Everlyne Atayi
Fourpoints By Sheraton Nairobi Airport, NAIROBI
+254721941064, atayieverlyne@gmail.com
Hobbies and Interests
Traveling, Volunteering, Cleaning
Timeline
Guestroom Attendant
Hyatt Place and House Nairobi Westlands
11.2024 - Current
Guestroom Attendant
Four Points by Sheraton Nairobi Airport
10.2018 - 11.2024
Kenya Certificate of Secondary Education - undefined
Sawagongo High School
Bachelor of science - Eco tourism and Hospitality Management
Egerton University
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