Summary
Overview
Work History
Education
Skills
Cell Phone
Language
Personal Information
References
Travelling , reading ,driving
Timeline
Generic
CLINTON CDERA

CLINTON CDERA

ACCOUNT DEVELOPER
Kisumu,17

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Account Developer

CCBA KENYA
05.2018 - Current
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Solved customer challenges by offering relevant products and services.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.

Operations Assistant

Jackie’s designs
1 2015 - 1 2016
  • Provided administrative support with accurate document preparation and data entry.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Processed customer orders and invoices to support timely fulfillment and delivery.
  • Assisted with facility scheduling and customer service.
  • Assisted operations manager with planning of routine operations and special projects.

Education

Bachelor of Business Management (Purchasing and supplies option) - Purchasing, Procurement, And Contracts Management

Rongo University
Rongo, Homa Bay District
04.2001 -

Kenya Certificate of Secondary Education (KCSE) - Basic Education

Chulaimbo Boys High School
Kisumu, Kenya
11.2013

Kenya Certificate of Primary Education (KCPE) -

St. Mary’s Primary, Eldoret, Kenya
Eldoret, Uasin Gishu, Kenya
11.2009

Skills

  • Upselling strategies
  • Data Interpretation
  • CRM software proficiency
  • Cross-selling techniques
  • Objection handling
  • Performance Tracking
  • Territory Management
  • Teamwork and Collaboration
  • Problem-solving abilities
  • Multitasking
  • Excellent Communication
  • Effective Communication

Cell Phone

0710416705

Language

ENGLISH, KISWAHILI

Personal Information

  • Date of Birth: 10/06/96
  • Gender: MALE
  • Nationality: KENYAN
  • Marital Status: SINGLE

References

  • Mr. Clay Onyango Ogwang, Area sales Manager: Kisumu-Luanda sales district, Equator Bottlers Kisumu, 0722658453
  • Mrs. Jacklyn oyando, Director – Jackie’s Designs, 0729044292
  • Mr. Jared Anyago, Lecturer- Rongo University., 0716534283
  • Ms. Jacklyn ogayo, Team leader Luanda, 0726796326
  • Helen Ayoo, Owner 360 cyber café, 0701448656

Travelling , reading ,driving

Driving, traveling, and reading are three diverse yet interconnected aspects of life .
  - Driving is a skill that provides individuals with independence and mobility. It allows people to commute to work, run errands, visit friends and family, and explore advanced automotive technologies, driving has become safer and more comfortable. Features like adaptive cruise control, lane-keeping assistance, and automatic emergency braking enhance both the safety and convenience of driving.
  - However, driving also comes with responsibilities. It's crucial for drivers to prioritize safety by obeying traffic laws, avoiding distractions such as texting or talking on the phone, and staying vigilant on the road.
  - For many people, driving is not just a means of transportation but also a source of enjoyment. Some find relaxation in long drives through scenic routes, while others appreciate the thrill of navigating challenging roads.

Traveling opens up a world of experiences, allowing individuals to immerse themselves in different cultures, cuisines, landscapes, and lifestyles. Whether it's exploring a bustling city, relaxing on a tropical beach, or hiking through rugged mountains, travel offers something for everyone.
  - Traveling can broaden horizons, foster personal growth, and create lasting memories. It encourages individuals to step out of their comfort zones, embrace new perspectives, and connect with people from diverse backgrounds.
  - While traveling can be exciting, it also requires careful planning and preparation. From booking accommodations and transportation to researching destinations and budgeting expenses, effective planning can enhance the overall travel experience.
  - Sustainable travel practices are increasingly important in today's world, as they help minimize the environmental impact of tourism. This includes choosing eco-friendly accommodations, supporting local businesses, and minimizing waste while traveling.


  - Reading is a gateway to knowledge, imagination, and empathy. Whether it's fiction, non-fiction, poetry, or articles, reading exposes individuals to new ideas, perspectives, and experiences.
  - Books have the power to transport readers to different worlds, both real and imagined. They can inspire, educate, entertain, and challenge readers, stimulating intellectual curiosity and emotional resonance.
  - In today's digital age, reading has evolved beyond traditional print books. E-books, audiobooks, and online articles offer convenient and accessible ways to consume written content, catering to diverse preferences and lifestyles.
  - Cultivating a habit of reading can have numerous benefits, including improved cognitive function, enhanced vocabulary, reduced stress, and increased empathy. It's a lifelong pursuit that offers endless opportunities for learning and personal growth.

Combining driving, traveling, and reading can enrich life in countless ways. Whether it's embarking on a road trip to explore new destinations or diving into a captivating book during a long journey, these activities complement each other to create memorable experiences and meaningful connections.

Timeline

Account Developer

CCBA KENYA
05.2018 - Current

Bachelor of Business Management (Purchasing and supplies option) - Purchasing, Procurement, And Contracts Management

Rongo University
04.2001 -

Operations Assistant

Jackie’s designs
1 2015 - 1 2016

Kenya Certificate of Secondary Education (KCSE) - Basic Education

Chulaimbo Boys High School

Kenya Certificate of Primary Education (KCPE) -

St. Mary’s Primary, Eldoret, Kenya
CLINTON CDERAACCOUNT DEVELOPER