CLIFFORD M. OMUYOMA
Systems Engineer
Nairobi,Kenya
Summary
Dynamic Business and Information Technology Professional primarily responsible for overseeing both the technical and managerial aspects of an organization’s IT department. I can be employed by any type of organization, provided that the organization has an IT department. Experienced Systems Administrator with 6 years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills and the ability to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of the Software Development Life Cycle.
Overview
1
1
Certification
10
10
years of post-secondary education
7
7
years of professional experience
Work History
IT SYSTEMS ADMINISTRATOR aND APPLE ENGINEER
ELITE DIGITAL SOLUTIONS
Nairobi, Kenya
09.2015 - Current
- Configure and support of Apple devices in an enterprise environment.
- Setup security policies for users, password and identity Management.
- Customize and package core enterprise and supplemental applications.
- Lead the architecture,planning,impact analysis,installation repackaging and execution of hardware and software rollouts and migrations.
- Created patches and solutions to fix bugs in existing applications.
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Achieved 100% customer satisfaction rate while administering systems.
- Developed programs to integrate and update software products and improve system compatibility.
- Oversaw IT activities to maintain operations by maintaining laptops, tablets and PDAs for 50 users.
- Kept software licenses current for all computers and mobile devices.
- Spearheaded inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Implemented, developed and tested installation and update of file servers, print servers and application servers in all departments.
- Maintained flexible schedule and responded to after-hours and weekend emergencies.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Led server infrastructure development, quality assurance, staging and production systems.
- Monitored networks and network devices to resolve technical problems quickly.
- Standardized job tasks and trained junior team members on industry best practices and standards.
- Designed and evaluated WAN and LAN connectivity technologies.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
VOLUNTEER
HEROS COMPANY LIMITED
Mombasa, Kenya
01.2013 - 01.2014
- Delivered technical support for workers with computer software or hardware problems and assisted with data entry to support users.
- Create a back up and recovery policy.
- Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
- Supported program leaders with administrative support duties, including phone calls, data entry and photocopying.
- Worked with program supervisors to implement changes and better serve target groups.
Education
B.Sc. - undefined
ICTM), – Maseno University
01.2014 - 01.2019
Diploma - Information Communication Technology
Institute of Advanced
Technology
01.2012 - 01.2014
Certificate in Hardware and Software Maintenance - undefined
Data Networks Institute
Kenya Certificate of Secondary Education ( KSCE - undefined
Booker Academy
01.2007 - 01.2010
Skills
Infrastructure planning
Certification
Certified Apple Engineer
Timeline
Certified Apple Engineer
01-2019
IT SYSTEMS ADMINISTRATOR aND APPLE ENGINEER
ELITE DIGITAL SOLUTIONS
09.2015 - Current
B.Sc. - undefined
ICTM), – Maseno University
01.2014 - 01.2019
VOLUNTEER
HEROS COMPANY LIMITED
01.2013 - 01.2014
Diploma - Information Communication Technology
Institute of Advanced
Technology
01.2012 - 01.2014
Kenya Certificate of Secondary Education ( KSCE - undefined
Booker Academy
01.2007 - 01.2010
Certificate in Hardware and Software Maintenance - undefined
Data Networks Institute
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