CLIFF JUMA KERECHA
Barista
Nairobi,30
Summary
Dedicated, focused person and able to prioritize and complete multiple task and follow Through to achieve the goal under minimum supervision, with a high sense of responsibility And integrity.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
6
6
Certifications
Work History
Stand-in Assistant Head Barista
Nairobi Java House
01.2020 - Current
- Implemented effective time-management strategies to ensure deadlines were consistently met without compromising on quality of work.
- Enhanced team collaboration by implementing efficient communication strategies and organizing regular meetings.
- Collaborated with other departments in cross-functional projects, fostering a cooperative work environment.
- Assisted in the hiring process for new staff members, contributing to the selection of qualified candidates.
- Developed strategic plans for department growth in alignment with organizational objectives.
- Fostered a positive working environment that encouraged teamwork, resulting in higher employee satisfaction levels.
- Monitored departmental performance metrics, identifying areas of improvement and initiating corrective actions when necessary.
- Greeted guests in with friendliness and professionalism.
Barista
Nairobi Java House
01.2018 - 01.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Steward
Nairobi Java House
01.2017 - 01.2018
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
Cook
American fried chicken
01.2016 - 01.2017
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
Stand in manager
Rib I Grillz
01.2015 - 01.2016
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cook
Rib I Grillz
01.2014 - 01.2015
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Cashier
Rib I Grillz
01.2012 - 01.2014
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Waiter
Rib I Grillz
01.2010 - 01.2012
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Steward
Zinc restaurant
01.2009 - 01.2010
Education
Diploma - Food And Beverage Service Management
KIBONDENI COLLEGE
Nairobi Kenya Kenya Certificate of Secondary Education - Certificate of Secondary Education
CHIBWOBI SECONDARY SCHOOL
Kisii Kenya 01.2003 - 04.2007
Kenya Certificate of Primary Education -
GETACHO PRIMARY SCHOOL
Kisii Kenya 01.1994 - 04.2002
Skills
Able to work efficiently and effectively
Personal Information
- ID Number: 26539511
- Date of Birth: 08/15/88
- Gender: MALE
- Nationality: KENYAN
- Marital Status: MARRIED
Certification
Employ of the month certificate
Timeline
Customer Care Service Certificate
03-2024
Food Safety Module 2 Certificate
07-2023
Food Safety Module 1 Certificate
06-2023
Employ of the month certificate
11-2021
Employ of the month certificate
07-2021
Stand-in Assistant Head Barista
Nairobi Java House
01.2020 - Current
Barista
Nairobi Java House
01.2018 - 01.2020
Employ of the month certificate
12-2017
Steward
Nairobi Java House
01.2017 - 01.2018
Cook
American fried chicken
01.2016 - 01.2017
Stand in manager
Rib I Grillz
01.2015 - 01.2016
Cook
Rib I Grillz
01.2014 - 01.2015
Cashier
Rib I Grillz
01.2012 - 01.2014
Waiter
Rib I Grillz
01.2010 - 01.2012
Steward
Zinc restaurant
01.2009 - 01.2010
Kenya Certificate of Secondary Education - Certificate of Secondary Education
CHIBWOBI SECONDARY SCHOOL
01.2003 - 04.2007
Kenya Certificate of Primary Education -
GETACHO PRIMARY SCHOOL
01.1994 - 04.2002
Diploma - Food And Beverage Service Management
KIBONDENI COLLEGE
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