Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Barista
CLIFF JUMA KERECHA

CLIFF JUMA KERECHA

Barista
Nairobi,30

Summary

Dedicated, focused person and able to prioritize and complete multiple task and follow Through to achieve the goal under minimum supervision, with a high sense of responsibility And integrity.

Overview

16
16
years of professional experience
13
13
years of post-secondary education
6
6
Certifications

Work History

Stand-in Assistant Head Barista

Nairobi Java House
01.2020 - Current
  • Implemented effective time-management strategies to ensure deadlines were consistently met without compromising on quality of work.
  • Enhanced team collaboration by implementing efficient communication strategies and organizing regular meetings.
  • Collaborated with other departments in cross-functional projects, fostering a cooperative work environment.
  • Assisted in the hiring process for new staff members, contributing to the selection of qualified candidates.
  • Developed strategic plans for department growth in alignment with organizational objectives.
  • Fostered a positive working environment that encouraged teamwork, resulting in higher employee satisfaction levels.
  • Monitored departmental performance metrics, identifying areas of improvement and initiating corrective actions when necessary.
  • Greeted guests in with friendliness and professionalism.

Barista

Nairobi Java House
01.2018 - 01.2020
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Steward

Nairobi Java House
01.2017 - 01.2018
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.

Cook

American fried chicken
01.2016 - 01.2017
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared food items in compliance with recipes and portioning control guidelines.

Stand in manager

Rib I Grillz
01.2015 - 01.2016
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Cook

Rib I Grillz
01.2014 - 01.2015
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared meals efficiently under time constraints for timely service during peak hours.

Cashier

Rib I Grillz
01.2012 - 01.2014
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waiter

Rib I Grillz
01.2010 - 01.2012
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Steward

Zinc restaurant
01.2009 - 01.2010

Education

Diploma - Food And Beverage Service Management

KIBONDENI COLLEGE
Nairobi Kenya

Kenya Certificate of Secondary Education - Certificate of Secondary Education

CHIBWOBI SECONDARY SCHOOL
Kisii Kenya
01.2003 - 04.2007

Kenya Certificate of Primary Education -

GETACHO PRIMARY SCHOOL
Kisii Kenya
01.1994 - 04.2002

Skills

Able to work efficiently and effectively

Personal Information

  • ID Number: 26539511
  • Date of Birth: 08/15/88
  • Gender: MALE
  • Nationality: KENYAN
  • Marital Status: MARRIED

Certification

Employ of the month certificate

Timeline

Customer Care Service Certificate

03-2024

Food Safety Module 2 Certificate

07-2023

Food Safety Module 1 Certificate

06-2023

Employ of the month certificate

11-2021

Employ of the month certificate

07-2021

Stand-in Assistant Head Barista

Nairobi Java House
01.2020 - Current

Barista

Nairobi Java House
01.2018 - 01.2020

Employ of the month certificate

12-2017

Steward

Nairobi Java House
01.2017 - 01.2018

Cook

American fried chicken
01.2016 - 01.2017

Stand in manager

Rib I Grillz
01.2015 - 01.2016

Cook

Rib I Grillz
01.2014 - 01.2015

Cashier

Rib I Grillz
01.2012 - 01.2014

Waiter

Rib I Grillz
01.2010 - 01.2012

Steward

Zinc restaurant
01.2009 - 01.2010

Kenya Certificate of Secondary Education - Certificate of Secondary Education

CHIBWOBI SECONDARY SCHOOL
01.2003 - 04.2007

Kenya Certificate of Primary Education -

GETACHO PRIMARY SCHOOL
01.1994 - 04.2002

Diploma - Food And Beverage Service Management

KIBONDENI COLLEGE
CLIFF JUMA KERECHABarista