Summary
Overview
Work history
Education
Skills
Personal skills and competences
Additional information
Personal Interests (Hobbies)
Driving Skills
Generic

Clarisse Iminza

NAIROBI,Vihiga District

Summary

Accomplished office management professional with extensive expertise in Microsoft Office programmes, including Excel spreadsheet mastery. Demonstrates exceptional skills in prioritisation, health and safety compliance, and relationship management. Proficient in office administration tasks such as document control, staff supervision, and supply ordering. Adept at managing inventory and office supplies while ensuring seamless scheduling coordination and professional networking. Committed to maintaining high standards of professionalism and efficiency in all aspects of office management.

Overview

20
20
years of professional experience

Work history

Assistant Office Administrator

Kenya Rural Roads Authority
Nairobi, Nairobi Province
2012.07 - Current

Ensured clean and welcoming environment, resulting in positive feedback from visitors.

  • Improved communication for better team collaboration.
  • Liaised with IT department regarding technical issues; ensured minimal disruption to work flow.
  • Increased efficiency by streamlining office processes.
  • Organised office events to foster teamwork.
  • Facilitated effective internal communication via weekly meetings and updates on important issues.
  • Handled petty cash responsibly, preventing financial discrepancies.
  • Developed filing systems for improved document accessibility.
  • Maintained confidentiality of sensitive information, ensuring trust within the team.
  • Implemented cost-saving measures in office supplies procurement, reducing expenses significantly.
  • Coordinated office supplies order to maintain inventory levels.
  • Scheduled staff shifts without conflicts leading to a smoother workflow.

Secretary (Casual)

Ministry of Roads
2007.01 - 2009.01

Maintained confidential records, safeguarding sensitive corporate information.

  • Created systematic filing system, ease of document retrieval was achieved.
  • Facilitated efficient communication by managing correspondence via post and email.
  • Streamlined office procedures to increase efficiency.
  • Utilised Microsoft Office Suite skills to create crisp presentations and detailed spreadsheets.
  • Provided administrative support for projects; project completion rates improved significantly as result.
  • Managed stock of office supplies, eliminating unnecessary expenditure.
  • Performed data entry tasks; ensured accurate record keeping within company database.
  • Handled customer inquiries effectively; increased customer satisfaction rates.
  • Organised business travel arrangements, ensuring smooth operations for all staff involved.
  • Addressed inquiries and responded via email or telephone follow-up.
  • Updated files and records with precise system navigation.
  • Built positive relationships with customers and clients to maintain outstanding service provisions.
  • Typed documents, updated websites and compiled information for meetings with exceptional speed.
  • Updated diaries and calendars with events, appointments and holidays for efficient planning.
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Maintained accurate and up-to-date databases containing confidential information.
  • Documented daily work performed, reporting on incidents and accomplishments to inform management.
  • Checked stationery supplies and ordered low-stock items quickly to meet demand.
  • Organised and maintained filing system for easy staff access.
  • Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.

Secretary (Casual)

Ministry of Roads and Public Works
2006.05 - 2007.01
  • 1) Typing and photocopying documents
  • 2) Filing incoming and copies of outgoing documents
  • 3) Receiving visitors and directing them to expected officers
  • 4) Handling incoming and outgoing calls
  • 5) Working of computer for Roads Maintenance System work
  • 6) Organizing of Regional Manager’s Office
  • 7) Coordinating and overseeing other casual employees as assigned
  • 8) Any other duties as allocated by senior officers

Education

Some College (No Degree) - Purchasing and Supply Chain Option

Kenya Institute of Management
KAKAMEGA
2013.01 - 2014.01

High School Diploma -

Kaimosi College of Research And Technology
VIHIGA
2011.01 -

Secretarial Studies - Kenya National Examination Council option - Single and Group

Eldoret Polytechnic, Friends College Kaimosi
ELDORET
2003.01 - 2005.01

Kenya Certificate of Secondary Education -

St. Josephs Secondary School - Bukhungu
KAKAMEGA
1997.01 - 2000.01

Kenya Certificate of Primary Education -

St. Elizabeth Primary School - Erusui
VIHIGA
1989.01 - 1996.01

Secretarial Management Course - undefined

Kenya School of Government
2018.09 - 2018.09

Public Relations And Customer Care Course - Public Relations And Customer Care

Kenya School of Government
Mombasa
2019.06 - 2019.06

Skills

  • Use of Proficient in Microsoft Office programmes
  • Excel spreadsheet mastery
  • Prioritisation competency
  • Document control
  • Supply ordering
  • Microsoft Office
  • Inventory management
  • Office supply management
  • EPR management system
  • Telephone etiquette
  • Scheduling coordination
  • Office correspondence management
  • Procurement processes

Personal skills and competences

Mother tongue(s) LUHYA
Other language(s) ENGLISH, SWAHILI

Additional information

  • Nicholas, Musuni Mulinge, Engineer at Ministry of Transport, 0721 608 387, P O Box 49712, Nairobi, 00100
  • Michael Achieng’, Ngala, Deputy Director, 0722 995 891, Kenya National Highways Authority, P O Box 318, Kisumu
  • Dan C., Manyasi, Director Corporate Services, 0722 995 891, Kenya Rural Roads Authority, P O Box 48151, NAIROBI, 00100

Personal Interests (Hobbies)

Making Friends, Travelling, Socialising

Driving Skills

Holder of Valid Driving Licence (Category BCE)
Clarisse Iminza