Clare Gathoni Warui
Business Development Manager
Nairobi
Summary
Skilled Business Development leader offering 6 years of experience in leading operations and enhancing revenue. With an impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities along with team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
6
6
years of professional experience
12
12
years of post-secondary education
Work History
Business Development Manager
New Level Work
1 2022 - Current
- Cultivate robust relationships with end-users, to achieve goals through attentive communication and proactive support.
- Execute targeted outreach strategies via outbound calling, email campaigns, and social media engagement, effectively qualifying leads and expanding the client base.
- Consistently surpassing sales quotas through strategic planning, meticulous execution, and keen understanding of market dynamics.
- Deliver timely and personalized responses to all customer inquiries, fostering strong client loyalty and satisfaction.
- I amplify brand visibility and market presence by actively promoting company products and services through various channels, driving sales and revenue growth.
- Achieve established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Developing customized solutions for clients based on deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Expand regional market presence by identifying and pursuing new business opportunities.
Senior Business Development Representative- TL
SYMMETRIC EVENTS
11.2020 - 05.2022
- Implemented social media campaigns that showcased products or services which resonated well among potential customers leading to increase in engagement rates.
- Communicated business performance, forecasts and strategies to fellow managers, team members and shareholders.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Strengthened company partnerships through effective relationship management and communication with key stakeholders and clients
- Reviewed invoices, payment requests, advance requests, and expense reimbursements prior to approval.
- Led a team of 6-15 sales development representatives in executing 30 successful sales campaigns, resulting in contributing to annual revenue of 2021/2022.
New Business Development Representative
SYMMETRIC EVENTS
02.2019 - 11.2020
- Generated a consistent pipeline of qualified leads by utilizing LinkedIn, Sales Navigator, and other reliable search engines, resulting in a 20% increase in overall sales opportunities
- Conducted an average of 150 daily cold calls and effectively managed callbacks to engage potential clients, resulting in a 15% increase in conversion rates
- Closed sales deals not only for my own accounts but also for fellow team members, contributing to a team-wide increase in revenue of over €20,000 per month.
Sales Development Representative
FLEMING EVENTS
03.2018 - 01.2019
- Maintained a meticulous record of daily calls and relevant details, consistently handling an average of 100 calls per day, resulting in efficient tracking of customer interactions and improved follow-up processes
- Monitored sales performance metrics on a regular basis, analyzing key indicators such as conversion rates and revenue growth, leading to identification of areas for improvement and implementation of targeted strategies that increased overall sales by 15%
- Proactively reached out to new leads, qualifying them based on specific criteria and effectively pushing them further down the sales funnel, resulting in 20% increase in qualified leads and contributing to a higher conversion rate.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information
Education
Bachelor of Arts - Education
Kenyatta University
Nairobi, Kenya 05.2013 - 12.2021
Highschool Diploma -
Kahuhia Girls
Nairobi, Kenya 01.2009 - 11.2012
Skills
Hubspot
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Outside of work I love to volunteer at a dog shelter.
Timeline
Senior Business Development Representative- TL
SYMMETRIC EVENTS
11.2020 - 05.2022
New Business Development Representative
SYMMETRIC EVENTS
02.2019 - 11.2020
Sales Development Representative
FLEMING EVENTS
03.2018 - 01.2019
Bachelor of Arts - Education
Kenyatta University
05.2013 - 12.2021
Highschool Diploma -
Kahuhia Girls
01.2009 - 11.2012
Business Development Manager
New Level Work
1 2022 - Current
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