Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Software
Certification
Timeline
Generic

CHRP K Esther Joan

Human Resource Management
Nairobi, Nairobi Province

Summary

Professional Objective: To contribute to the achievement of the organizations’ strategic objectives through proactive, efficient human resources management strategies and policies which will ensure value for money, end user customer satisfaction, and optimum human capacity. I am seeking a dynamic, fulfilling and challenging position in management that requires passion, skills and experience in working with people, capacity building and networking. Profile: A proven highly responsible, committed, competent, motivated, pro-active, creative, determined and hardworking individual; articulate in handling people and with good public relations. Belief in result-oriented teamwork, and respect for all irrespective of their position, ethnic or political affiliation, transparency and honesty while performing my roles. Set Administration and HR objectives and goals and ensure they were met or exceeded in line with the Institute’s Strategic Objective/Theme of Institutional strengthening, monitoring and evaluation Facilitate implementation of Administration and Human Resource Policies and practices – Efficient in using ERP system Coordinate and ensure compliance with Workplace Regulations - Labour Laws, Safety, and related statutory requirements Provide planning and coordination of the Administration operations Support the Executive office, Board, internal and external customers

Overview

31
31
years of professional experience
2035
2035
years of post-secondary education
2
2
Certifications

Work History

Senior Human Resource Officer

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
1 2023 - Current

Senior Officer

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
01.2023 - Current
  • Human Resource and Administration
  • Main purpose of the Job: To support the Deputy Director, Human Resource and Administration and Director Corporate Services, provide leadership and policy development on all Human Resource and Administration functions in line with set business plans and objectives by ensuring the Institute attracts, develops and retains the best talent in the industry and aligning them to the business strategy to deliver the Institute's mandate
  • Support in conducting workforce analysis, determining optimum staff requirements and design organizational structure that maximizes synergies across functions to support the implementation of the approved strategic plan
  • Support coordinating the recruitment and selection process to ensure the Institute has a critical mass of qualified human resource within the approved establishment with the required competencies necessary for the implementation of functional strategic management plans
  • Coordinate the implementation of the performance management system and ensure that individual and team performance is continuously monitored and measured against realistic but challenging targets aligned to the strategic direction by clearly defining performance measures and indicators, expected time-frame as well as resource requirements
  • Conducted performance appraisal for Junior staff
  • Support implementation of an effective human resource management information system for monitoring, tracking, and evaluating employee activities; staff training, performance management, leave management and welfare programs
  • Assist in assessing training needs analysis and baseline attitude surveys to design and implement relevant training programs aimed at building capacity
  • Facilitate implementation of Human Resource and Administration Policies and procedures aimed at enhancing workplace relations
  • Maintain employee records and employment contract
  • Coordinate Payroll management and other employee payments, process payroll
  • Facilitate employee relations and welfare initiatives
  • Coordinate and ensure compliance with Workplace safety, Labour Laws and related statutory requirements
  • Facilitate premises maintenance, assets and outsourced services management, records management and administrative services
  • Support creation of regular reports and presentations on HR metrics to the Committees, Board and relevant government bodies
  • Assist in development and maintenance of record management system
  • Support preparation and implementation of the HR/Admin operations, maintenance and Capital budget
  • ACCOMPLISHMENTS:
  • Secretary to the Institute’s Productivity Mainstreaming Committee and have submitted 1st, 2nd and 3rd Quarter Productivity Reports, enhancing Productivity at the Institute in support of achieving Performance Contracting Targets
  • To maximise synergies across functions, supported development of the HR Instruments which were fully approved by PSC, SCAC and the parent Ministry for implementation and the same implemented from April 2023
  • In realisation of the Institute’s business plans and objectives, Performance reviews 2024 were realised; Setting of Performance Targets for the year 2024 was also realised to enhance staff performance and productivity
  • Developed draft policies on Occupational Health and Safety, Teleworking, Work Life Balance and Diversity and Inclusivity, for validation by staff and thereafter vetted by the Board and approved in 2023.

Executive Assistant/Acting Human Resource and Administration Officer

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
08.2021 - 01.2023
  • Main purpose of the Job: To provide leadership and policy development on all Human Resource and Administration functions in line with set business plans and objectives by ensuring the Institute attracts, develops and retains the best talent in the industry and aligning them to the business strategy to deliver the Institute's mandate
  • Support the Executive office, Board Members, internal and external customers
  • Office and Facilities Management
  • Human Resource and Administration
  • Ensured an organizational structure that maximizes synergies across functions to support the implementation of the approved strategic plan
  • Coordinated the recruitment and selection process to ensure the Institute has a critical mass of qualified human resource within the approved establishment with the required competencies necessary for the implementation of functional strategic management plans
  • Coordinated the implementation of the performance management system and ensure that individual and team performance is continuously monitored and measured against realistic but challenging targets aligned to the strategic direction by clearly defining performance measures and indicators, expected timeframe as well as resource requirements
  • Conduct performance appraisal for support staff
  • Oversaw implementation of an effective human resource management information system for monitoring, tracking, and evaluating employee activities including staff training, performance management, and welfare programs
  • Coordinated resolution of employee grievances and disciplinary cases, recommending appropriate action to resolve problems as well as assisting employees to find satisfactory solutions to personal problems through counselling services
  • Developed and implemented human resource policies and procedures aimed at enhancing workplace relations
  • Maintained employee records and employment contracts
  • Facilitated employee relations and welfare initiatives
  • Payroll management – end to end process
  • Managed the Leave program
  • Coordinated and ensured compliance with Workplace safety, Labour Laws and related statutory requirements
  • Facilitated premises maintenance and outsourced services management, records management and coordination of general administrative services
  • Created regular reports and presentations on HR metrics to relevant government bodies like Labour office, NEA (e.g
  • Turnover rates, employee returns)
  • Prepared and managed the HR/Admin operating and Capital budget
  • ACCOMPLISHMENTS:
  • HR Instruments of the Institute - supported in the development and approval of the HR Instruments, that is the Organisation Structure, Staff establishment, Career Guidelines and HR Policies and Manual, by the relevant authorized
  • Recruitment - supported the Consultant in the Recruitment and Selection process of 4 vacant positions
  • Strategy – was the Team Lead in the realization of the HR Strategic Objective, Workplan and Budget; and appointed as the Secretary to the Strategic Committee
  • Performance Management – supported in the realization of sign-off of staff performance Targets 2022, including the Admin Team
  • HRIS – full automation of the Leave Module
  • Have a proposed Performance Management Module in place
  • HR Polices – supported in the development of Policies on Reward, Recognition and Sanctions; Code of Ethics and Conduct; Sexual Harassment
  • Internship Program – spearheaded the search for 3 interns from PSC and 6 from Uasin Gichu County, who have supported work, as we continue to offer learning opportunities
  • PSC Reports – revival of submission of reports on the implementation of the Principles of National Values for all Public Officers to improve Service Delivery
  • PSC Wealth Declaration – first time the Institute has achieved this statutory requirement for all Public Officers

Executive Assistant/HR Coordinator

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
04.2016 - 08.2021
  • Main purpose of the Job: To coordinate roles of the executive office, human resource and administrative functions of the Institute, to enable the Institute achieve the strategic objective of Institutional strengthening
  • Provided support on Human Resource Management and Administration
  • Supported development, review, implementation and monitoring of the Institute’s Strategic Plan, mostly leaned towards the HR function and Board objectives
  • Facilitated implementation of Human Resource and Administration Policies and practices, ensuring reviews to align to the emerging trends, Policies and Laws
  • Managed the HR information system
  • Processed employee and Board payroll and benefits
  • Managed employment contracts and employee records
  • Coordinated HR Planning and recruitment, on boarding (induction) and separation
  • Conducted performance appraisal for departmental staff and overseeing the Institute’s performance management process
  • Coordinated staff training and development
  • Coordinated reward management and administered benefits programs
  • Prepared budgets to ensure effective human resource and Administrative operations
  • Oversaw job evaluations and remuneration/salary surveys
  • Prepared human resource and Administrative reports for presentation to the Board
  • Coordinated Consultancy engagements on HR related activities
  • Facilitated employee relations and welfare initiatives
  • Coordinated and ensured compliance with Workplace safety, Labour Laws and related statutory requirements
  • Managed the Institute’s Health and Safety requirements
  • Coordinated contract management for service providers
  • Provided Secretarial support to the Institute’s Board Disciplinary and Legislative Committees
  • Prepared compliance Audit reports for the Public Service Commission, Ethics, SRC, National Employment Authority, NITA, to ensure compliance to National Laws and Polices
  • Provided support to the Executive office, Board Members, internal and external customers
  • Conducted research for the development of Disciplinary Instruments
  • Provided support in the legislative review of the SPMA, 2007
  • Attended and took Board and Committee meeting minutes
  • Supervised support staff to enhance performance
  • Coordinated internal and external meetings
  • Managed official mails and e-mails
  • Drafted and responded to all official correspondences
  • Coordinated projects as assigned, I am a member of the Contract Implementation and Procurement Tender Evaluation Teams, Board Election Taskforce
  • Coordinated Council and Committee meetings to ensure timely submission of sub-committees reports to the Board
  • Coordinated travel and hotel arrangements for the Executive and Council
  • Maintained records/data of the Council Board and Committees
  • Maintained relationships with the Institute’s Partners and stakeholders
  • Office Management
  • Coordinated repairs and maintenance of office equipment and premises
  • Coordinated activities of all support staff and casuals
  • Ensured safe custody of institute’s assets and legal documents
  • Managed office petty cash/imprest
  • Ensured an effective records management system is maintained

Executive Assistant

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
11.2009 - 03.2016
  • Main purpose of the Job: To coordinate executive and administrative functions of the Institute to enable the Institute achieve the strategic objective of Institutional strengthening
  • Administration Tasks
  • Contributed to the development and implementation of the Institute’s Strategic Plan
  • Facilitated implementation of Human Resource and Administration Policies and practices, ensuring reviews every 5 years
  • Managed the HR information system
  • Processed employee payroll and benefits
  • Managed employment contracts and employee records
  • Coordinated HR Planning and recruitment
  • Conducted performance appraisal for support staff and overseeing the Institute’s performance management process
  • Coordinated staff training and development
  • Coordinated reward management and administer benefits programs
  • Prepared budget of human resource and Administrative operations
  • Oversee job evaluations and remuneration/salary surveys
  • Prepared human resource and Administrative reports
  • Facilitated employee relations and welfare initiatives
  • Coordinated and ensured compliance with Workplace safety, Labour Laws and related statutory requirements
  • Oversee the Institute’s Health and Safety requirements
  • Supported the Executive office, Board Members, internal and external customers
  • Supervised support staff
  • Coordinated internal meetings
  • Managed official mails and e-mails
  • Draft and respond to official correspondences
  • Coordinated projects as assigned, I was a member of the Contract Implementation and Procurement Tender Evaluation Committees, Board Election Taskforce
  • Coordinated Council meetings and timely submission of sub-committee’s reports
  • Coordinated travel and hotel arrangements for the executive and Council
  • Maintained records for the Council
  • Maintained relationships with the Institute’s Partners
  • Office Management
  • Oversee repairs and maintenance of office premises
  • Maintained service contracts
  • Coordinated activities of all support staff and casuals
  • Ensured safe custody of institute’s assets and legal documents
  • Managed office petty cash
  • Ensured an effective records management system is maintained

Administrator/Secretary to the Chairman

DRUMMOND INVESTMENT BANK LTD
05.2007 - 11.2009

Administrator /Secretary

DRUMMOND INVESTMENT BANK LTD
05.2007 - 11.2009
  • Undertook assigned HR duties – maintained staff files, annual leave days and attendance records
  • Provided Administrative and Secretarial support to the Chairman, the Executive Director and other Managers - Typing and Drafting Correspondences and memos, and scheduling appointments
  • Assigned Chairman’s Secretary for 6 months: – coordinated local and International travel bookings, travel arrangements and travel documentation, organized meetings, teleconferences and maintained a well-managed filing system

Personal Assistant/ Administrator

NASILON HOLDINGS LTD
11.2006 - 04.2007
  • Provided Administrative and Secretarial support to the Directors.

Receptionist/Telephonist

NASILON HOLDINGS LTD
11.2006 - 04.2007
  • Handled all visitors, sorted and registered mails, managed all reception duties and the Switchboard operation
  • Coordinated requisition of office supplies
  • Managed and maintained office equipment and furniture
  • Managed the Company's email address distributing to relevant staff and responding to client’s general queries; maintaining an updated office calendar and contact database of clients and corporates
  • Issued client cheques to respective clients from the Accounts office and managed the office and Chairman’s petty cash
  • An associate company to Muchiri & Associates Advocates, - handled all visitors/sorted all mails, filing, reception duties, Switchboard operation and safe custodian of office assets
  • Customer Care/Service support team to our clients – maintained rapport with clients ensuring machines were maintained and serviced as per contract
  • Handled the company’s accounts and prepared staff reports

Secretary

MUCHIRI & ASSOCIATES ADVOCATES
08.2005 - 10.2006
  • Administrative and Secretarial support to the Directors - maintained a filing system for individual clients, typing correspondences, agreements, court applications & other legal, commercial & conveyance documents
  • Reception duties - handled all visitors, sorted all mails, Switchboard
  • Operation, maintained an updated office calendar and contact list of all clients
  • Handled the Company’s Accounts and Banking clients’ moneys and ensured debt and rent collection

Secretary

KENYA BOOKSELLERS & STATIONERS ASSOCIATION
12.2003 - 03.2004
  • Provided administrative secretarial support at the main head office to all chairmen countrywide - membership databases, annual subscription fee collection, receipt of cash and cheques and Banking
  • Typing, drafting routine correspondences for distribution to branches
  • Customer care and reception duties – telephonist and handled all visitors
  • Sorted and registered all mails
  • Prepared financial weekly and monthly reports for all the provinces in Kenya to support decision making in Board meetings
  • Rapporteur and coordinated the associations’ workshop in Mombasa and other conferences for the Book Council Week at Sarit Centre to build the Corporate Brand.

Secretary

CHANIA BOOKSHOP LTD
04.1995 - 12.2003
  • Provided administrative and Secretarial support to the Managing Director- typing correspondences, memos, etc
  • Filing and maintaining contact lists
  • Reception duties, handled visitors, telephone calls and mails
  • Prepared staff reports and all statutory deductions
  • Processed credit card payments and prepared invoices, orders, and quotations, and receipted cheques

Accounts Assistant

REWAPHER COMPANY LTD
04.1994 - 03.1995

Accounts Assistant/ clerk

REWAPHER COMPANY LTD
04.1994 - 03.1995
  • Maintained Company Books of accounts up to the Trial Balance
  • Prepared invoices, orders and quotations, and receipted cheques
  • Maintained the filing system and handled the telephone

Education

SENIOR MANAGEMENT COURSE -

Kenya School of Government

SECRETARIAL COURSE (BASICS) - undefined

Church Army College
1 1 - 05.2024

CERTIFIED HUMAN RESOURCE PRACTITIONER (CHRP) - undefined

College of Human Resources Management (CHRM
01.2019 - 04.2024

BACHELOR OF BUSINESS MANAGEMENT - HUMAN RESOURCE MANAGEMENT

Moi University
01.2014 - 04.2016

EXECUTIVE CERTIFICATE IN HUMAN RESOURCE MANAGEMENT - undefined

Institute of Human Resources Management (IHRM)

DIPLOMA - BUSINESS MANAGEMENT

Kenya Institute of Management
01.2009 - 04.2010

DIPLOMA - CUSTOMER CARE AND SERVICE

Graffins College

DIPLOMA - FRONT OFFICE MANAGEMENT

Graffins College

DRIVING LICENSE Driving School - undefined

BCE’

CERTIFICATE IN MICROSOFT OFFICE PACKAGES Africo Computer Systems Ms Access, PowerPoint & Internet/E-mail - undefined

CERTIFICATE IN COMPUTER PACKAGES - undefined

Ultimate Computer Services

Ms Windows, Word, Excel - undefined

CERTIFICATE IN TELEPHONIST/RECEPTIONIST - undefined

Temple College

ACCOUNTS (KENYA ACCOUNTING TECHNICIAN COURSE 1 - undefined

Kabete Technical Training Institute

KATC 1 - undefined

KCSE CERTIFICATE - undefined

Kahithe Secondary School

C plain - undefined

St. Anne’s Primary School

MBA - HRM

Mount Kenya University
01.2024 - 04.2025

Skills

SHORT TRAININGS

Accomplishments

  • To deliver the Government’s Agenda on Service delivery, onboarded KISM into the Public Performance Contracting System and have set performance indicators for the year 2024 by engaging the key stakeholders of the various indicators
  • For effective implementation, monitoring, tracking, and evaluation of employee activities, actualised implementation of the Employee Service Modules such as Talent Acquisition, Training and Development, E-Performance Management; E-Leave; E- Requisition; Payroll; Imprest requisitions
  • For capacity building to enhance staff performance, 2024 Training Needs Assessment for all staff was undertaken, and implementation of the Training Plan is ongoing during the year
  • At least, half of the staff have undertaken training in their relevant job duties/career in the year
  • To manage staff training costs, have implemented in-house/group programs and undertaken five (5) trainings in the year – Risk Management, Performance Management, Corruption Prevention, Fire Safety, and Staff inductions for new employees, interns and attachees
  • To support Employee Programs, engaged service providers to offer seven (7) free and/or subsidised staff welfare programs on eye screening, medical camp, health talks, financial wellness talk, and mental health Webinars during the year
  • Has enhanced my communication, Managerial, Supervisory, Leadership, interpersonal, Planning, organising skills and integrity and served in the Human Resource and Management Advisory Committee, Strategy Committee of the Council/Board; Disciplinary Committee of the Council/Board; Contract Implementation Team, and appointed to several Committees - Performance Management, Building Management, and Tender Evaluations either as Chairperson or Member, including a Tender Evaluation on World Bank Projects in July 2023
  • Provided input in the development of the Institute’s Disciplinary Policy and Code of Ethics
  • Was part of the Team in charge of the International Federation World Summit held in Nairobi in 2019
  • KISM did not have a HR function which I have developed over the years, we are now HRIS
  • Developed and implemented the Human Resource and Administration annual work plans and budgets over the last 6 years
  • My proposal for introducing an additional selection tool, psychometric tests- implemented during 2016 recruitment, improved the selection of candidates whose aptitude fitted the jobs
  • Introduced Background checks as a selection process for all new employees
  • As a member of the Contract implementation and Tender Evaluation teams, Board Elections Taskforce, my input has improved managing relationships and projects: currently we are overseeing construction of a 17 storey building along Ngong Road
  • Contributed and participated in the development of the Institute’s HR Policy
  • Introduced Occupational Safety and Health and fire safety audits to ensure compliance with the Laws thus improving on staff safety and health
  • Formed the Institute’s First Aiders and Fire Marshals who oversee the Institute’s Health and Safety programs
  • Introduced and vetted for a staff Pension Scheme which has improved staff morale and encouraged staff to a saving culture in 2017
  • Registered staff with WIBA to cover workplace injuries and to mitigate risks off the Employer
  • Registered KISM as a work place with DOSH and NITA to adhere to compliance
  • Vouched for a proposal for hoarding KISM property at no cost and thus an income of Ksh
  • 240,000 for 3 months was realized in 2016
  • Invented a staff travel voucher which reduced taxi costs by 70% in 2015
  • Developed an employment application form which was utilized in 2016, candidates before interview – which led to the realization of 1 candidate who had criminal reputation in 2016
  • Proposed an additional staff to drive KISM vehicle - cut costs of car hire in the absence of the designated driver
  • Was actively involved in the Institute’s development of the Governance and operating Instruments, the Human Resource Manual and Policies, Finance Manual, Audit Manual, Corporate Governance Manual and Service Charter in 2010
  • Oversee the implementation of the Human Resource Manual and Policies
  • Implemented the induction policy of the Institute which ensured all new employee got the right first basics of the Institute, bringing them at ease with the new environment
  • Developed an efficient filing system for the Institute
  • Successfully developed and implemented the first team building activity of the Institute, which has helped build the team/group cohesiveness over the last 10 years
  • Organized a successful ITC Global Roundtable event in May 2010, Membership with the Institute of Human Resources Management (IHRM) in good standing
  • Practicing Licensed Practitioner of IHRM (Institute of Human Resources Management) in good standing
  • OTHER CONTINOUS PROFESSIONAL TRAININGS:
  • Certified HR Auditor
  • Capacity Building Program for Mentors and Coaches in the Public Service
  • IHRM (Institute of Human Resources Management) Trainings on Mentees Program, HR Metrics and Data Analytics, Data Protection, Performance Management, New Labour Laws, Job Analysis and Evaluation, Work Life Balance, Mental Health Awareness, Covid-19 workplace in the new norm
  • Public Service Commission on Performance Management and Performance Contracting
  • Public Sector Accounting Standards Board (PSASB) on Risk Management Policy and Framework and Institutional Risk Registers
  • ACHRP trainings on HR Audit, HR Policies, HR Measurement and Metrics, Employee Onboarding, Labour Laws, Performance Management
  • Coaching and Mentoring by Strathmore University
  • East Africa Concepts International Limited on Supervisory Skills
  • SRC (Salaries and Remuneration Commission) Training on Change Management and Job Evaluation
  • Kenya Institute of Management on Effective Employee Resourcing and Induction, Records and Information Management, Effective Office Administration, Perfect PA and Effective Office Administration
  • Kenya Institute of Supplies Management on Sustainable Procurement, Customer Excellence, Public Procurement and Asset Disposal, Standard Bidding Documents, Tender Evaluation, Live Well and Eat Healthy
  • Auditing HR Processes by Gray Consulting Associates
  • HR Labour Law Audits by TCA
  • First Aid and Fire Safety by the Kenya Red Cross
  • Perfect PA and Effective Office Administration by Dolphins Training & Consultants Ltd.

Affiliations

VITAE, MIHRM, Licensed HR Practitioner

Additional Information

  • PERSONAL DETAILS NAME : , Wanyoike Esther Joan Muthoni STATUS : Married ADDRESS : P.O. Box 1128–00515, Nairobi MOBILE No. : 0722-560735

Software

ERP

Certification

Certified Human Resource Practitioner

Timeline

MBA - HRM

Mount Kenya University
01.2024 - 04.2025

Senior Officer

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
01.2023 - Current

Executive Assistant/Acting Human Resource and Administration Officer

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
08.2021 - 01.2023

CERTIFIED HUMAN RESOURCE PRACTITIONER (CHRP) - undefined

College of Human Resources Management (CHRM
01.2019 - 04.2024

Executive Assistant/HR Coordinator

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
04.2016 - 08.2021

BACHELOR OF BUSINESS MANAGEMENT - HUMAN RESOURCE MANAGEMENT

Moi University
01.2014 - 04.2016

Executive Assistant

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
11.2009 - 03.2016

DIPLOMA - BUSINESS MANAGEMENT

Kenya Institute of Management
01.2009 - 04.2010

Administrator/Secretary to the Chairman

DRUMMOND INVESTMENT BANK LTD
05.2007 - 11.2009

Administrator /Secretary

DRUMMOND INVESTMENT BANK LTD
05.2007 - 11.2009

Personal Assistant/ Administrator

NASILON HOLDINGS LTD
11.2006 - 04.2007

Receptionist/Telephonist

NASILON HOLDINGS LTD
11.2006 - 04.2007

Secretary

MUCHIRI & ASSOCIATES ADVOCATES
08.2005 - 10.2006

Secretary

KENYA BOOKSELLERS & STATIONERS ASSOCIATION
12.2003 - 03.2004

Secretary

CHANIA BOOKSHOP LTD
04.1995 - 12.2003

Accounts Assistant

REWAPHER COMPANY LTD
04.1994 - 03.1995

Accounts Assistant/ clerk

REWAPHER COMPANY LTD
04.1994 - 03.1995

Senior Human Resource Officer

KENYA INSTITUTE OF SUPPLIES MANAGEMENT
1 2023 - Current

SENIOR MANAGEMENT COURSE -

Kenya School of Government

EXECUTIVE CERTIFICATE IN HUMAN RESOURCE MANAGEMENT - undefined

Institute of Human Resources Management (IHRM)

DIPLOMA - CUSTOMER CARE AND SERVICE

Graffins College

DIPLOMA - FRONT OFFICE MANAGEMENT

Graffins College

DRIVING LICENSE Driving School - undefined

BCE’

CERTIFICATE IN MICROSOFT OFFICE PACKAGES Africo Computer Systems Ms Access, PowerPoint & Internet/E-mail - undefined

CERTIFICATE IN COMPUTER PACKAGES - undefined

Ultimate Computer Services

Ms Windows, Word, Excel - undefined

CERTIFICATE IN TELEPHONIST/RECEPTIONIST - undefined

Temple College

ACCOUNTS (KENYA ACCOUNTING TECHNICIAN COURSE 1 - undefined

Kabete Technical Training Institute

KATC 1 - undefined

KCSE CERTIFICATE - undefined

Kahithe Secondary School

C plain - undefined

St. Anne’s Primary School

SECRETARIAL COURSE (BASICS) - undefined

Church Army College
1 1 - 05.2024
CHRP K Esther JoanHuman Resource Management