CHRISTOPHER WANYOIKE

• Registration and regulatory compliance management
• Overseeing the strategic planning, and adaptations
• Inception and growth management
• Market research management and execution of business plan
• Project Management – conception, design, scheduling, resourcing and allocations, commissioning
• Managing innovations - healthcare platforms, new distribution channels
• Establishing and managing partnerships
• Oversee the retail pharmacy operations, including:
• Managing procurement and logistics
• Managing the prescription process
• Ensure patients' medication safety
• Managing the prescriber-patient interphase
• Patient counselling on healthy lifestyle and wellbeing
• Staff training to ensure quality and patient safety
• HRM
• Financial management and reporting
• Selected Results:
• Company successfully registered within target timelines
• Company strategic plan developed and approved by board
• Launched services – both at physical outlet and online
• Consistently maintained updated market profile and positioning – physical and online
• Sourced and implemented initial ERP system for the company, and later (2021) identified a replacement and managed the successful transition to new ERP
• Established key commercial partnerships especially with online procurement provider, as well as with four backup brick-and-mortal suppliers
• Established the delivery protocols and system for niche pharmacy-care targeting the elderly.

• Oversaw strategic planning and program development for multisectoral health and nutrition initiatives protecting vulnerable populations in East Africa
• Partnered with NI Global Management team to plan, develop, implement, and monitor sustainable solutions to combat hidden hunger in E
• Africa
• Built programs, worked with donors, developed an understanding of the local landscape, identified unmet needs, and negotiated NI’s roles with partners
• Led key Research Projects integrated within the Health and Nutrition Programs
• Planned for, recruited, and managed the technical assistance delivery by consultants
• Held budget and finance responsibility, oversaw grant funded programming activities, and developed scope of work for all projects
• And held P&L accountability for the programs
• Established and managed partnerships with donors, governments, UN agencies, NGOs, and CBOs
• Identified resources, led cross-functional teams
• Managed multiple direct report staff, conducted annual performance reviews
• Ensured legal and regulatory compliance within the country
• Contributed to program expansion in Africa – particularly Ethiopia, Tanzania, and Uganda
• Selected Results:
• Founded, championed, and grew annual Grants portfolio in Kenya from $500K in 2008 to $4.5M annually in 2017/2018 (https://www.nutritionintl.org/in-the-world/africa/kenya/ )
• Oversaw program development and implementation of an advanced Program and Grants Monitoring System for NI Kenya; maintained compliance with Global requirements
• Recognized for establishing full operations and oversight of functional Country Office; sourced, recruited, hired, and trained a performance-driven team
• Obtained $8M in funding from Global Affairs Canada for five-year, Right Start Project supporting Adolescents, women and new-borns in 23 counties in Kenya
• Oversaw consortium that developed and successfully submitted the $6M Community Based Maternal and New-born nutrition and health Project, which reached 29,000 pregnant women and 29,000 new-borns in Kakamega County
• Achieved a strong positioning for NI with Government (National and Counties); donors (GAC, DFID, TECK, World Vision); and implementing partners (AMREF, WV-K, CHAK, UN, Kenya Red Cross, PSI)
• Established very effective Country Security system
• Expanded the NI Kenya mandate to host Regional Advisors, Global NI ENRICH Project (Africa and Asia), and Africa TAN project teams
• Achieved the rebranding objectives from Micronutrient Initiative to Nutrition International, 2016/17
• Led NI expansion into Uganda; successfully defended a business case and obtained $450,000 funding
• Spearheaded additional expansion into Tanzania and Uganda, and set-up full office in Tanzania with four-year, $2.5M program mandate for operational development.

• Created the business plan to enable franchise expansion in Kenya
• Led cross-functional support staff, sourced and recruited franchisees
• Managed the pharmaceutical supply chain across all franchised locations
• Created healthcare and business franchise standards and procedures to direct and support owners
• Directed business performance at each franchised location
• Deployed a team of field officers to support franchisees and expansion
• Selected Results:
• Designed program, developed proposal, and successfully fund-raised for the social franchise model to establish Company-owned outlets
• Refined the Franchisee recruitment and training processes
• Re-designed and implemented the M&E framework for the hybrid franchise model
• Designed and oversaw implementation of a franchisee-linked School health program in Central Kenya
• Designed and oversaw innovative franchisee-linked Community Health incentive program in Western Kenya (motor-bike income generating facility for CHWs)
• Redesigned the field-support model that enhanced the efficiency of the franchise operations
• Achieved break-even for 80% of the 70 franchised outlets

• Developed and implemented project plans and budgets to ensure successful execution, for HR systems, Organization change.
• Monitored project progress, identified risks and took corrective action as needed.
• Maintained open communication by presenting regular updates on project status to customers.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Achievements:

• Developed assignment proposal for restructuring the HR systems at an International Electrical Engineering firm
• Delivered consultancy expertise in organization strategic planning at National Welfare society
• Developed Job descriptions for an International Electrical Engineering firm
• Developed and implemented a competence mapping and training framework for an International Electrical Engineering firm
• Developed a winning proposal for the institutional strengthening component as part of a Consortium implementing a national public health program.

• Conducted review of the needs assessments to identify gaps in performance and develop learning modules.
• Provided coaching and mentoring to Credit Union employees.
• Established and maintained quality control standards.
• Analyzed and evaluated training effectiveness and program outcomes.
• Coordinated training schedules with University coordinator to optimize training initiatives and work-flow management
• Facilitated in-person and blended learning sessions.
• Utilized variety of instructional design methodologies to create effective learning experiences.
• Developed lesson plans, instructional materials and written training courses.
• Wrote training manuals for Credit Union governance and management positions.

Achievements:

• Developed the full course curriculum - covering core leadership and management areas: Governance, Accounting, Credit management, Financial Management, Marketing, Information Technology
• Designed and developed the Training materials
• Successfully developed and implemented the course strategic approach and tactics, as well as the Marketing plan.
• Trained 61 students from 20 credit unions - through eight rounds of training.
• Successfully managed the transition from pilot phase to a fully integrated course into the University curriculum.
• Submitted the project report within target timelines.

• Consulted with Credit Union boards and management on business issues and developed innovative proposals on transforming their model.
• Conducted market research and reported on clients' competition.
• Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
• Assisted in development of products and services previously unrepresented in industry to increase their shares
• Identified appropriate marketing channels and target customers for campaigns.
• Created customized marketing materials to increase product awareness.
• Conducted primary and secondary research to better understand customer needs and behaviors.
• Tracked key performance indicators to measure success of campaigns.
• Utilized specialized software (PEARLS) to capture and process data.

Achievements:

• Designed and developed Marketing technical content for delivery to the project credit unions.
• Developed the marketing component of the Project Monitoring and Evaluation Framework and tools.
• Delivered the technical assistance on business planning and marketing and restructuring to 12 credit unions.
• 10 out of 12 Project credit unions committed to and started the process of transitioning to market driven financial institutions.

• Developed product documentation to communicate upcoming features and products to internal teams.
• Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
• Collaborated with sales, marketing, and support teams to launch products on time and within budget.
• Prioritized roadmap in order to achieve product goals and metrics.
• Managed product demonstrations and testimonials for performance evaluation.
• Monitored market trends and competitor performance to update promotional strategies.
• Analyzed metrics to measure product performance.
• Spearheaded collaborative efforts to bring products to market.
• Compiled product and customer data to generate informed profit projections.

Achievements:

• Sourced, recruited and managed the key advertising agency
• Achieved increased brand presence in key market segments - especially the Statins with Lipitor in Kenya
• Developed and launched the Brand and marketing plans for Kenya, Uganda, and Tanzania

• Managed the regulatory and compliance processes with the pharmacy regulatory board
• Established SOPs for warehouse operations
• Managed the safety systems for company
• Managed the importation processes
• Managed the control of the dangerous drugs
• Conducted training for staff on relevant SOPs.

Achievements:

• Successfully registered new products in Kenya and Uganda - including Lipitor,
• Achieved seamless documentation and importation process
• Established and launched a new pharmaceutical warehouse in 1998.

• Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
• Researched competitor activity and used findings to develop sales growth strategies.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Attended trade shows and industry events to promote company products and services.
• Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
• Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
• Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
• Spearheaded successful sales strategies for existing and new products across specified territory.
• Conducted regular market analysis to identify new opportunities for territory sales growth.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Achievements

• Awarded Africa Sales Person of the year 1995
• Awarded runners-up Africa Sales Person of the year 1996