CHRISTINE KAGWIRIA GITARI
Laundromat Manager
Meru
Summary
Efficient Laundromat Manager with 4 years of experience operating diverse brands of laundry machines in busy work settings. Willingness to fill in where necessary at moment's notice. Expert in best practices for using chemicals and cleaning products. Hardworking, dedicated and willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Detail-oriented team player with strong organizational skills.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Manager
KESTIN LAUNDROMAT
Meru
02.2019 - Current
- Providing both managerial and technical skills in the implementation of various activities to ensure we offer quality and time-bound services for customer satisfaction.
- Cross-trained existing employees to maximize team agility and performance.
- Perform duties such as daily general laundry duties that entail; washing, drying, folding, sorting linen, and operating dryers and washers.
- Routinely inspect linen for wear and tear, identify torn linen, and follow standard operating procedures for damaged linen.
- In addition, knowledgeable in mixing detergents, bleaches, and spotting for stain removal.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Communicate, on behalf of Kestin Laundromat, to shareholders, and clientele and maintain awareness of the competitive market landscape and expansion opportunities.
- On the other hand, leading the development of the business’s short- and long-term strategy ensures that the business maintains high social responsibility.
Airtel Retail Shop Manager
AIRTEL KENYA
01.2015 - 01.2018
- Carrying out and attaining Airtel’s mission and goals for the retail shop.
- Developing a superior workforce for customer support.
- Development of employee-oriented company culture that is consistent with the company’s goals.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Empowering employees to take responsibility for their jobs.
- Performing quarterly appraisals and offering mentorship, job coaching, and support supervision.
- Ensuring customer satisfaction.
- Resolved problems, improved operations and provided exceptional service.
Education
Kenya Certificate of Secondary Education -
Kaaga Girls High School
01.2004 - 04.2007
BSc -
Community Development Chuka University
01.2012 - 04.2015
Skills
Creative problem solving
Training and mentoring
Employee evaluations
Operating dryers
Sorting and washing laundry
Ordering cleaning supplies
Staff Management
Verbal and written communication
Accomplishments
Founded a successful laundromat business which was the first of its kind in the region.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Manager
KESTIN LAUNDROMAT
02.2019 - Current
Airtel Retail Shop Manager
AIRTEL KENYA
01.2015 - 01.2018
BSc -
Community Development Chuka University
01.2012 - 04.2015
Kenya Certificate of Secondary Education -
Kaaga Girls High School
01.2004 - 04.2007