Asana & Trello proficiency
Christine Wanjiku
Executive Virtual Assistant
Nairobi, Nairobi Province
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in general administration, calendar management and social media management. Expertly assists executive team using exceptional communication and organizational skills.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Virtual Executive Assistant
Beauty Clicks
02.2023 - 04.2024
- Created and managed office systems to efficiently deal with documentation.
- Developed and maintained automated alert systems for important deadlines.
- Assisted in the development of strategic plans through research, data analysis, and presentation preparation.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Filed paperwork and organized computer-based information.
- Managed sensitive information and maintained confidentiality by implementing secure filing systems.
Virtual Assistant
Kwetu Digital Marketing
01.2022 - 12.2023
- Developed targeted digital marketing campaigns for improved customer engagement and conversion rates.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Optimized digital marketing efforts with data-driven analysis to improve online presence.
- Created engaging multimedia content to support both digital marketing efforts and internal presentations.
- Increased brand awareness by developing and implementing targeted digital marketing campaigns.
- Managed cross-functional teams to execute integrated digital marketing campaigns.
- Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
- Devised leading-edge digital marketing, social media and SEO strategies.
- Optimized digital marketing channels, driving website traffic and boosting online presence.
- Increased customer engagement with creative digital marketing campaigns and social media content.
- Optimized digital marketing efforts through SEO, SEM, email campaigns, and social media management.
- Optimized digital marketing efforts by analyzing data and adjusting strategies accordingly.
- Increased customer engagement through the development of targeted content and digital marketing initiatives.
- Assisted in developing a comprehensive content strategy to support overall digital marketing objectives.
E-Commerce Virtual Assistant
Tulip E-commerce
04.2021 - 01.2022
- Managed multiple priorities effectively under tight deadlines while remaining detail-oriented throughout each task.
- Streamlined administrative processes for increased productivity through effective email management and calendar coordination.
- Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.
- Improved overall customer satisfaction by streamlining e-commerce operations and optimizing order fulfillment processes.
- Negotiated contracts with vendors and suppliers to secure favorable terms for clients'' e-commerce businesses.
- Developed custom e-commerce solutions, increasing online sales through seamless shopping experiences.
- Managed multiple e-commerce accounts, achieving increased sales and client retention.
- Drove online sales growth by designing and executing successful e-commerce promotions.
- Ensured that all orders were fulfilled
- Integrated secure payment gateways for e-commerce websites, ensuring safe transactions for customers.
- Established and maintained e-commerce website to promote and sell products.
- Conducted market research to identify new opportunities for growth within the e-commerce sector.
- Boosted online presence via website updates, SEO optimization strategies, and e-commerce support.
- Boosted e-commerce sales by developing and implementing effective online marketing strategies.
- Developed customized e-commerce solutions to support business growth and online sales objectives.
Education
Bachelor of Science - Bachelor of Commerce
Kenyatta University
Nairobi 04.2001 -
Skills
Executive Support and General Administration
Social Media Management
Inbox management: Email management, filtering and setting up auto responders
Internet research: Research on various topics
Customer chat support: Clients follow-up and customer queries
Project Management (Asana, Notion, Trello) Scheduling and Calendar management : scheduling of meetings
Correspondence & Email Handling
Customer service and client communication
Document preparation (Microsoft 365, Google Suites)
Copywriting & Proofreading
Marketing & Social Media Management
Websites
Software
Microsoft Office 365
Google Suites
Calendly
Canva
Hubspot
Buffer
Time doctor
Timeline
Virtual Executive Assistant
Beauty Clicks
02.2023 - 04.2024
Virtual Assistant
Kwetu Digital Marketing
01.2022 - 12.2023
E-Commerce Virtual Assistant
Tulip E-commerce
04.2021 - 01.2022
Bachelor of Science - Bachelor of Commerce
Kenyatta University
04.2001 -