CHRISTINE WAIRIMU
MURANG'A
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Results-driven room attendant with a proven track record of excelling in various positions and environments. Leveraging solid skills and past experience to consistently deliver exceptional outcomes. Collaborative team player actively contributing to meeting deadlines and achieving goals. Effective communication skills fostering positive relationships with co-workers and customers.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
STATEROOM ATTENDANT
RIVER ADVICE AG AVALON EUROPE
03.2024 - 12.2024
- Ensure high quality cleaning service at public areas of hotel
- Service guest bedrooms by order of floor/section to the required standard
- Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
- Make bed professionally following standard procedure
- Service bathrooms by washing and emptying bins; wash all glass surfaces and floors; cleanshower, bath, basin, bidet, and toilet to the best quality standard
- Using the right cleaning chemicals, dust and polish all hard surfaces to achieve a quality sheen
- Vacuum bathrooms, bedrooms floors, corridors, stairs, and lifts to remove all debris; checkthe vacuum cleaner each week if necessary
- Greeting guests and responding to queries
- Changing bed linen and making beds
- Restocking hotel food and beverages
- Keeping hallways clean and unobstructed
- Reporting room vacancy status
- Ensure high quality cleaning service at public areas of hotel
- Service guest bedrooms by order of floor/section to the required standard
- Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
- Cleaning public areas, such as corridors
STATEROOM ATTENDANT
RIVER ADVICE AG AVALON EUROPE
04.2023 - 12.2023
- Greeting guests and responding to queries
- Changing bed linen and making beds
- Restocking hotel food and beverages
- Keeping hallways clean and unobstructed
- Reporting room vacancy status
- Ensure high quality cleaning service at public areas of hotel
- Service guest bedrooms by order of floor/section to the required standard
- Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
- Cleaning public areas, such as corridors
JOB CONSULTANCY
01.2022 - 12.2022
ROOM ATTENDANT
PALMERA GARDENS RESORT
03.2021 - 12.2021
- Changing bed linen and making beds
- Restocking hotel food and beverages
- Keeping hallways clean and unobstructed
- Reporting room vacancy status
- Ensure high quality cleaning service at public areas of hotel
- Service guest bedrooms by order of floor/section to the required standard
- Restock/replace items in rooms and bathrooms for guest use that have run out of stock or need replacement
- Cleaning public areas, such as corridors
ROOM ATTENDANT
STANLEY'S HAVEN HOTEL
02.2019 - 11.2020
- Greeting hotel guests
- Providing customer service and answering questions from guests
- Using cleaning equipment to tidy and sanitize rooms
- Replacing bed linens and towels
- Restocking hotel food and beverages
- Keeping hallways clean and unobstructed
- Reporting room vacancy status
- Report issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate action - ensure such reports are correctly logged
- Provide professional personal service, including shoe cleaning, ironing, and minor clothing repairs to guests
- May be directed to pack guest luggage
- May perform regular deep cleaning of all areas of hotel as instructed
- May perform cloak room duties for special occasions and functions
Education
Bachelor of Arts - Hospitality Management
10-2022
Skills
- Cleaning techniques
- Deep cleaning
- Restroom detailing
- Linen replenishment
- Ergonomics and safety training
Additional Information
With three years of experience in the housekeeping industry, I have honed not only my technical skills but also cultivated important virtues and traits that are essential for providing exceptional care to the elderly.
Compassion is at the core of my being, and I believe that it is the most vital quality when it comes to interacting with and caring for the elderly. I approach each individual with empathy, understanding their unique needs and providing support with dignity and respect. I am patient and attentive, always willing to listen and offer companionship to those under my care.
Reliability and trustworthiness are values that I hold dear. I understand the importance of consistency and dependability in caring for the elderly, and I take my responsibilities seriously. I am organized and detail-oriented, ensuring that tasks are completed efficiently and that the comfort and well-being of those I care for
Languages
English
Native language
German
Elementary
A2
Certification
DIPLOMA IN HOSPITALITY MANAGEMENT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
STATEROOM ATTENDANT - RIVER ADVICE AG AVALON EUROPE
03.2024 - 12.2024
STATEROOM ATTENDANT - RIVER ADVICE AG AVALON EUROPE
04.2023 - 12.2023
- JOB CONSULTANCY
01.2022 - 12.2022
ROOM ATTENDANT - PALMERA GARDENS RESORT
03.2021 - 12.2021
ROOM ATTENDANT - STANLEY'S HAVEN HOTEL
02.2019 - 11.2020
Alison's Certicate Institution - Bachelor of Arts, Hospitality Management
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