CHRISTINE OGUNA
Nairobi
Summary
Visionary leader with 19+ years shaping digital financial services, inclusive finance, and strategic partnerships across East Africa. Proven record in mobilizing donor and private sector resources, driving policy-aligned digital innovation, and leading organizations at the intersection of finance, technology, and development. Recognized for building trusted relationships with governments, regulators, and international partners, while scaling sustainable business models that expand financial access for women, youth, and MSMEs. Adept at guiding high-performing teams, influencing systemic reforms, and positioning institutions as thought leaders in green, digital, and inclusive growth.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Growth Lead – Digital Financial Services, Corporates & Aggregators
KCB Bank Group
12.2022 - Current
- Drive business development and revenue growth across corporate and aggregator ecosystems.
- Expand API-based payment platforms with utilities, telcos, and fintechs, creating new financial service models.
- Influence policy-aligned payment automation and regulatory compliance frameworks.
- Deliver data-driven insights that strengthen risk management and customer satisfaction.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Partnerships Manager – Digital Financial Services
KCB Bank Group
01.2020 - 06.2022
- Negotiated and executed strategic agreements with corporates, government agencies, and healthcare players.
- Designed payment and reconciliation solutions that improved efficiency and reduced leakage.
- Strengthened cross-sector collaboration, ensuring systemic adoption of digital solutions.
- Managed product growth via 700 sales team and 180 branches
E-Payments Manager – Digital Financial Services
KCB Bank Group
04.2015 - 04.2019
- Oversaw payment integrations for 300+ corporate clients, enhancing transparency and efficiency.
- Created monitoring tools to track SLAs and provide clients with measurable outcomes.
- Acted as a trusted escalation point for high-value policy and compliance issues.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Founder & CEO
Mobiconnect Ltd
01.2010 - 01.2015
- Founded and scaled a fintech delivering inclusive payment solutions for SMEs and institutions.
- Secured funding, pitched to investors, and built sustainable business models for recurring revenue services.
- Drove financial inclusion by enabling digital disbursements, loyalty platforms, and SME payment tools.
- managed a team of 50 employees constituting product, development, software developers and customer service.
Senior Sales Executive – ERP Solutions
Technobrain Ltd
01.2008 - 01.2010
- Sold ERP and treasury payment systems, integrating host-to-host bank connections.
Trade Development Representative – M-Pesa
Safaricom
01.2006 - 01.2008
- Championed merchant adoption of mobile money, laying the foundation for Kenya’s mobile money ecosystem.
Education
Bachelor of Business Administration (BBA) - Marketing
Maseno University
Skills
- Strategic Vision & Systems Leadership – Shaping long-term agendas for digital inclusion, climate finance, and financial health
- Government Engagement & Policy Influence – Trusted partner to CBK, National Treasury, regulators, and policymakers
- Donor Relations & Resource Mobilization – Skilled in fundraising, managing bilateral/multilateral partnerships, and stewarding funds
- Public Representation & Thought Leadership – Seasoned spokesperson on inclusive finance, digital payments, and financial resilience
- Organizational Leadership & Culture – Inspiring, empowering, and developing mission-driven teams
- Cross-Sector Partnerships – Building alliances with banks, fintechs, donors, and development actors
Websites
Accomplishments
- Inclusive Finance Leadership: Guided rollout of aggregator strategy at KCB, resulting in 600,000+ merchant acquisitions, boosting SME access to digital payments.
- Government & Policy Engagement: Partnered with utilities, healthcare, and government agencies to design API-driven payment solutions that improved efficiency, compliance, and service delivery.
Certification
- Product Management, Agile & Design Thinking – Boston University (2019)
- Digital Finance & Mobile Money – Tufts University / Helix / EDX (2016–2020)
- Payment Operations & DFS Risk Management – Industry Forums
LANGUAGES
English: Full Professional Proficiency
French: Elementary Proficiency
Timeline
Growth Lead – Digital Financial Services, Corporates & Aggregators
KCB Bank Group
12.2022 - Current
Partnerships Manager – Digital Financial Services
KCB Bank Group
01.2020 - 06.2022
E-Payments Manager – Digital Financial Services
KCB Bank Group
04.2015 - 04.2019
Founder & CEO
Mobiconnect Ltd
01.2010 - 01.2015
Senior Sales Executive – ERP Solutions
Technobrain Ltd
01.2008 - 01.2010
Trade Development Representative – M-Pesa
Safaricom
01.2006 - 01.2008
Bachelor of Business Administration (BBA) - Marketing
Maseno University
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