CHRISTINE NYAMBURA BONFACE

· Trading and execution of fixed income products- Buy and sell of government securities (Local Treasury bonds, Treasury bills and Various Africa Eurobonds)

· Continuously monitor the market conditions/dynamics and update various stakeholders on the trends.

· Ensuring proper valuations of fixed income assets

· Ensuring adherence to the Bank’s market and investment risk policies and other bank’s policies.

• Contribute to the development and implementation of the foreign exchange strategy, systems and processes.
• Interpret market fundamentals for proper positioning of the spot, swaps and forward to achieve maximum profits.
• Develop and enhance foreign currency trading in major currencies and drive the USD/KES market to achieve optimal margins.
• Identify and negotiate competitive quotes for clients with the FX sales team and protect client flows.
• Conduct detailed market data analysis to gain an understanding of key changes in the global and local markets.
• Engage the regional desks to align on strategic approaches to be implemented.
• Ensure adherence to all regulatory and internal requirements in foreign exchange by clients and banking staff.
• Limit exposures and risks from counterparties including banks and clients.

• Nurture and maintain relationships with customers and identify new attractive forex opportunities to trade.
• Prepare the daily market outlook, foreign exchange rates and sharing the branch rates at all Equity bank subsidiaries to secure customer deals at most competitive rates.
• Secured a high client retention rate by managing business and personal banking requirements in a professional and efficient manner.
• Effectively managed the treasury sales for 15 branches and chaired ad hoc meetings to align on foreign exchange income target action plans.
• Conducted capacity building sessions at the branch level on treasury products, foreign exchange dealings to create an understanding and appreciation on the trade and drive the achievement of performance targets.
• Monitored FX positions and covered the same with the interbank desk.

• Managed the operations of the Diaspora Banking unit and provided support to team members.
• Successfully maintained service delivery standards ensuring availability of staff to handle client queries and complaints within the minimal turnaround times.
• Developed and nurtured long-term relationships with clients by understanding their wallet size, business operations and packaging targeted products and services.
• Maintained high standards of KYC and product understanding by facilitating regional and branch trainings on diaspora banking to achieve SLA targets and deliverables.
• Conducted due diligence and verified all transactions to protect the bank against fraud.
• Prepared weekly customer service reports detailing the branch's performance against the customer service ratings, revenue targets, challenges faced with recommendations on how to resolve them.