Christine Naliaka
Housekeeping attendant/ sales assistant
Nairobi,Nairobi West
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cleaner/ House Manager
Gulf
03.2022 - 05.2024
- General Cleaning.
- Room attendant.
- Kitchen Helper.
- Running Errands,
- General house Management.
- Food server
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Sales assistant
Juma Boutique
02.2022 - 02.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Sales person
Mary Boutique
11.2021 - 02.2022
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed relationships with clients for increased loyalty and repeat business.
Personal Assistant
Olive Computer
08.2021 - 10.2021
- Maintained appropriate filing of personal and professional documentation.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Accomplished project deadlines by assisting with task completion whenever required.
Sales person
Greenspan Dairy
02.2021 - 07.2021
- Record keeping
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Increased sales and customer satisfaction through personalized servicing.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Worked with loss prevention in monitoring shopper behavior.
Server
Peter Hotel
03.2020 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Waitress
Zenith Dine And Restaurant
12.2019 - 03.2020
- In charge of restaurant counter and drinks
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
House Manager
Bureau
06.2024 - Current
- Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
- Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
- Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
- Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
Education
Computer Studies -
New Generation Training Centre
Kitale04.2021
Kenya Certificate Of Secondary Education -
St. Augustine High School
Kitale, Kenya11.2019
Skills
- Team Building
- Problem Solving
- Time Management
- Multitasking
- Computer
- Record Management
- Adaptability
- English
- German
- Arabic
- Cash Handling
- Goal-Oriented
- Stock management
- Complex Problem-Solving
- Processing payments
- Customer Service
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Honest and Dependable
- Attention to Detail
- Positive Customer Engagement
- Excellent Written and Verbal Communication
- Organization
- Product Knowledge
- Flexible Hours
- Safety and Cleanliness Standards
Languages
English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
German
Beginner (A1)
Arabic
Beginner (A1)
Timeline
House Manager
Bureau
06.2024 - Current
Cleaner/ House Manager
Gulf
03.2022 - 05.2024
Sales assistant
Juma Boutique
02.2022 - 02.2022
Sales person
Mary Boutique
11.2021 - 02.2022
Personal Assistant
Olive Computer
08.2021 - 10.2021
Sales person
Greenspan Dairy
02.2021 - 07.2021
Server
Peter Hotel
03.2020 - 05.2020
Waitress
Zenith Dine And Restaurant
12.2019 - 03.2020
Computer Studies -
New Generation Training Centre
Kenya Certificate Of Secondary Education -
St. Augustine High School
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