Summary
Overview
Work History
Education
Skills
Personal Information
References
Hobbies and Interests
Languages
Work Experience And Achievements
Attributes
Timeline
Receptionist

CHRISTINE BETTY KATOMBI

Summary

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.

Overview

7
7
years of professional experience

Work History

RECEPTIONIST

HILLEY CONSULTANTS FIRM LIMITED
01.2025 - Current
  • Welcomed guests and scheduled appointments for manager.
  • Depositing cheques,answering calls from clients and attending to their queries.
  • Addressed client complaints and provided satisfactory resolutions.
  • Performing data entry,filling,scanning and ensuring the office is clean.
  • Typing,proofreading,updating office files and records.
  • Managed customer information and ensured availability of office supplies.

STOCKER

CLEANSHELF SUPERMARKET
01.2022 - 11.2024
  • Designed visually appealing product displays to enhance customer engagement.
  • Maintained accurate pricing by regularly updating price tags.
  • Performing inventory counts.
  • Assisted customers with inquiries, ensuring a positive shopping experience.

RECEPTIONIST

BOSTECH ICT SOLUTIONS LTD
03.2019 - 08.2021
  • Incharge of front office operations,maintained good customer relationship.
  • Resolved customer concerns and managed incoming and outgoing calls.
  • Enhanced administration and office operations while supporting customer relations.
  • Prepared documents and undertook external and internal communications.
  • Maintained office hygiene and ensured proper record management.

Education

Diploma - Business Management

Machakos University
01-2018

Certificate - Computer Applications

01-2016

Kenya Certificate of Secondary Education -

St.Ursula Girls High school
01-2014

Kenya Certificate of Primary Education -

01-2010

Skills

  • Front desk coordination
  • Administration and customer care skills
  • Customer interaction
  • Phone etiquette
  • Excellent communication skills
  • Good interpersonal skills
  • Organizational skills
  • Conflict resolution
  • Basic IT literacy
  • Ms Office suite mastery
  • Data management abilities
  • Flexible schedule
  • Multicultural collaboration
  • Report writing skills

Personal Information

Nationality: Kenyan

References

  • Geoffrey Bosire, Chief Executive Officer, Bostech ICT Solutions Ltd, +254708304880
  • Hellen Mutile, Manager, CleanShelf Supermarket, Nairobi, Nairobi, +254711862526
  • Alfred Mutava, Manager, Hilley Consultants Limited, +254722393845

Hobbies and Interests

  • Networking
  • Supporting community initiatives
  • Reading
  • Travelling

Languages

  • English
  • Kiswahili

Work Experience And Achievements

  • Bostech ICT Solutions Ltd, Receptionist, (03/01/19 - 08/31/21) In charge of front office operations, maintained good customer relationship, Maintained office hygiene and ensured proper record management, Prepared documents and undertook external and internal communications, Addressed customer concerns and redirected incoming and outgoing calls, Gained administration, office operations, registry and customer relations management skills.
  • Cleanshelf Supermarket, Stocker, (01/01/22-11/30/24) Creating attractive product displays, Updating price tags, Performing inventory counts, Assisting customers stockers.
  • Hilley Consultants Firm Limited, Receptionist, (01/01/25-date) Welcoming guests and booking their appointments to the manager, Addressing client complaints, and providing satisfactory resolutions, Performing data entry, filling, scanning and ensuring the office is clean, Depositing cheques, answering calls from clients and attending to their queries, Typing, proofreading, updating office files and records, Managing customer information and maintaining office supplies.

Attributes

I am an honest, passionate, creative, innovative with an enthusiastic character, able to address challenges and provide solutions.

Timeline

RECEPTIONIST

HILLEY CONSULTANTS FIRM LIMITED
01.2025 - Current

STOCKER

CLEANSHELF SUPERMARKET
01.2022 - 11.2024

RECEPTIONIST

BOSTECH ICT SOLUTIONS LTD
03.2019 - 08.2021

Diploma - Business Management

Machakos University

Certificate - Computer Applications

Kenya Certificate of Secondary Education -

St.Ursula Girls High school

Kenya Certificate of Primary Education -

CHRISTINE BETTY KATOMBI