CHRISTINE ASAYA
SECRETARIAL
Nairobi, Nairobi Province
Summary
Dedicated Office Assistant with over15 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of computers and history achieving high data output.
Overview
14
14
years of professional experience
Work History
Secretarial Assistant
Law Firm of Gathenji & Company Advocates
10.2021 - Current
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Supported the onboarding process of new employees by providing training materials and guidance on company policies.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
- Ensured smooth transitions during executive absences by managing delegated tasks efficiently and proactively addressing issues that arose during their absence.
- Handled sensitive information with discretion, maintaining strict confidentiality at all times.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
Secretarial Assistant
Law Firm of Kiplangat & Associates
12.2010 - 05.2021
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Supported the onboarding process of new employees by providing training materials and guidance on company policies.
- Demonstrated strong multitasking abilities while prioritizing tasks according to deadlines and importance levels.
- Managed appointment scheduling for multiple staff members, ensuring smooth daily operations.
- Ensured smooth transitions during executive absences by managing delegated tasks efficiently and proactively addressing issues that arose during their absence.
- Handled sensitive information with discretion, maintaining strict confidentiality at all times.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Executed record filing system to improve document organization and management.
- Collaborated with team members on various projects, contributing to successful outcomes.
- Improved data accuracy by diligently maintaining databases and spreadsheets with up-to-date information.
- Assisted with event planning tasks such as coordinating venues, catering services, and invitations for company functions.
- Provided exceptional customer service to clients and visitors, creating a welcoming environment.
- Developed office procedures to improve workflow efficiency, resulting in reduced operational expenses.
- Contributed to a positive work atmosphere through proactive communication and collaborative problem-solving efforts.
- Streamlined document preparation through the use of templates, resulting in consistent formatting across all materials.
- Reduced supply costs by regularly reviewing inventory levels and negotiating competitive pricing with vendors.
- Contributed to the development of an efficient office environment through continuous improvement initiatives.
- Coordinated travel arrangements and accommodations for executives, reducing costs and increasing satisfaction.
- Expedited invoice processing by accurately tracking expenses and submitting payments in a timely manner.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Scheduled appointments and conducted follow-up calls to clients.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Education
Secretarial
Christian Industrial Training College
Kisumu, Kenya07-1999
Skills
Resource scheduling
Timeline
Secretarial Assistant
Law Firm of Gathenji & Company Advocates
10.2021 - Current
Secretarial Assistant
Law Firm of Kiplangat & Associates
12.2010 - 05.2021
Secretarial
Christian Industrial Training College
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