Summary
Overview
Work History
Education
Skills
Accomplishments
References
Personal Information
Personal Competencies
Affiliations
Languages
References
Timeline
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Christine Adhiambo Ogot

Kisumu

Summary

Dynamic banking professional with extensive experience at Guardian Bank Ltd, excelling in trade finance and SWIFT operations. Proven ability to enhance revenue collection and streamline processes, demonstrating strong organizational skills and a meticulous approach to compliance. Adept at fostering client relationships while ensuring high accuracy in international payments and documentation.

Overview

26
26
years of professional experience

Work History

Trade Finance Department

Guardian Bank Ltd
01.2017 - Current
  • Processed transactions for issuing letters of credit, guarantees, amendments, and cancellations within credit policy limits.
  • Ensured 100% revenue collection for all trade products to enhance bank revenue targets.
  • Handled Swift transactions related to Trade Finance for efficient processing.
  • Accurately processed ordinary transactions involving advising, amendment, and cancellation of import and export letters of credit.
  • Input transactions for advising and confirming import and export letters of credit promptly.
  • Settled document values on sight with full funding coverage to prevent interest loss.
  • Advised clients on operational issues regarding import and export letters of credit and document handling.
  • Prepared reports for authorities to monitor workflow and income, including monthly and quarterly submissions.

Seasoned Banker

Guardian Bank Ltd - SWIFT Department
Nairobi, Kenya
05.1999 - Current
  • Ensured compliance with all processes within Payments and Receivables Department.
  • Processed payments according to Bank’s sanctions, consistently meeting cut-off times.
  • Identified system enhancements that increased operational efficiency in payments processing.
  • Established strong customer relationships, offering guidance to maintain Bank's credibility.
  • Prioritized tasks and set deadlines, ensuring high accuracy and timeliness in service delivery.
  • Monitored audit and regulatory compliance, addressing any identified weaknesses promptly.
  • Managed communication workflows within SWIFT Department to improve operational effectiveness.
  • Reconciled Nostro accounts daily while actively following up on unsettled correspondent bank payments.

Cash Department

Guardian Bank Ltd
Westlands
01.2012 - 04.2014
  • Verified teller cash balances, both local and foreign, at day's end.
  • Authorized customer cash payment cheques following thorough verification.
  • Confirmed third-party cash payment cheques with respective account holders.
  • Maintained cash portfolio within established limits to ensure compliance.
  • Insured branch against excess cash holdings for risk management.

Customer Care and Relations

Guardian Bank Ltd
Kisumu
08.2007 - 04.2014
  • Negotiated and sold bank products to prospective customers, enhancing market reach and profitability.
  • Answered customer queries promptly, fostering positive client relationships.
  • Identified business growth opportunities, driving strategic expansion initiatives.
  • Responded to operational correspondences, ensuring timely and accurate communication.
  • Opened customer accounts by adhering to KYC procedures for compliance.
  • Managed ATM register and issued cards, maintaining efficient service delivery.
  • Maintained cheque book register and distributed cheque books to applicants.

Operations/Accounts Department

Guardian Bank Ltd
Kisumu
08.2007 - 04.2014
  • Supervised cash and operations vouchers to ensure accuracy and compliance.
  • Reconciled suspense accounts and general ledgers for all currencies.
  • Verified inward images with MIPS IV software for consistency.
  • Processed fixed deposit receipts promptly, ensuring timely customer communication.
  • Prepared and submitted mandatory bank reports to head office on schedule.
  • Updated fixed asset register to maintain accurate records.

Education

Diploma - Business Administration

International Correspondence School
Nairobi, Kenya
12-1998

Skills

  • Adaptability in diverse environments
  • Interpersonal and motivational skills
  • Independent work capability
  • Organizational proficiency
  • Planning expertise
  • Communication effectiveness
  • Teamwork orientation
  • SWIFT expertise
  • Payment message knowledge
  • Attention to detail
  • International payments experience
  • Messaging format knowledge
  • CBK prudential guidelines understanding
  • SWIFT regulations knowledge
  • Trade finance expertise
  • Document handling proficiency
  • MS Office proficiency
  • Reporting skills

Accomplishments

  • Opened Nostro accounts for the bank with BMCE International Bank, Spain, and Crown Agent Bank, UK, enabling the bank to continue forex business in the money market and commercial payments
  • Increased RMA relationships with banks in China, Taiwan, India, Thailand, and local banks for LC advising purposes, contributing to the bank earning more income by advising LCs directly through established relationships
  • Part of the team that constituted the bank's compliance department to perform customer due diligence on all accounts, enhanced due diligence on all accounts and transactions, and name screening of the bank's data against sanctioned lists
  • Oversaw the central processing of SWIFT-related messages
  • Led the SWIFT Universal Confirmations Project to completion and automated confirmations, updating the Tracker
  • Currently leading the SWIFT ISO 20022 MT standards migration

References

  • Ms. Sonal Parmar, Branch Manager, Guardian Bank Limited, Westlands Branch, 0722435716
  • Mr. Joseph Wachira, Senior Manager HR and Administration, Guardian Bank Limited, Head Office, 0722728499
  • Mr. Neeraj Anand, SBM Bank Kenya Ltd, Head Office, Nairobi, 0723 326321

Personal Information

  • Date of Birth: 08/09/76
  • Nationality: Kenyan

Personal Competencies

  • Ability to learn and adapt in various working environments.
  • Excellent interpersonal and motivational skills.
  • Ability to work under minimal supervision.
  • Good organizational, planning and communication skills.
  • Belief in teamwork to achieve group goals.
  • Strong working knowledge of SWIFT and different payment messages.
  • High level of accuracy and attention to detail.
  • Knowledge and experience of International Payments and messaging formats.
  • Thorough knowledge of CBK prudential guidelines and SWIFT regulations.
  • Knowledge of Trade Finance and Documents Handling.
  • Proficiency in MS Office tools and reporting.

Affiliations

  • Gardening
  • Travelling
  • Reading books
  • Sightseeing
  • Vlogging

Languages

English
First Language

References

References available upon request.

Timeline

Trade Finance Department

Guardian Bank Ltd
01.2017 - Current

Cash Department

Guardian Bank Ltd
01.2012 - 04.2014

Customer Care and Relations

Guardian Bank Ltd
08.2007 - 04.2014

Operations/Accounts Department

Guardian Bank Ltd
08.2007 - 04.2014

Seasoned Banker

Guardian Bank Ltd - SWIFT Department
05.1999 - Current

Diploma - Business Administration

International Correspondence School

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Christine Adhiambo Ogot