CHRISMA MUTHONI IRUNGU
Assistant Human Resource Manager
Nairobi, Nairobi Province,30
Summary
Highly skilled Assistant Human Resources Manager with 3 years of experience in managing employee hiring and benefits processes. Proficient in overseeing recruitment, implementing employment regulations, and educating employees about company benefits. Detail-oriented in maintaining accurate employee records while prioritizing privacy and confidentiality. Seeking a position in a reputable and dynamic organization where I can apply my knowledge and skills to add value and enhance my experience. I aim to leverage my communication and interpersonal skills across various industrial or training environments to foster innovation, creativity, and competence in achieving organizational goals.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Human Resource Manager
Premier Motor Spares Ltd
03.2023 - Current
- Assist with day-to-day HR operations and provide clerical and administrative support to HR Executive
- Review employee performance regularly, addressing issues to ensure standards are met
- Prepare reports on employment data, including recruitment statistics and turnover rates
- Conduct exit interviews to understand employee departures and improve retention strategies
- Facilitate training sessions on company policies, procedures, and best practices
- Provide administrative support for HR projects, including meetings, training, and surveys
- Manage employee records and benefits, including payroll, health insurance, and retirement plans
- Foster a positive working environment to maintain employee morale through effective leadership
- Prepare job descriptions, post openings, and conduct candidate interviews
- Compile and update employee records (both hard and soft copies)
- Process documentation and prepare reports on staffing, recruitment, training, grievances, and evaluations
- Address employee requests regarding HR issues, rules, and regulations
- Assist in payroll preparation by providing relevant data (absences, bonuses, leaves, etc.)
- Handle complaints and grievance procedures effectively
HR/Administrative Assistant
Bhekams Traders Limited
01.2022 - 02.2023
- Developed a loyal customer base through proactive management and effective customer service strategies
- Ordered goods and ensured accurate shipments by cross-checking order lists
- Strengthened merchandising and promotional efforts to boost sales and enhance customer engagement
- Reviewed sales and gross profit reports to assess overall company efficiency
- Conducted monthly staff meetings to motivate employees and evaluate progress toward goals
- Handled customer inquiries via phone and email, providing timely assistance
- Monitored cash intake and deposit records to improve accuracy and reduce discrepancies
- Maintained up-to-date client records and conducted regular inventory counts to verify stock levels
- Developed organizational structures to clarify roles and responsibilities within the team
- Made hiring recommendations to enhance productivity and profitability
- Assisted in the training and development of new employees, establishing performance goals and conducting reviews
- Introduced new products and services while improving customer service initiatives
Reliever - Front Office
Giaja Limited
09.2021 - 12.2021
- Managed multiple clients with varying needs and deadlines
- Filed KRA returns for rental, income, and value-added tax
- Automated client correspondence and record tracking to enhance office operations
- Actively listened to customers, resolved concerns promptly, and escalated major issues to management
- Maintained accountability for client relationships to maximize satisfaction and profitability
- Optimized payment collection, deposit, and recordkeeping systems for efficiency
- Developed internal standards to minimize regulatory risks and liabilities
- Coordinated activities to achieve results on schedule
- Adhered to health and safety protocols, including social distancing measures
Attachment
Nairobi County Government
04.2021 - 08.2021
- Updated the staff database and compiled weekly and monthly reports
- Received and recorded leave applications and meeting minutes
- Provided public relations consultancy and supported project implementation and performance appraisals
- Resolved conflicts and negotiated mutually beneficial agreements
- Developed and implemented performance improvement strategies and plans
- Prepared various written communications and reports
- Created project plans and communicated deadlines to ensure timely completion
- Oversaw hiring, training, and professional growth of employees
- Maintained an outstanding attendance record and complied with safety standards
- Utilized critical thinking to evaluate problems and identify effective solutions
- Completed paperwork accurately and addressed discrepancies promptly
- Learned new skills and applied them to enhance efficiency and productivity
Education
Bachelor's Degree - Human Resource Management
Kenyatta University
01.2022 - 12.2022
Diploma in Human Resource Management - undefined
Kenyatta University
01.2017 - 12.2017
Professional Certification - Human Resources Management
College of Human Resource Management
Nairobi, Nairobi Province, Kenya 04.2001 -
Skills
HR policies and procedures
Accomplishments
- Employee Retention Boost, Enhanced employee retention by 15% over six months through strategic retention programs.
- Payroll Accuracy Improvement, Achieved 95% accuracy in processing payroll, reducing errors significantly.
- Training Session Leadership, Led training sessions, resulting in a 20% increase in employee policy compliance.
- Recruitment Process Enhancement, Streamlined recruitment process, shortening hiring time by 30%.
Training
Kenyatta University
Certificate in leadership and mentorship
Timeline
Assistant Human Resource Manager
Premier Motor Spares Ltd
03.2023 - Current
HR/Administrative Assistant
Bhekams Traders Limited
01.2022 - 02.2023
Bachelor's Degree - Human Resource Management
Kenyatta University
01.2022 - 12.2022
Reliever - Front Office
Giaja Limited
09.2021 - 12.2021
Attachment
Nairobi County Government
04.2021 - 08.2021
Diploma in Human Resource Management - undefined
Kenyatta University
01.2017 - 12.2017
Professional Certification - Human Resources Management
College of Human Resource Management
04.2001 -
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